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The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:25pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time.

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

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Saturday, 7 July 2018  |  theyloveit
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Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Great product
Tuesday, 1 December 2020  |  Debbie

This is only the 3rd time ive ordered but my dogs love the meat and the service is great.

well made good delivery
Tuesday, 1 December 2020  |  Vincent

Good quality chicken,and good delivery

Akita Puppy
Tuesday, 1 December 2020  |  Mark

I ordered the "Tripe" in readiness for my new Akita pup.
I fed my Rottweiler tripe and it did wonders for his coat and his health, So I know it will be just as good for my new pup. I will of course update in due time.

Fabulous Product
Tuesday, 1 December 2020  |  Kerry

Our pup absolute loves these special treats. The quality is first class.

Fabulous Product
Tuesday, 1 December 2020  |  Kerry

After having tried many different raw meats this simply has to be our favourite. No fussy packaging but not needed as the products excel themselves. love the square blocks makes the process so much easier to store and use. Will now be our preferred supplier.

New puppy adores it
Tuesday, 1 December 2020  |  Christina

We're first time dog owners so decided to use the same food as the breeder had - and it's great! Smelly to the human nose but the puppy absolutely loves it.
If I could give a suggestion - the weight is useful but the volume would be great. We had to panic buy a table top freezer to fit everything in.

Chicken mince complete blocks
Monday, 30 November 2020  |  Michael

Wasnít sure if our little Frenchie would like this having been used to the beef blocks. She loves it and good value too. Definitely buying again

my dog loves it
Sunday, 29 November 2020  |  Dawn

I have struggled to find food that my dog likes and I can honestly say she absolutely loves this . I got the beef and chicken mix 5kg and will try the tripe next time ... its raw from now on . delivery was very quick and very well packaged ..5 stars ..cant fault it

Happy puppy
Sunday, 29 November 2020  |  Julie

My puppy loves crunching these feet

They love these
Sunday, 29 November 2020  |  Sarah

I have 3 dogs of different sizes and all of them love these rabbits ears. Great crunchy treat

They really do love it
Sunday, 29 November 2020  |  Sarah

I buy 5 kg each order of this to add into my dogs complete raw twice a week to give them the veg and extra chicken itís ideal in small blocks as I can share between the 3 of them. All the food from here is amazing

Great service
Sunday, 29 November 2020  |  Sally

Arrived quickly still frozen and my dog loves it! Hopefully it will help him gain a bit of weight

Good value
Saturday, 28 November 2020  |  Jill

Chicken wings are chicken wings but these are good quality & value and an excellent delivery service 👍🏻

Dog absolutely loves it!
Saturday, 28 November 2020  |  Jill

Even though his silly owner bought twice the amount her freezers would hold, the dog absolutely loves this food. It is gone in seconds 👍🏻

good grub!
Saturday, 28 November 2020  |  Julie

Longtme favourite of our husky/shephered cross

Saturday, 28 November 2020  |  Julia

Good quick service and dogs love it

Great product excellent delivery service
Saturday, 28 November 2020  |  Steven

Great service all round

Chicken wings
Saturday, 28 November 2020  |  Elizabeth

Really pleased with these. Easy ordering, fast delivery. Dogs delighted!

Minced chicken with bone
Tuesday, 24 November 2020  |  Christopher

Excellent product and service as usual!!!

Really good chewed for hours
Monday, 23 November 2020  |  Jade

All the pack have really enjoyed these from the frenchies canecorsos and bulldogs these have kept them entertained for hours from 14 weeks to 14 years. Thanks again

Great food
Monday, 23 November 2020  |  Jade

Beef is always a favourite never anything left great quality as always and really fast service

Great food
Monday, 23 November 2020  |  Jade

Have all enjoyed this lamb its ground up very fine older dogs have loved it aswell as pups.
Great service as always

Great food
Monday, 23 November 2020  |  Jade

Pups have enjoyed the complete no complaints or any leftovers 😊

Brilliant service and dog loves it
Monday, 23 November 2020  |  Amy

Food is good quality and my German shepherd puppy adores it! Will definitely buy again.

Lambs ears add on
Monday, 23 November 2020  |  Leon

Very good stuff variety in size and colours my bull terrier loves them my other two not so much but BT is the fussy eater

Complete raw
Monday, 23 November 2020  |  Craig

The food is great and my dogs love, my on criticism is the the individual blocks arenít the same weight so therefore have to be weighed and as they come with no wrapping, they freeze together whilst in the freezer, so I have to chip at them to release one

Newbie to raw food because allergies
Monday, 23 November 2020  |  Dave

Never seen my dog eat it so quick she loves not stupid additives pure raw food. Cant fault it will continue to buy from you

My Super Fussy Dog couldn't be happier.
Sunday, 22 November 2020  |  Naomi

We changed to this food for the first time and I'm so pleased with it. My dog has the fussiest stomach and he took to this as though we'd not changed a thing. Delivery was quick, efficient and well packed.

