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YES, we are open and we will stay open as long as staff are well and as long as we have stock available


The shop will be CLOSED ON SATURDAYS until further notice whilst the COVID-19 rules are in place

Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time.

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

New Block Content

Recent Blog Posts
8 CommentsFriday, 27 March 2020  |  theyloveit

Price Increases

1 CommentFriday, 27 March 2020  |  theyloveit

Due to the current crisis, the shop will now be closed on SATURDAYs until further notice

3 CommentsFriday, 27 March 2020  |  theyloveit

60kgs, 80kgs and 100kgs of Chicken Mince and bone suspended

Saturday, 7 July 2018  |  theyloveit
Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
1 CommentThursday, 15 February 2018  |  theyloveit
1 CommentSunday, 21 January 2018  |  theyloveit
6 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

All of our products are suitable for Working Dogs

Latest Reviews
Arrived defrosted
Saturday, 6 June 2020  |  Johanna

My order arrived partially defrosted so I had to cook it straight away as it couldn't go in the freezer like that. Perhaps on a warm day it would be better to delay delivery to avoid this happening if you don't use refrigerated delivery vans.

Chicken and offal
Thursday, 4 June 2020  |  Julie

Dogs do love it

Beef Ribs
Tuesday, 2 June 2020  |  S

Spot on with both the service and product, we now have five very contented pupsters, with a ready supply of their favourite treats - Thank you

Chicken Necks
Tuesday, 2 June 2020  |  Gillian

Makes an excellent breakfast or snack choice for my two dogs. They absolutely love them. Not too big either for my English springers so ideal as one of my dogs is prone to weight gain. They are all individually frozen too before packing so you can just take out required amount.

Tuesday, 2 June 2020  |  Paulette

Always providing good quality products and dog loves them thank you

Online order and collection
Tuesday, 2 June 2020  |  Sue

Great Product the dogs "love it"
Excellent service from order on line to collection
No queues no hassle
Would and have recommended
Thank you

On line order and collection
Tuesday, 2 June 2020  |  Sue

Great Product excellent service from order to collection

Chicken Wings
Tuesday, 2 June 2020  |  Caren

All 3 of my dogs live these, plenty of meat on the bone to get stuck into; it’s really helping with the puppy’s teething to

Great service, great food
Monday, 1 June 2020  |  Susan

Very good food for my two dogs and superlative service from the company. Always deliver!

Just right
Monday, 1 June 2020  |  Deborah

Easy to order. Arrived on time. Well packaged and still frozen. Packed in 1kg bags, about 5 chicken wings in each bag. Good sized wings.

Rabbit mince
Monday, 1 June 2020  |  Steven

Our dogs go mad for the rabbit mince and cant wait for us to put it in their bowls.Takes two minutes for them to empty their dishes. I love the fact that it is so convenient to just weigh it and serve without having to skin and cut up a whole rabbit. Our dogs really love all your food and we love the ease of ordering online and we always get rapid delivery too.

Beef & Chicken Mix
Monday, 1 June 2020  |  IAN

Brilliant product!! my Terriers and Lurchers love it.

Monday, 1 June 2020  |  Jane

Used raw years ago when you had to buy separates was alot of fading about and switched to a decent kibble, after changes in the ingredients and higher pricing it wasnt suiting my dogs so now there is complete raw its si much easier and economical. And the dogs now enjoy their food again

Monday, 1 June 2020  |  Anne

The order came on time, but it’s the first time it had very strong smell and it hadn’t defrosted.

Excellent product
Monday, 1 June 2020  |  Vikki

Huge hit with my 2 cockers and a friends retriever.
Might even be worth you doing larger pack sizes.........

Excellent product
Monday, 1 June 2020  |  Vikki

Have used they love it for a while now but rabbit mince is a great addition to the range. I have a dog with allergies and great to find a company that just do the meat with no additives at a good price and no packaging on the blocks is a huge bonus.

Tasty special treat - reasonable price
Monday, 1 June 2020  |  Kim

Even though it is eaten in seconds, my 2 Rotties love a dried duck neck.

My dog loves the salmon mince
Sunday, 31 May 2020  |  Katrina

I have been looking all over for skinless and boneless salmon that I can buy in bulk at a reasonable price for my dog and I finally found it. My dogs nutritionist based her meal plan on salmon as a main protein and I was dreading it because I hate the smell of fish but this smells fresh, it doesnt have much smell at all plus my dog absolutely loves it and the fact its quite wet and oily means I can just mix her supplements in easily! Will definitely be ordering again.

Perfect Raw Food
Sunday, 31 May 2020  |  Malgorzata

Great product, comes in around 400g blocks. My English Bulldog loves it. I like the fact that the blocks are not wrapped individually, less plastic waste. Also, very reliable service, even during the lockdown time — thank you

Amazing quality
Sunday, 31 May 2020  |  Diane

Fast delivery and as always my boy was so excited when the delivery arrived it's the only brand he gets excited over!

