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The shop is now open. Please note that only 1 person (or 2 if you are together) will be allowed in the shop at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​We have a very small shop and we can only just manage the 1 metre social distancing so please make sure you observe this at all times.


The shop will reopen ON SATURDAYS from 18th July

Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time.

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

New Block Content

Recent Blog Posts
Friday, 10 July 2020  |  theyloveit

Good News!
We are pleased to announce that the shop will be reopening on Saturdays from Saturday 18th July so one week tomorrow (not tomorrow)
It will be open form 09:30am until 2pm and you will be able to pre book collections from Monday 13th July for that Saturday. you will also be able to drop into the shop but please note that only 1 person, or 2 people if together will be allowed in the shop at any one time and you will be required to wait outside whilst someone is in the shop. Please respect social distancing, particularly as we only have a very small shop and you can only just get 1m away from the till.
Hand sanitiser is on the right on the wall as you enter and you will be asked to do your hands upon arrival and exit.

Saturday, 7 July 2018  |  theyloveit
Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
1 CommentThursday, 15 February 2018  |  theyloveit
1 CommentSunday, 21 January 2018  |  theyloveit
7 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

5 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Green beef tripe
Thursday, 6 August 2020  |  Ann

I really liked this product and my pup certainly enjoyed it. Very easy to handle & feed.

chicken with bone mince
Wednesday, 5 August 2020  |  Marianne

I was extremely impressed with how easy it was to navigate your website to find all the information I needed
Delivery was very prompt and the meat was packaged well with mininal defrosting of the blocks of meat .
Very satisfied with the service and product

Tripe Mince
Tuesday, 4 August 2020  |  Simon

Easy ordering and delivery, sensible packaging and size, very palatable.

Fab first impression
Tuesday, 4 August 2020  |  Becci

I've fed my dogs raw for years and years, but my usual supplier only delivers on one day per week and the ordering system isnt simple, so I thought I'd take a gamble on elsewhere. This is a bit more expensive, but uses a HUGE amount less plastic packaging which is amazing! The hand cut blocks are easy to use, and as I'm feeding 2 dogs are the perfect size for us. I'll definitely be a repeat customer.

so easy to use!
Tuesday, 4 August 2020  |  Jo

I have three dog on raw food and was feeding them all separate ingredients as one has allergies, and also can't have carbs, and I didn't realise that this mix was available. I ordered it to see how my other two dogs went on it, its east to dish up, I just feed half this, 1/4 tripe and 1/4 duck and its done! - I was just feeding this, but notched that their stools were really firm, so too much bone for then, hence mixing it with other meats. my dogs love it and I have clean bowls all round, the blocks are big and get about 3 meals from each one (250gm per meal) will definitely be buying it again

Monday, 3 August 2020  |  Freya

Love these blocks. Great value for money and the dogs really do love it

Monday, 3 August 2020  |  Nolan


They loved it
Sunday, 2 August 2020  |  Philip

Both my dogs loved these - portions just the right size no need to break them up.

We all love it!
Sunday, 2 August 2020  |  Jane

Dogs love it.
We love it good fast delivery, keeps us in the loop about delivery. We hve been a customer for over 3 years now. No complaints. keep up the good work!

Dogs love it!
Sunday, 2 August 2020  |  Justine

This food is super smelly but the dogs think itís amazing! All our food comes from here and itís all excellent

Mince chicken
Saturday, 1 August 2020  |  Lisa

My dogs love this fresh meat always great

Minced chicken with bone
Saturday, 1 August 2020  |  Rachel

Bought this for my 2 cats. They are both enjoying it

The best chicken mince I have tried
Saturday, 1 August 2020  |  Janet

Top quality chicken mince. The blocks are so easy to work with (no messy plastic bags to remove or chubs to explode) and they stack brilliantly on my freezer. A nice medium grind that isnít swimming in liquid when defrosted. Amazing value too, especially if bought in bulk.

Great oily fish
Saturday, 1 August 2020  |  Janet

Sometimes, oily fish like herring make my three Boxers sick but these scad are fantastic. A great size for part of a meal and they havenít caused any upset tummies so far. They also make a great frozen treat in hot weather. Definitely will buy these again!

great add on
Tuesday, 28 July 2020  |  Gaynor

My boy love these and are a great addition to his food for a healthy shiny coat, and a great price too.

Eric loves it
Tuesday, 28 July 2020  |  Gaynor

My whippet Eric loves this lamb complete because it is in chunky bits, clears his bowl every time, brilliant product and service and good value for money, thank you

Superb service
Tuesday, 28 July 2020  |  Rowie

My recent order arrived as promised and I could not be more impressed by the efficiency and reliability of your service and quality of food that my dogs adore!

Quality you can expect
Monday, 27 July 2020  |  Carol

Dogs love it

Sunday, 26 July 2020  |  Kyle

Big treat for a big dog!!!

Sunday, 26 July 2020  |  Elizabeth

Great delivery, superb meat. Would highly recommend.

my dog loves it!
Sunday, 26 July 2020  |  Jo

Just started feeding duck to my dog as part of her raw diet and she really likes it. The blocks are easy to stack in the freezer and are a good size to handle, they and don't take too long to defrost in the fridge.

Minced Turkey
Sunday, 26 July 2020  |  Lindsay

Bit more like a pate than mince. Good for puppies but maybe not larger dogs , nevertheless, still a good dog food.

