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Click here for Christmas 2019 Postal dates and Shop opening times

Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



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Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

New Block Content

Recent Blog Posts
Tuesday, 17 September 2019  |  theyloveit
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8 CommentsThursday, 15 February 2018  |  theyloveit
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Benfleet, Essex SS7 4PY

All of our products are suitable for Working Dogs

Latest Reviews
Beef/chicken and lamb/chicken complete
Tuesday, 10 December 2019  |  Helena

Fantastic service and the dogs are so enjoying all the meats. Thank you

Whole Tripe
Monday, 9 December 2019  |  Rebecca

Bought 2 and as predicted all 4 dogs loved it more than I did.. Guess I will be ordering lots more. Good value too being a whole piece, just not keen on the cutting up part but its worth it.

Lovely lamb
Monday, 9 December 2019  |  Brian

Tried my boys on the lamb and it went down a treat,easy to order and collect. Great service. Thank you.

Dried Liver Sausages
Monday, 9 December 2019  |  Julie

Great product and the dogs love them.

Great Add on
Sunday, 8 December 2019  |  David

So glad to see an Add On Item in a reasonably small quantity that you can pre-order,

Green Tripe
Tuesday, 3 December 2019  |  Elizabeth

Excellent quality.Prompt delivery.Highly recommended

Great service and food my dog loves
Tuesday, 3 December 2019  |  Rachael

This is the first time I have used this supplier. Placing the order was easy. Delivery of the goods was straight forward and my dog loves the food. Perfect!

Chicken mince
Tuesday, 3 December 2019  |  Jackie

This is my 2nd lot. Feed it to my Maine Coon cats.. They love it.. Delivery is quick.. Even though it stood outside my house for 10 hours waiting for someone to carry it up my steps it was still frozen solid..

Beef bones
Tuesday, 3 December 2019  |  Tony

Top quality product and service. Top marks

Excellent Service
Tuesday, 3 December 2019  |  Lara

We were recommended by our puppy's breeder. I made a mistake with the selection and theyloveit called and made the correction before sending the order out on 24hr courier delivery. Will be ordering again, thank you!

Dried Chicken Sausages
Monday, 2 December 2019  |  Alan

This is the first time I've ordered this product and my dogs really like them. Would order again

Love it
Sunday, 1 December 2019  |  Diane

My dogs love this, I've bought from other companies before but this is by far the best it's good meaty food

Very handy
Sunday, 1 December 2019  |  Barrie

Go well with the large blocks, makes feeding easy. Delivery by DPD, brilliant as is your product, many thanks, Barrie.

Fab Feed
Sunday, 1 December 2019  |  Joanne

First time using this supplier, really impressed with quality of meat. Was delivered on 2nd day as DPD. Meat blocks were still frozen in middle, the few blocks on the top were a bit defrosted on edges, contacted They’ll love it, who advised these were safe to refreeze.

They love it. We love it!
Wednesday, 27 November 2019  |  James

Great price. Dogs very happy. What's not to like?

Excellent product
Wednesday, 27 November 2019  |  Kai

Same superb product quality as the rest of They love its range. My dog is getting on a bit now and doesn't need as much food, so I've started ordering the smaller blocks and it suits him just fine.
Very handy having the different sizes available.

Top quality products
Wednesday, 27 November 2019  |  Michael

My dogs love the raw food from here , the collection service is fantastic, order online then pop down at allocated time and collect

Another great bulk order
Tuesday, 26 November 2019  |  Jennie

I have purchased from lots of the raw feeding suppliers but there are non you can match for quality and price. I have been buying lots of my dogs food for many years now from "They Love It" and can only say its been getting better and better. No complaints from anything that I have bought my dogs love it all...A big thank you

Dogs love it
Monday, 25 November 2019  |  Shaun

My spaniel don’t like Change of food but they just love it eat it straight away .
Will buy again
Thank you

chicken and bone minced blocks
Monday, 25 November 2019  |  Barbara

Excellent quality and enjoyed by both our chesapeakes will be ordering more!

They love it!
Sunday, 24 November 2019  |  Johanna

They really do love it. Wouldn't buy anywhere else now. Great service and great product.

Highly recommended
Sunday, 24 November 2019  |  Darren

Great value and service from ordering to delivery

Great value
Sunday, 24 November 2019  |  Darren

Great value for money and excellent delivery arrangements

Sunday, 24 November 2019  |  Roman

I ordered as a treat, unsure if my dogs would like them.
They have wolfed them down, will be ordering a higher quantity next time.

saradine fish add on
Tuesday, 19 November 2019  |  William

my greyhound loves them and is always looking for more good quality fish

20 kg green tripr
Monday, 18 November 2019  |  Hilary

Perfect . Easy to order polite and helpful delivery person. Good product.

