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Attention Local Customers!


Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

If you wish to contact us outside of office hours please email us as emails are checked intermittently and we will attend to your email as soon as possible


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently


No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Saturday, 7 August 2021  |  theyloveit

It is often the case that your order doesn't come through to us but payment is showing as pending on your bank account. Find out why.....

Friday, 15 January 2021  |  theyloveit

We are regularly asked why the 100kgs, 80kgs and sometimes the 60kgs of chicken mince and bone are missing from our website at the moment.

The 100kgs and the 80kgs of chicken are our 'loss leaders', the delivery alone costs us £34 out of that £115 and we do the deal when we have an excess of chicken. Since the first lockdown in March when the restaurants closed the amount of chicken carcasses available to us started to dwindle because there was far less demand from the cutting plants and we have had to search far and wide for new suppliers. This has cost us far more than we have ever had to pay before. Therefore we have had to limit it to 20kg, 40kg and 60kg amounts on which we make a small amount of profit. We cannot sell products that we make no profit at all on and the 80kgs and 100kgs were those products.

When you think that we were doing 100kgs of chicken delivered to your door for just £1.15 per kg including the delivery, it was ridiculously cheap and it's something that we simply cannot offer whilst the economy is in the state it's in. The UK has been flooded with cheap chicken fillets from the EU as they cannot get rid of them and the suppliers have been buying these to sell onto the restaurants for takeaways rather than filleting the chickens themselves as it's much more cost effective for them and you can't blame them.

You will find that our 60kgs is still extremely good value for money, but many have got so used to our cheap prices that it may seem expensive until you compare it to other suppliers.

I hope that explains the situation

3 CommentsFriday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
9 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

All of our products are suitable for Working Dogs

Latest Reviews
Chicken mince complete
Tuesday, 26 October 2021  |  Susan

Great product, fab delivery, and great service thank you

chicken carcass
Monday, 25 October 2021  |  William

these are huge, my gsd has one as a whole meal, packed in two's brilliant

Monday, 25 October 2021  |  William

my gsd loves them,also eats them still frozen as a treat, great value.

Minced chicken with bone
Monday, 25 October 2021  |  Heather

Our dog loves this.

Monday, 25 October 2021  |  Pamela

well packed and fresh. my dogs took a day to get used to them chopped in their food

Minced Pure Green Beef Tripe
Monday, 25 October 2021  |  Keeley

My dogs love this!
They’re extremely fussy dogs but will always gobble this up in no time at all 😃

Sunday, 24 October 2021  |  Michele

My 10 month old Dalmatian puppy loves these. Thanks

They really do love it
Saturday, 23 October 2021  |  Jude

As always I received my delivery of Beef tripe in perfect condition. I use both the tripe and beef complete and our 7 month old puppy loves it. My husband and I truly believe that raw complete is the best way forward and has much improved over the years. Would feed nothing else.

High standard of feed and service

Great feed at a great price
Saturday, 23 October 2021  |  Martin

5 star customer service sorted out my typo and got my order delivered promptly. Dogs happy so am I. Many thanks

Lamb and chicken blocks
Saturday, 23 October 2021  |  Sarah

I can honestly say I am so glad I found you. The service is second to none the food is great and my Dane loves it. I have been buying from they love it for a number of months now and will not go anywhere else for my dog food. The email updates on orders are great so I am always kept informed of when my delivery will be. Highly recommended. Thank you

Tuesday, 19 October 2021  |  Sandra

Nice and big and still with a fair bit of meat on them. Dogs love them

Tasty and Easy
Tuesday, 19 October 2021  |  Sandra

Dogs love this and it is easy to prepare

Tuesday, 19 October 2021  |  Lesley

Brilliant, so pleased with purchase, fast delivery, will defo buy from this company again, and they was recommended to me x

Great product
Monday, 18 October 2021  |  Brian

Great item my puppy cane corso loves it, thanks.

Good quality meat
Sunday, 17 October 2021  |  Michelle

My greyhound loves this. Good quality meat. He says he loves it. Clean bowl everytime

Frozen Sprats
Sunday, 17 October 2021  |  Susan

Great item, individual sprats are substantial and my dogs love them.

Nothing fishy going on here !
Sunday, 17 October 2021  |  Roger

Excellent individually frozen fish, all appear in A1 condition. Of course Chester the Lurcher will get his share as treats, but many will be used for pike bait too. To buy this many baits from a tackle shop would cost a small fortune. Thanks.

Lamb necks
Sunday, 17 October 2021  |  Michelle

My 3 German Shepards loved Them plenty of meat on them and great price

Dog loves it
Sunday, 17 October 2021  |  Sonia

tried this new product, wasnt disappointed

They definitely do love it.
Saturday, 16 October 2021  |  Louise

Woof woof woof woof woof woof yum yum yum woof woof woof

Dried Hoof Treat
Saturday, 16 October 2021  |  Victoria

The first time we have tried this treat.
Very popular with our Rhodesian Ridgeback puppy (1 year old!)
The treat is hard enough to give a good chewing sensation without being able to be consumed in a mouthful!