Great service but unfortunately dog doesn’t like
Sunday, 31 May 2020  |  Joanne

Great service and helpful as an “add on”.
I purchased these as a “high value” training for my Labrador. Unfortunately whilst the smell was intriguing, she simply refused to eat them! A first time for everything for a Labrador! Luckily I can give them to my neighbour for her cat. Will have to find another high value training treat....

Sunday, 31 May 2020  |  Penny

I ordered these as the marrow bones weren’t available and I think these are better the dogs love them

Great treat
Wednesday, 27 May 2020  |  Michelle

Greyhound loved it

Great quality
Wednesday, 27 May 2020  |  Michelle

My greyhound loves this food. Always an empty bowl

Spot on service
Wednesday, 27 May 2020  |  Helen

Reliable quality product for those bone free days.
Helps balance diet confidently and safely

Them bones them bones them lamb bones
Tuesday, 26 May 2020  |  Michelle

You do need to separate these as they are all frozen together. I just wedge them apart with a fork and freeze 2 in a bag at a time.i give them to my dogs frozen, they have never had bad stomachs from eating these and they have healthy teeth and gums. You can buy a couple to try from the shop if you didn't want to buy 5kg. Great value and better than them rubbishy denta stix people buy. As im getting these out of the freezer im sure can hear my dogs singing “them bones them bones them lamb bones”! Haha
I would also like to say the ladies in the shop are so helpful and friendly.

Monday, 25 May 2020  |  Patricia

Texas, a large Lab/retriever cross really loves this.

Super Service
Monday, 25 May 2020  |  Derek

Whilst awaiting delivery of my new freezer I was restricted in the quantity of food I could order . This was my first order of 20lbs and it arrived as promised, as always. Took some shifting but got it into my 75of freezer just. Super service super value.

Monday, 25 May 2020  |  Lynne

Excellent product with very easy ordering system and excellent delivery service and our dog does ‘Love it’! Thank you for this service.

dried spats
Sunday, 24 May 2020  |  Cynthia

Dogs love them, but they have to be sealed tightly, they are very pungent!!

dried chicken feet
Sunday, 24 May 2020  |  Cynthia

perfect treat for after walks and before they go to bed.

green beef tripe
Sunday, 24 May 2020  |  Cynthia

Dogs love it...I tend to mix it with the other beef n veg so they dont have an entire meal of it

First order for puppy
Sunday, 24 May 2020  |  Claire

It's our first order. Puppy hasn't arrived yet but the service has been great. On time, all packed and frozen. Great communication with delivery company.

Dogs love these!
Saturday, 23 May 2020  |  Angela

Ordered the as a little extra treat- all gone in a flash! The dogs love them.

Lamb and chicken
Saturday, 23 May 2020  |  Melissa

Great combination. I would recommend and defiantly order this again.

Saturday, 23 May 2020  |  Andrew

being able to order in smaller quantities is a great option and my GSD 'loves it'!

Big bill
Saturday, 23 May 2020  |  William

Good quality like the idea of no bags

Big Bones with lots of meat on them.
Saturday, 23 May 2020  |  Brian

Excellent Marrow bones my dog loves them. Arrived in perfect condition.

chicken Mince
Saturday, 23 May 2020  |  Stuart

dogs love it
really good for them
excellent service would recommend to any dog owner

Works for our pointer
Saturday, 23 May 2020  |  Nicola

Our boy has leishmania and is fed a raw low purine diet so this stuff is great! It's almost a very think kind of powder when defrosted so possibly not for big dogs who like chunks but ours loves it! We'd normally buy the 20kg box but decided to mix it up and buy both a smaller chicken and smaller lamb

Fab product
Wednesday, 20 May 2020  |  Fiona

We use the lamb and chicken complete for our young Pointer who being so active can drop weight easily. This lamb/chicken combo suits him really well and keeps the weight on his beautifully. His coat is gleaming and eyes are bright. Highly recommend

He loves it !
Wednesday, 20 May 2020  |  Julie

Great service, prompt delivery .
Chicken mince with bone perfect for my Greek hare hound ,
He woofs it down 😋 will continue to order this great quality product , thanks guys !

Chicken Hearts
Wednesday, 20 May 2020  |  Bev

Buster loves it. Mix it with either lamb ribs or chicken wings

Dog loves it
Tuesday, 19 May 2020  |  Keith

My dog, a GSD, loves this stuff and I like the size of the blocks as they are easy to store and defrost.

Marrow bones
Tuesday, 19 May 2020  |  Anne

Very impressed ,great bones and very speedy delivery

He loves it
Tuesday, 19 May 2020  |  Michael

My dog is a very fussy eater , but he absolutely loves chicken breast fillet and wont eat any other meat

Poorly prepared
Monday, 18 May 2020  |  Julia

Appear poorly prepared, rather mucky

Very expensive,
Monday, 18 May 2020  |  Julia

Extremely expensive compared to other suppliers

Good product
Monday, 18 May 2020  |  Julia

Good product, as expected

Dogs loved them
Monday, 18 May 2020  |  Kim

Bought as a change to dried chicken feet. Duck necks very crumbly but meant it took just as long to eat as they had to snuffle up the crumbs. Easy to break in half if sharing too. Leia & Bo found them very tasty