Pigs ears
Monday, 18 November 2019  |  Julia

Dogs loved them

One very happy dog
Monday, 18 November 2019  |  Sheila

This tripe certainly isn’t the one he’s used to (Pets at Home) it stinks and doesn’t look much better and he loves it, what more needs to be said!! Prefect!!

The best lamb ribs!
Sunday, 17 November 2019  |  Janet

These are fantastic! Lots of lovely soft ribs that lack together really well in the freezer. They are easy to snip up into portion sizes using an old pair of secateurs. I add a couple of ribs to my Boxers’ meals as they need a higher % bone than the standard 10%. and they are easy for them to chomp through. I think this lot will last me for months - even with three big dogs! great value 👍

Fantastic quality
Sunday, 17 November 2019  |  Janet

The minced turkey with bone blocks are brilliant quality. I particularly like that they are not packaged in plastic bags, which makes them super-easy to take out if the freezer and defrost and much less messy. They also pack easily onto my dogs’ freezer shelves. My dogs love it and do well on it - no tummy upsets like with some brands.

Dogs very happy
Sunday, 17 November 2019  |  Pamela

My dogs love this I personally would like more vegetables in it

Dried Beef Heart Treats
Sunday, 17 November 2019  |  Alan

Dogs loved it as much as they do the Dried Beef Liver Treats. Will definitely order again

buffalo horns
Saturday, 16 November 2019  |  Anne

3 dogs enjoyed them 1 didnot

Chicken and bone menu
Saturday, 16 November 2019  |  Melissa

Great Meal. My dog loves this and has no problems with the bones. Delivery was very quick. I will be buying this again. I may try other menus.

Beef for my Bulldog
Saturday, 16 November 2019  |  Rebecca

One of my Bulldogs decided to turn her nose up at the chicken we usually feed from They Love It, so purchased the beef this time, she’s loving it, clean bowl every meal.
Like other products I’ve had from you over many years, it came well packed and the messages about delivery and time slots are very helpful.

Pure Green Beef Tripe
Saturday, 16 November 2019  |  James

We bought the tripe for our Italian Spinone and german Short Haired Pointer, both dogs love the tripe as we mix it with the other RAW food, it allows us to balance their diet.

They love it!
Wednesday, 13 November 2019  |  Christine

The food plates were licked clean to the point of being moved all around the kitchen. Definitely a hit with my dogs!

Top Tripe!
Tuesday, 12 November 2019  |  Terry

I've used various suppliers over time and very often their products disappoint. I've done the rounds, had lamb tripe sold as beef, minced chicken added. wet & watery tripe and worst of all tripe that has started to decompose before freezing. Best that's available here! Excellent quality & price. spotonspaniels

Excellent value
Tuesday, 12 November 2019  |  Lisa

As usual prompt efficient delivery. Food always good quality and value.

Tail wagging good.
Tuesday, 12 November 2019  |  Pauline

My two Greyhounds love the rib bones as they are a perfect size for their long mouths. I feed them straight from the freezer.
Greyhounds are notorious getting dental problems and the method of chewing these bones help clean right to the back teeth.

Excellent, but please read below
Tuesday, 12 November 2019  |  Felicity

They Love It do mention that these chunks are big, however I had not quite realised just HOW big they are! Two of my Pointers loved them but I had to chop them up into smaller pieces for the other two and this is very arduous. However this was my fault for not reading/anticipating/enquiring as to just how large the pieces are and nothing to do with the product.

Chicken with bone
Tuesday, 12 November 2019  |  Dawn

Very fast service .Comes in handy blocks to freeze and my dogs really do love it

Tuesday, 12 November 2019  |  Anthea

Super fast delivery with dpd my doggy just loves the rib bones

Prompt service
Monday, 11 November 2019  |  Michael

Always good service and when I had a problem sorted right away with no hassel

beef and lamb ribs
Monday, 11 November 2019  |  J

had both the lamb and beef, dogs (Beagles) loved both and there was more meat on than from other suppliers. Will reorder

beef chunks and chicken mix
Sunday, 10 November 2019  |  Margaret

I also find this product very good dogs also love it.

greenbeef tripe
Sunday, 10 November 2019  |  Margaret

I find this product very good the dogs love it.

New customer
Saturday, 9 November 2019  |  Shelley

Wow I was surprised at how little the tripe smelled. It certainly smells better than other suppliers. The dogs love the food which looks bright and fresh. This was our first order of hopefully many more.

New customer
Saturday, 9 November 2019  |  Shelley

First time of ordering from They Love It and it won’t be the last. The meat looks fresh and lovely and the dogs love it.

Frozen sardines
Saturday, 9 November 2019  |  Jackie

The dogs love them and they are great quality.
Always a brilliant service and all food is of great quality and value.