Lamb tripe
Sunday, 26 July 2020  |  Marilyn

All my dogs are fed raw and loved this - superb product

Sunday, 26 July 2020  |  Lee

Not good becouse they couldnít fit my fish order in with my bones they just credited me a voucher number even tho the prices include delivery

Sunday, 26 July 2020  |  Jackie

Loves these for breakfast

Sunday, 26 July 2020  |  Jackie

Absolutely loves the beef

Sunday, 26 July 2020  |  Jackie

My dog loves these also there is lots very cheap for the amount you get

Boneless minced chicken
Saturday, 25 July 2020  |  Nicola

Our dogs love this. Empty bowls everytime. Nice fine mince, easy to cut and good quality.

Minced Chicken with bone
Tuesday, 21 July 2020  |  Cynthia

Dogs love it and seems to be good for digestive system as stool is firm.
Delivery is always good and on time.

Excellent minced chicken within bone
Tuesday, 21 July 2020  |  Denise

Great quality loved by our dogs. On time delivery seem less transaction Highly recommended

Minced duck with bone
Tuesday, 21 July 2020  |  Martin

Dogs loved it

Monday, 20 July 2020  |  Steve

Excellent product Dog loves it

Green beef tripe
Monday, 20 July 2020  |  Nicola

Excellent quality product. Dog loves it.

First Order
Monday, 20 July 2020  |  Nigel

Great service and kept informed of my orders progress the whole why up until delivery. My 2 pointers had no complaints about the food, well not that told me

Monday, 20 July 2020  |  Mary

All your meat products are amazing.

Monday, 20 July 2020  |  Mary

My dog loves it, and all your other meat and fish products.

Pure Ground Lamb 10kgs (22lbs) 24 x Small Blocks
Monday, 20 July 2020  |  Nicholas

Ordered online after 8 am. Communication good.
Courier good.
Packaging really good.
Three blocks for the puppy not a bad size, just need to cut down a bit.
Puppy happy, I'm happy, price good as well

Arrived thawed.
Monday, 20 July 2020  |  J

The amount and quality of the food is good as always.
Usually I'll go to the shop, but with what's going on opted for the delivery.
The one time I used it in the past the food arrived still frozen. This time, the food turned up in a non refrigerated can and and was thawed around the outside surfaces of each box. I think if you're going to use a third party delivery service you need to find a way to ensure the raw meat isn't in the back of an unrefrigerated van on a hot for several hours as this clearly had been.

Very impressed!
Sunday, 19 July 2020  |  Alexandra

Was unsure whether the bones would be worth the money but they definitely are! Huge bag of bones which Iíve had to share with my mum for her dog because I couldnít fit them all in my freezer. Good sizes with some bits of meat left on. My beagle absolutely loves them and have made a huge difference in cleaning her back teeth. Will definitely be ordering again when I eventually run out

Doggies loves it
Sunday, 19 July 2020  |  Lynn

Extremely fast delivery, well packaged. Much easier to thaw and serve then prepping your own. Comes in quite large blocks, great mix of small bone and offal, perfect for our frenchie & chihuahua. I defrost 2 blocks every other day. Our pooches are thriving on raw. Will order again very soon.

Dogs love it
Sunday, 19 July 2020  |  Dawn

Never had empty bowls before, dogs love it

Chicken Feet
Saturday, 18 July 2020  |  Diane

My two dogs love these, one is a Sadie and the other a greyhound. During the summer give them to them frozen they absolutely love them. Thank you for my last order, delivery and packing excellent

Green Tripe
Saturday, 18 July 2020  |  Nigel

This is the second order we have had, the service/delivery is fantastic! They keep you informed of despatch times, and delivery. When I get the tripe out of the freezer, I put it in the airing cupboard to thaw out. The dogs sit by the cupboard door just waiting...They love it.
The product is great, as is the service.
Well done.

Lamb and chicken
Saturday, 18 July 2020  |  Michelle

Cooper and Lucy love all the raw meat but donít have this one often as itís a lot more expensive and having 2 Great Danes can make feeding pricey But on saying that they enjoyed the change would recommend especially if you only have 1 dog to feed

Food made the dogs sick
Saturday, 18 July 2020  |  Renee

After feeding my dogs they all throw up everywhere

Saturday, 18 July 2020  |  Beverley

For service and quality I would rate 5 stars but unfortunately the food is not agreeing with my dog. I am introducing it in small quantities but she is sick everytime. She is a small dog so maybe it is too rich for her.

Last two years using raw food
Saturday, 18 July 2020  |  Mark

We have been using a raw food diet for the last two years having moved from our usual biscuit based complete food with our then new puppy retriever. As accredited breeders with the kennel club Ďthey love ití came recommend from another breeder who thankfully talked us into the positives of raw food. We have tried a couple of products from here and we have been very happy with them, great information on the site re weight to food ratios and a wide range of items to allow a varied diet. Easy to reorder and great prices particularly if you can pick up. All of my future dogs will be on raw food and it will be coming from Ďthey love it Ď.
We have recently had a litter of seven pups and after discussing our move to raw, two of those have gone straight to raw food with two others going to a mix of raw and biscuit. Two of these are also now buying from Ďthey love ití.
I always recommend buying from here when the dog food discussion comes up and I am more than happy to do the 45 mile round trip to get it.
Great item, great prices, great team. Thanks

Thursday, 16 July 2020  |  William

The frozen meat was left outside on my path. No attempt to tell me it was there in the blazing heat was made. Only a neighbour alerted me to the fact that it was out there.

Looks decent
Thursday, 16 July 2020  |  Adam

Very nice and fresh smelling/looking meat, unfortunately my dog is not much of a fan... down to preference i guess

Excellent product
Tuesday, 14 July 2020  |  Louise

Very happy with the quality of the meat. Also excellent service. Will definitely be ordering more.