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No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time.

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Friday, 15 January 2021  |  theyloveit

We are regularly asked why the 100kgs, 80kgs and sometimes the 60kgs of chicken mince and bone are missing from our website at the moment.

The 100kgs and the 80kgs of chicken are our 'loss leaders', the delivery alone costs us £34 out of that £115 and we do the deal when we have an excess of chicken. Since the first lockdown in March when the restaurants closed the amount of chicken carcasses available to us started to dwindle because there was far less demand from the cutting plants and we have had to search far and wide for new suppliers. This has cost us far more than we have ever had to pay before. Therefore we have had to limit it to 20kg, 40kg and 60kg amounts on which we make a small amount of profit. We cannot sell products that we make no profit at all on and the 80kgs and 100kgs were those products.

When you think that we were doing 100kgs of chicken delivered to your door for just £1.15 per kg including the delivery, it was ridiculously cheap and it's something that we simply cannot offer whilst the economy is in the state it's in. The UK has been flooded with cheap chicken fillets from the EU as they cannot get rid of them and the suppliers have been buying these to sell onto the restaurants for takeaways rather than filleting the chickens themselves as it's much more cost effective for them and you can't blame them.

You will find that our 60kgs is still extremely good value for money, but many have got so used to our cheap prices that it may seem expensive until you compare it to other suppliers.

I hope that explains the situation

Friday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Moo tubes
Tuesday, 12 January 2021  |  Esther

Good quality, dogs love them

Perfect size
Tuesday, 12 January 2021  |  Alison

My dog loves these. I have a large 45kg dog and I feed him twice a day. One block is one meal for him, usually with a chicken frame or similar for his other meal. I was using a complete mince before but these are much better as thry have large chunks meat in.

Tuesday, 12 January 2021  |  Sadnra

My Dog found this strange at first due to texture but he now enjoys having different food giving him a mixture, variety of tastes.

Tuesday, 12 January 2021  |  Sadnra

My Dog really loves these treats nice for him to chew on, would be even better if bigger

Tuesday, 12 January 2021  |  Sadnra

My Dog likes it added to other food

First Time on Raw Food
Monday, 11 January 2021  |  William

I had been recommended to your site by a trainer on TikTok. Upon researching a few others, I have found this to be of great value, quality product and fast delivery. My dog is defo a happier dog while on this food. Farts have massively reduced and smaller poops....happy all round 😊

my dog loves it
Monday, 11 January 2021  |  Helen

I have bought chick with bone from you for the first time. Delivered on time ,good , easy to use website . My dog is enjoying it.

As described
Monday, 11 January 2021  |  Simon

My dog eats it and seems to like it, so that's good.

Chicken poor quality
Monday, 11 January 2021  |  Paul

The 75kg chicken does not have enough bone ,too sloppy,
Usually have the 100kg chicken with bone which is better quality. More bone . Last lockdown had the same problem, interior quality chicken with bone.

Spot on
Monday, 11 January 2021  |  Sophie

This is a perfect mix for my dogs
I like to add some extra but you really donít need to

Monday, 11 January 2021  |  Sophie

Perfect to add as a little extra to their dinner

Great product
Monday, 11 January 2021  |  Sophie

My two love crunching into these

Monday, 11 January 2021  |  Sophie

These are great as part of their dinner or as a little snack and you literally get so many

Little treats
Monday, 11 January 2021  |  Sophie

My two English bull terriers absolutely love these
I also keep some in my main freezer as a treat for them both

Easy and excellent product
Monday, 11 January 2021  |  Jan

First time use of site. Product arrived after two days still completely frozen in a polystyrene box. Our puppy loves the food. Itís cheaper than retail pet stores. All in all, very pleased with product and will be reordering.

Great service
Monday, 11 January 2021  |  Aneta

Unfortunately I'm unable to form an opinion on the product because it's the first tripe I've ever bought and I simply don't know what it's supposed to be like. It's greasy and stinky, but my husband says it's normal. My dogs seem to like it, so that's the main thing. The service was excellent, next day delivery, well wrapped. Overall, highly recommended.

Monday, 11 January 2021  |  Andrea

I was recommended by a friend who raw feeds her dogs, I'm fostering a spaniel who's part raw fed. This tripe is far better quality than the high Street pet shop. Dog loves it and no upset tummy on the change over of food. Delivery was next day, perfectly packaged and I will order again. Thank you Andrea

Very happy
Sunday, 10 January 2021  |  Simon

My boy loves this food
And itís a great price

Fussy dog problem solved
Saturday, 9 January 2021  |  Shelagh

My Saluki, Freyja, can be incredibly fussy. She goes off foods after a few days or weeks, but not these products. This is my second order and decided to add minced rabbit to the mix. She loves it. Thank you

Saturday, 9 January 2021  |  Daniel

My beagle absolutely love it, and he seem really satisfied on it.