A must!
Thursday, 14 October 2021  |  Jodi

Add to bag if your dog likes raw fish. The mini mackerels are incredible to mix in with the completes and the sprats are perfect as a treat. Highly recommend - this is a LOT of fish for the price.

Thursday, 14 October 2021  |  Jodi

My not so food driven french bulldog loves this mix. I add in the mini mackerels and it's gone in a flash. Amazing quality and price for any raw dog eaters.

Great meat and all round service
Thursday, 14 October 2021  |  Tania

The meat is woofed down by my dogs - says it all as they are very discerning eaters! Just wish the packaging the meat came in was recyclable. Please ‘theyloveit’ look at this.

Thursday, 14 October 2021  |  Jennifer

Super product, very easy ordering process and fast free delivery. The mince arrived in frozen blocks in a large plastic bag within a polystyrene box. So easy to transfer to freezer drawers and no excess fancy packaging to pay for. I just pull a couple of blocks a day out of the freezer so I always have some defrosted. My dog loves it and clears his bowl in record time.

Beef Marrow Bones 10 kgs
Tuesday, 12 October 2021  |  Susan

Good communication, good product, efficient delivery

Minced Chicken with bone
Tuesday, 12 October 2021  |  Trevor

Great product, always consistent high quality, our dog loves it, the small blocks are really convenient.

It's not in the bowl for long
Monday, 11 October 2021  |  Davina

My dog loves all the raw food and I love to see her chewing the raw meat as opposed to bolting down barely chewed canned food. I would thoroughly recommend it!

My dog loves it
Monday, 11 October 2021  |  Davina

I've fed my dogs on tripe for years and I'm so pleased they've all loved it because it's supposed to be one of the best things you can feed a dog. The disgusting look and smell of it is heaven to dogs. It's gone in a flash! Thoroughly recommend!

They do love it!
Monday, 11 October 2021  |  Julie

As always, arrived in perfect condition and no time. Lovely quality meat that all my 6 dogs love.

Coady loves it
Sunday, 10 October 2021  |  Jamie

We switched to raw fed after doing an allergy test and finding out he’s allergic to fish and a lot of cereals etc. Massive benefit is he loves the food, a meal is gone in seconds, we’ve had to try and break it up a bit to slow him down. We normally have the chicken complete but thought we’d switch it up a bit and he loves this one too.

Dried chicken sausage
Saturday, 9 October 2021  |  Penny

My greyhounds loved them!

Duck fillets
Saturday, 9 October 2021  |  Penny

My greyhounds loved them! Devoured very quickly in the garden!

Whippet menu
Saturday, 9 October 2021  |  Elizabeth

They really do love it.

Whippet menu
Saturday, 9 October 2021  |  Elizabeth

The name of this company says it all

Whippet Menuu
Saturday, 9 October 2021  |  Elizabeth

Brilliant product

Paddywhack 500g
Tuesday, 5 October 2021  |  Angela

My rescue dog loves these so will be buying more next time.

Dogs love it!
Tuesday, 5 October 2021  |  Nicole

Great product, my dogs love it!

Great product
Tuesday, 5 October 2021  |  Carlos

My dogs simply love the dry rabbit ears. I give them 1 dry rabbit ear each after every meal which is 3 times a day and they demolish it in seconds. Great product great people to do business with and great service. Thank you all .

Super Tasty!
Monday, 4 October 2021  |  Johanne

Honesty can't personally say whether it is tasty or not but my hound loves it and leaves a lovely clean bowl. What more praise could you give!

beef rib bones
Monday, 4 October 2021  |  Chris

Excellent product and service

Great service
Sunday, 3 October 2021  |  Medina

So pleased I ordered this for my 9 year old Labrador, he loves it! Quick delivery too! Will be ordering again.

heaven on a plate?
Saturday, 2 October 2021  |  Rebecca

B boy kitten is delighted with this new addition to his menu. He gobbles them up.

Saturday, 2 October 2021  |  Kim

good quality food and dog seems to enjoy it ,Will still carry on ordering from this company as food and delivery is always on time

Good quality food
Tuesday, 28 September 2021  |  Steve

Our GSP has no issues with this food, and she can be a very picky eater, we give all the products purchased from “They love it” 5*

Delicious apparently !
Monday, 27 September 2021  |  Stephen

1st time purchase for 2 year old working cocker spaniel who was a very picky eater, he absolutely loves this stuff and actually wanted more

Very Happy Working Cocker
Monday, 27 September 2021  |  Spencer

Fantastic product, made even better with the addition of 10% offal. My dog loves it. Highly recommended.

Beef chunks
Sunday, 26 September 2021  |  Mary

Dog loves this and doesn’t hesitate to finish quickly
Unfortunately he is intolerant of chicken and I am finding it difficult to get any other meat as all seem out of stock

Beef/chicken mix
Sunday, 26 September 2021  |  Jennifer

Another “thumbs up “ from my dogs .

Consistently good.
Saturday, 25 September 2021  |  E

I've been feeding my boy this for 5 years now. The quality of food, delivery and packaging has always been spot on. It is also the only food he doesn't get fed up with. He's 7 years now, bit I'm regularly asked how old my puppy is.