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Easter opening Times

SHOP & Office

Friday 2nd April           OFFICE and SHOP CLOSED

Saturday 3rd April      SHOP Open 9:30am-2pm

Monday 5th April       OFFICE and SHOP CLOSED

Tuesday 6th April       Shop open 9:30-5pm but NO pre-booked collections


There will be no pre booked collections available for FRIDAY 2nd April, MONDAY 5th April or TUESDAY 6th April

Collection orders for SATURDAY MUST be received by 11am Thursday 1st April

Collection orders for WEDNESDAY 7th April AM MUST be received by 11am Tuesday 6th April


All orders placed by 10am Wednesday 31st March will be sent out the same day. All orders placed from 10:01am on Wednesday 31st March up until 10pm Monday 5th April will be posted on Tuesday 6th April and Wednesday 7th April, subject to stock availability.

TRADE Van Deliveries

There will be no Trade VAN Deliveries on Friday 2nd April but if you order before 12pm Tuesday then you will get your delivery on either Wednesday 31st March or Thursday 1st April (we will confirm which day)

Trade van deliveries for Tuesday 6th April MUST be placed by 12pm THURSDAY 1st April


Attention Local Customers!


Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

If you wish to contact us outside of office hours please email us as emails are checked intermittently and we will attend to your email as soon as possible


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently


No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Friday, 15 January 2021  |  theyloveit

We are regularly asked why the 100kgs, 80kgs and sometimes the 60kgs of chicken mince and bone are missing from our website at the moment.

The 100kgs and the 80kgs of chicken are our 'loss leaders', the delivery alone costs us £34 out of that £115 and we do the deal when we have an excess of chicken. Since the first lockdown in March when the restaurants closed the amount of chicken carcasses available to us started to dwindle because there was far less demand from the cutting plants and we have had to search far and wide for new suppliers. This has cost us far more than we have ever had to pay before. Therefore we have had to limit it to 20kg, 40kg and 60kg amounts on which we make a small amount of profit. We cannot sell products that we make no profit at all on and the 80kgs and 100kgs were those products.

When you think that we were doing 100kgs of chicken delivered to your door for just £1.15 per kg including the delivery, it was ridiculously cheap and it's something that we simply cannot offer whilst the economy is in the state it's in. The UK has been flooded with cheap chicken fillets from the EU as they cannot get rid of them and the suppliers have been buying these to sell onto the restaurants for takeaways rather than filleting the chickens themselves as it's much more cost effective for them and you can't blame them.

You will find that our 60kgs is still extremely good value for money, but many have got so used to our cheap prices that it may seem expensive until you compare it to other suppliers.

I hope that explains the situation

1 CommentFriday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Great service!
Tuesday, 13 April 2021  |  Sadie

My Cocker really enjoys this food itís pretty convenient portion sizes and good value if you have the freezer space - thanks!

Dog loves it
Tuesday, 13 April 2021  |  Keith

Mix this up with plain chicken to give the dog a variety.
Good size for also ordering the various 'add-on' items such as dried sausages which the dog also loves.

chichen wings
Tuesday, 13 April 2021  |  Geoff

frozen when received looking good and dogs enjoying them courier was great says hello from a distance puts box in porch

Great Product and value for money
Tuesday, 13 April 2021  |  Terriann

Excellent add value for money !

1st time order. Great service, great delivery, great product.
Tuesday, 13 April 2021  |  Jane

It is still early days but our dog seems to be enjoying this product. Blocks are very easy to defrost and feed.
Delivery was excellent. Told which day it would arrive and then given a time slot which is always helpful.
Great packaging, easily transferred to the freezer.

First step into raw
Sunday, 11 April 2021  |  Caitlin

Bertie - my working welsh springer loves the TLI bones (naturally) and hasnít been so keen on his usual dry food lately, so I bought these to start to introduce raw food to him. He loves it!

Great product
Sunday, 11 April 2021  |  Debbie

Great product, effective communication and quick delivery we love it and so does Ghost our samoyed

Good quality chicken carcass
Sunday, 11 April 2021  |  Louise

Firstly, I was glad to find chicken carcasses for sale online as I haven't been able to get any from the butcher for various reasons, so I was feeding chicken wings as the bone part of my dogs diet.. This was my first order, so I didn't know what to expect, and I am very pleased. The chicken arrived well wrapped and packed into a polystyrene box (which I will use again) . It was completely still frozen solid despite the journey, which I was pleased about. The carcasses are bagged in pairs and I could easily get the bags apart and put in our freezer. The carcasses are quite large ( I think larger than the ones I used to get from the butcher) so one is more than enough for my greyhound's dinner, so I will cut off some and that can be for the whippet instead of chicken wings. My dog couldn't believe it when he was presented with his carcass but soon tucked in and thoroughly enjoyed it. I'm hoping the carcasses will clean his teeth better than chicken wings as he is a big dog so needs a bigger bone. Now I know what volume the 10kg takes up in the freezer I can order accordingly.

Chicken minced with offal
Sunday, 11 April 2021  |  Paul

My dogs love it

Chicken necks
Sunday, 11 April 2021  |  Paul

Good treats just right amount

Beef and chicken mix 10kg small blocks
Sunday, 11 April 2021  |  Paul

Very pleased with it my dogs love it

Minced chicken with bone small block
Sunday, 11 April 2021  |  Paul

Very pleased my dogs love it

The Best
Sunday, 11 April 2021  |  Gill

These are the best bones ,the best price we have had thank you and thank you very much from the dog . Happy dog happy us .

Puppys love it from first try of my hand
Sunday, 11 April 2021  |  Michelle

Excellent very soft ground
Weaning puppies love it and ate rapidly from my hand from first try mum eats the rest of my hand so all happy

Frozen Mini Mackerel
Monday, 5 April 2021  |  Angela

Excellent value for money. Our pooch loves them! Great service and products. As always!