Pup was not keen on this one
Saturday, 9 January 2021  |  Margherita

For a reason Iím not sure of my pup turned up his nose at this complete, so weíre trying beef and chicken instead.

Not for him
Saturday, 9 January 2021  |  Julie

Unfortunately my Groenendael puked this up, twice I tried but not for him

Saturday, 9 January 2021  |  Julie

My Groenendael eating this well

Happy shepherd
Saturday, 9 January 2021  |  Julie

My Groenendael is eating this well

beef rib bones
Saturday, 9 January 2021  |  Anthea

My Springer Spaniel really loves these bones, they are just the right size for his mouth,he waits by the freezer telling me he wants one NOW good value for money excellent delivery

They really do love it!
Friday, 8 January 2021  |  Helen

Our two black labs really scoff this, and they are full of vitality with shiny coats (and I have to mention poo: not too much, not too smelly, and easy to pick up - Hurray!)

Great product, great service
Wednesday, 6 January 2021  |  Matt

Always buy this and lots of other products on here as Dogs like it. Delivery is always quick. Prices are good and no fancy marketing or packaging you get what your dogs want, good food.

Lamb Ears
Monday, 4 January 2021  |  Vivienne

A great product. Unfortunately my greedy labrador disposes of them in less than two minutes

Pig Ears
Monday, 4 January 2021  |  Vivienne

My dog absolutely loves these. They last him quite a while, at least 5-10 mins which is good for a greedy labrador. I must admit though that he spends a large proportion of the time parading them around the house

Sunday, 3 January 2021  |  Neville

My two totally adore these as a treat

Dogs love it
Friday, 1 January 2021  |  Margaret

Great service

Lovely tripe
Tuesday, 29 December 2020  |  Paul

We always put some tripe with the other raw food they always go for the tripe first just goes to show

Yummy dog treats Beef trachea
Tuesday, 29 December 2020  |  Paul

Our dogs absolutely love them
Gone in a flash

Salmon chunks
Monday, 28 December 2020  |  Mandy

Very good

Lamb Blocks
Monday, 28 December 2020  |  Matthew

It actually came in smaller blocks which was great, my dog absolutely loves it, she has gone off the chicken etc, but this one she really likes

loves it
Sunday, 27 December 2020  |  Josh

Great service and my dog really loves the food.

Dog mince
Sunday, 27 December 2020  |  Linda

Good value

My dog's favourite treat!
Sunday, 27 December 2020  |  Crystel

Such a great product that my dog enjoys! I've ordered the dried rabbit ears multiple times and will continue ordering it. I sometimes put an ear in a box with presents for my dog for Christmas or his birthday and watch him rip the box off to get to the ear....forgetting about his actual present! Highly recommend!

Dogs love them
Saturday, 26 December 2020  |  Andrea

Dogs love them and love they are wrapped in smaller parcels . Very easy to deal with

Great service
Saturday, 26 December 2020  |  Peter

Originally this item was sold out... Got a quick response to my question as to when it would be back.. Ordered Sunday around 20.00hrs and got it delivered Tuesday morning pre Xmas... Can't complain about that!!!

Spot on
Saturday, 26 December 2020  |  Stephen

Very good product and very prompt delivery

Good quality
Saturday, 26 December 2020  |  D

Good value too, 2 Great Danes enjoy the big blocks. 1 chihuahua enjoys a big spoonful too.

Pure ground lamb
Wednesday, 23 December 2020  |  Sally

First time purchasing this meat, must say excellent quality and great price. My dog loves it. A clean bowl everytime.

Boneless minced chicken
Wednesday, 23 December 2020  |  Sally

Excellent quality, great value for money, will definitely buy again. My boy loves it

Lamb rib bones
Tuesday, 22 December 2020  |  Terri

Good value for money, my two German shepherds love them

Christmas dinner
Tuesday, 22 December 2020  |  Jackie

Bought these drumsticks for my 3 boxers for there Christmas dinner
I know they will love it as they like all the food from this company

Dog food
Tuesday, 22 December 2020  |  Jackie

My dogs love this food
If I get them anything else they sulk and donít eat it

bed time treat!
Tuesday, 22 December 2020  |  Judith

These are a much anticipated a pre-bed time treat every night. They bring happiness so what more is there to giving than that?

Our dogs really do Love It!
Tuesday, 22 December 2020  |  Judith

Our Dogs really do love and thrive on the raw diet and the quality and service given is outstanding. What more could any pet owner want?

Minced chicken with bone
Tuesday, 22 December 2020  |  Irene

Very good product as is the other products we purchased from yourselves. Easy to manage & good service