Rib bones
Sunday, 22 November 2020  |  Rebecca

Fantastic the dogs love them, x

Ok but comes in a square
Saturday, 21 November 2020  |  Ruth

Convenient size and quick to defrost. Great that I can buy in bulk and it doesn't cost the earth. I use the heart as a component in a recipe to feed my dogs. My only criticism is that the heart comes in a square and isn't individual heart so has obviously been processed.

So far so good!
Saturday, 21 November 2020  |  Bee

Just moved over to raw on the recommendation of Southend Dog Training and my dog loves it!. Excellent communication from They Love It every step of the way, thanks!

Saturday, 21 November 2020  |  Dereck

My dog goes crazy for this food though she prefers it heated up.She has lost weight and all her skin issues are gone.Excellent customer service and will be ordering again

Great food
Saturday, 21 November 2020  |  Jodie

Great food dogs love it

Rabbit ears
Saturday, 21 November 2020  |  Martin

Our dog loves this. She was a bit hesitant at first, but on 2nd treat it was gone within 10 mins!

Tula loves this
Saturday, 21 November 2020  |  Martin

Our dog loves this

Great service
Saturday, 21 November 2020  |  Alan

Really good delivery times a first rate service.

Great tasty treat
Wednesday, 18 November 2020  |  Lisa

Great tasty treat - my dogs absolutely loved these Moo tubes !

One happy dog - He Loves It
Wednesday, 18 November 2020  |  Michelle

I am so glad I found your website. My GS had been loosing weight and stopped eating his dry food, he lost a fair bit of weight.
I've only been a customer for a couple of months but I can honestly say that within 4 days, he started to look heathier. His coat & eyes were so much brighter & his bounds of energy restored. Within the 1st 4 weeks he went back up to his ideal weight.
The service is fab, and I am going to try some other of your products soon. I always get what I've ordered really quickly and the price is really reasonable, thank you.

lamb tripe
Wednesday, 18 November 2020  |  Elizabeth

Purchased in had broken and bought on my mobile.....dodgy eyesight and thought that I was buying green minced beef tripe.....perfectly good product but dogs do not like it as much as beef tripe!!!

Chicken Breast Fillet Chunks
Tuesday, 17 November 2020  |  Shirley

My staffie, who can be a fussy eater, loves these. I mix with some rice and a few veg - carrot/swede etc.

Fussy Eater
Tuesday, 17 November 2020  |  Sadie

Just starting out with TheyLoveIt. I have a very fussy Golden Retriever thats flitted between raw and dry but ultimately I want to raw feed. After changing the feed routine technics and implementing this food we have seen an improvement. Its great quality and the delivery as prompt. Will be a repeat purchase.

Best Iíve tried
Monday, 16 November 2020  |  Rob

Dog is very keen on this stuff, noticeably more so than the two previous sources Iíve used
Also, as it comes sawn into blocks itís easy to defrost in a Tupperware without having to open individual packs. Just lift one out, keep them in large plastic bag in freezer. The other stuff Iíve had was very wet when defrosted. This isnít which makes it easier to handle and less messy. I suspect water being added for weight to the other ones Iíve had.
So me and the pup are very happy with this source. I got the beef tripe so this review is for that although I imagine their lamb tripe is the same deal
10/10 can recommend

Quick and easy process!
Monday, 16 November 2020  |  Bethany

First time ordering from yourself, it all came really quick within 2 days of me ordering. The only thing why itís not 5 stars is that itís not weighed equally which is understandable but just adds a bit more work on my end to weigh each food block to get it all measured right. Will be ordering again, was quick and the overall quality of dog food is great.

Great value
Monday, 16 November 2020  |  Fabrizio

Excellent quality, great value at an unbeatable price!!!
Doggo says thanks!!!!

Monday, 16 November 2020  |  Vicky

Service is excellent
Dog loves the raw food
5 stars *****

Quality food
Saturday, 14 November 2020  |  Steven

Quality food and excellent service will 100% order again

Rabbit ears
Saturday, 14 November 2020  |  Jean

Great healthy treat for the dogs which they truly enjoy

Wednesday, 11 November 2020  |  S

Added onto our Paddywhack order as a little bonus for our Leonberger & GSD both of whom think they are fabulous, superb little treat for in between meals and far better for them than some of the things you can buy nowadays

Wednesday, 11 November 2020  |  S

Both our GSD & Leonberger were over the moon when this arrived, I read a review that said it was all small bits but decided to try it anyway... there definitely wasn't anything small about this stuff in fact I've cut most of the pieces in half, will definitely be buying this again, and you've got the option to add additional products with no extra delivery cost, (we had sprats this time) making it a bumper bargain box - happy pupsters 🐶 happy owners 😊

Lamb & Chicken complete.
Tuesday, 10 November 2020  |  Brett

The dogs absolutely love it.