Great product
Monday, 5 April 2021  |  Iulia

My dog loves these!
Thank you for a quick delivery!

Minced chicken with bone
Monday, 5 April 2021  |  Janice

My 3 dogs love it and the service and delivery is superb

Great product
Sunday, 4 April 2021  |  Sandra

Great product the dogs loved it, delivery was on time and ordering is easy would recommend

Minced beef
Sunday, 4 April 2021  |  Gary

Really good quality meat gets good quality mince my dog loves your meats never turns heís nose up like he has done from other surpplyers

Minced rabbit
Sunday, 4 April 2021  |  Gary

Best quality raw minced rabbit I have been able to find and I been to lodes of company

Excellent product and delivery
Sunday, 4 April 2021  |  Fiona

Nothing to complain about from the order (friendly) through to the delivery. Dogs love the chicken too!

Fish treats
Saturday, 3 April 2021  |  Emmanuel

Love it they did

Tripe mince
Saturday, 3 April 2021  |  Derek

Bought this for my 17 week old Whippet as an addition to Chicken/Bone mince he loves it also the Rabbit mince 👍🏻

Happy dog
Saturday, 3 April 2021  |  Elisabeth

Our Labrador is loving his raw minced food. His coat is lovely and glossy. Will buy again!

Saturday, 3 April 2021  |  Lynda

Bigger than sprats I have bought before. Dogs love them. Good service from theyloveit.

Saturday, 3 April 2021  |  Lynda

Good value,lots of bones, dogs love them. Arrived on time.

Green mince
Saturday, 3 April 2021  |  Andria

Excellent product dogs love it

Chicken, Bone & Offal
Saturday, 3 April 2021  |  William

Great delivery time and packaging.

New Recipe! Lamb & Chicken Complete 10 kilos (22lb) 24 x Small Blocks - Working Dog
Friday, 2 April 2021  |  Tomasz

Our puppy loves it. Easy order and next day delivery.

dogs love it
Thursday, 1 April 2021  |  D

good value

dogs love it
Thursday, 1 April 2021  |  D

good value

Fabulous Fishy Fun
Thursday, 1 April 2021  |  S

Great snack sized whole fish, perfect for our giants, but would also make a great meal for small breeds - Will definitely be adding to future boxes

Thursday, 1 April 2021  |  Warren

Everything I've ordered from you has been first class. Delivery is excellent and I'm always well informed. My dalmatian looks forward to his food so much and it's gone in seconds! The Salmon mince defrosts so quickly and doesn't smell too strong. So far I've had chicken with bone, green beef tripe, duck and salmon minces. I can still get chicken wings cheaper at Tesco but apart from that wonderful value. A well drilled machine of a company!

Lamb & Chicken Complete
Wednesday, 31 March 2021  |  Trevor

Our Mal loves it, a definite winner!

Very good product
Monday, 29 March 2021  |  Josh

We often order this chicken complete mince for our dog and have done for a while. Great service provided and great products on offer. Thanks 👍🏻

Just lovely
Monday, 29 March 2021  |  Malgorzata

Great product. It was to make dry treats for my 2 dogs, we love it

Chicken mux with offal
Monday, 29 March 2021  |  Karen

Excelkent service great product very happy

Excellent quality
Monday, 29 March 2021  |  Cheryl

This is my third order from this company and the quality and service has been outstanding.
Having six bulldogs they are fussy on what they eat and I have tried so many branded raw companies before.
They absolutely love the meat from they love it and I wonít now go anywhere else

One very happy dexter
Sunday, 28 March 2021  |  Clare

Dexter loves his new Chicken carrot sweet potato dinners, wolfs them down! we have had no problems switching him over to his new diet. The rib bones are perfect for him to - he looks forward to his evening bone. We love it because the blocs are a perfect size, its easy to handle, fast efficient delivery at a great price - well done they love it we love it too

Beef tripe
Sunday, 28 March 2021  |  Sindy

Cannot recommend this highly enough .. bothe dogs.thriving and their coats a.sof.and so very shiny ..the look as fit a s the proverbial

New Turkey mince
Sunday, 28 March 2021  |  Sindy

My.dogs absolutely love it Astley have all other products we have.tried

Excellent Product
Sunday, 28 March 2021  |  Sharon

All our dogs love this Tripe. Fast delivery. The best service.

Sunday, 28 March 2021  |  John

Have to reduce significantly the rest of her food to allow for these wings. They appear to contain a lot of meat. Highly rated by the dog as she insist on going into the porch to eat it. As if I would steal it of her. Note no chance of it fitting in her bowl.

Sunday, 28 March 2021  |  John

Nice size blocks. I like to mix her food and these aren't to big allowing me to add other meat to her diet.

Puppy loves it!
Sunday, 28 March 2021  |  Faye

The meat arrived quickly & well packaged. It is good quality blocks. My dogue de Bordeaux puppy loves it!

Chicken Feet
Sunday, 28 March 2021  |  Simon

Super treat for the dogs.

Great product
Sunday, 28 March 2021  |  Aurelia

Great product, meat is slightly chunky and good quality. And only top reviews from the pup.

Chicken Gizzards
Sunday, 28 March 2021  |  Simon

Only one thing to say,dogs love them.

Ground lamb
Sunday, 28 March 2021  |  Jane

Used for our litter of 12 Spinone pups. Excellent for weaning crushed into formula milk. Would not use for adults except for dogs with feeding difficulties.

New treat
Sunday, 28 March 2021  |  Don

I though I I would treat my mastiff to some paddy whack, itís a lunch time treat,Thai she really enjoys and it is a fantastic teeth cleaner