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Attention Local Customers!


Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

If you wish to contact us outside of office hours please email us as emails are checked intermittently and we will attend to your email as soon as possible


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently


No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Saturday, 7 August 2021  |  theyloveit

It is often the case that your order doesn't come through to us but payment is showing as pending on your bank account. Find out why.....

Friday, 15 January 2021  |  theyloveit

We are regularly asked why the 100kgs, 80kgs and sometimes the 60kgs of chicken mince and bone are missing from our website at the moment.

The 100kgs and the 80kgs of chicken are our 'loss leaders', the delivery alone costs us £34 out of that £115 and we do the deal when we have an excess of chicken. Since the first lockdown in March when the restaurants closed the amount of chicken carcasses available to us started to dwindle because there was far less demand from the cutting plants and we have had to search far and wide for new suppliers. This has cost us far more than we have ever had to pay before. Therefore we have had to limit it to 20kg, 40kg and 60kg amounts on which we make a small amount of profit. We cannot sell products that we make no profit at all on and the 80kgs and 100kgs were those products.

When you think that we were doing 100kgs of chicken delivered to your door for just £1.15 per kg including the delivery, it was ridiculously cheap and it's something that we simply cannot offer whilst the economy is in the state it's in. The UK has been flooded with cheap chicken fillets from the EU as they cannot get rid of them and the suppliers have been buying these to sell onto the restaurants for takeaways rather than filleting the chickens themselves as it's much more cost effective for them and you can't blame them.

You will find that our 60kgs is still extremely good value for money, but many have got so used to our cheap prices that it may seem expensive until you compare it to other suppliers.

I hope that explains the situation

3 CommentsFriday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
9 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

All of our products are suitable for Working Dogs

Latest Reviews
Amazing whole mackerel
Tuesday, 21 September 2021  |  Fiona

Good to get the whole fish supplied with minimal packaging and no waste. Not so sure about all the eyeballs though!

Best Tripe Ever Bought
Tuesday, 21 September 2021  |  Fiona

Iíve been buying tripe for 13 years. I thought Iíd try this out. Delighted I did - my dogs love it! This is the best tripe Iíve ever bought! Excellent packaging kept it frozen. Will buy lots more

Tuesday, 21 September 2021  |  L

Recently switched to the "complete" as I used to feed the bone in chicken but as I feed on the 80/10/10 principle it takes the arithmetic out of the equation. Much easier if it's a complete all in one. Happy me, happy dogs.

Turkey mince complete
Tuesday, 21 September 2021  |  Terry

Quick delivery quality product my red setters absolutely love it😁👍

The Best There is.
Monday, 20 September 2021  |  Carlos

Ever since I have found theyloveit and itís products , I have stopped feeding my Akitaís on the foods from shops such the likes of dog biscuits and other products. My dogs simply love the row green beef tripe, mince beef and chicken, gizzards, rabbit ears and the beef and garlic sausages. May I also had that the delivery service provided by the company is second to none just like the products. I do recommend all the dog keepers out there to give it a try and you will see the difference on your dogs health behaviour and happiness. Absolutely out of this world.

Dog loves these
Monday, 20 September 2021  |  Lisa

When received my first delivery of these, I wasnít sure. I thought they looked yucky but my god my boy loves them, they are by far his favourite. Iím so glad I found them.

excellent dog treat
Monday, 20 September 2021  |  Stewart

Our dog loves these - we have replaced other traditional treats with these because they are better for her.

lovely stuff
Monday, 20 September 2021  |  Stewart

We have recently put our dog onto a raw food diet as she has had both cruciate ligaments repaired and we want to make sure that the food she has is the most nutritious for her. She loves this food - her coat gleams and she woofs it down. It seems to be very good quality. No issues at all. Mmmmmm nice!

Chicken mince with added offal
Monday, 20 September 2021  |  Meg

Really pleased with this, one of the dogs has has an issue with Struvite crystals in her urine so believe this will help a lot.

Minced Pure Green Beef Tripe 20kgs (44lb) Working Dog my dog's dodgy.
Monday, 20 September 2021  |  Deborah

Love the fact that there's no individual plastic wrapping to add to the land fills. Sorted my dog's on and off diarrhoea almost instantly. I mix it with minced chicken and bones,also bought from They Love It. Kept informed of the order's progress and delivery. Thank you

Turkey mince
Sunday, 19 September 2021  |  Jennifer

Exactly the single protein food I have been looking for. Both my dogs absolutely love it and are so much healthier and happier. Easy to order , fast delivery and less packaging .

Sunday, 19 September 2021  |  Tania

I have two dogs, one of which is very fussy, however, they both demolished this food! They have enjoyed every meal we give them from they love it. Excellent quality and price!

Wagging tail
Saturday, 18 September 2021  |  Lydia

Excellent service and quality product. My dog's wagging her way of saying she gives the tripe a great review.

green minced beef tripe
Saturday, 18 September 2021  |  Delia

excellent product. My 3 are tucking into their dinners with gusto. I`ll defiantly order more when they`ve finished this lot.

Saturday, 18 September 2021  |  Stephen

First time my dog has tried this product and she loves it.

My gsds love them
Saturday, 18 September 2021  |  Michelle

They wolfed them down, to be fair "they love it " is always the best quality dogs raw about, you might find cheaper, but I can garentee it won't be as good. Trust me I've used so many companies, nothing comes close.

Beef & Chicken complete
Wednesday, 15 September 2021  |  Nicola

Fabulous service. Received emails advising me when products had come into stock so that I could order for collection. The Staff are knowledgeable of the products and offer advice if needed. Our boy looks so much healthier and has more energy since we started him on raw food 6 months ago. The meat is such good quality and it's reasonably priced too. He will sit and let us know when it's time for his food and he never leaves a morsel (unlike when he was being fed canned/kibble). They love it, he loves it!

Lamb & Chicken complete
Wednesday, 15 September 2021  |  Nicola

Our boy looks so much healthier and has more energy since we started him on raw food 6 months ago. The meat is such good quality and it's reasonably priced too. He will sit and let us know when it's time for his food and he never leaves a morsel (unlike when he was being fed canned/kibble). They love it, he loves it!

Perfect service!
Wednesday, 15 September 2021  |  Lindsay

Staff are always friendly and helpful x

Minced chicken and bone
Tuesday, 14 September 2021  |  Danny

Very pleased with this product my two pups had diarrhea two days of this product no moor diarrhea so so pleased will definitely be ordering again

Puppy loves these
Tuesday, 14 September 2021  |  Kelly

I bought these for puppy to try as I have only just started using TheyLoveIt. She loves them and take her a little longer to eat than her other items she can have for her age/weight. I am really pleased with the delivery options, time frames and being kept informed of the status of your order. Highly recommend using this company.

2nd order. Great service, great delivery, great product.
Tuesday, 14 September 2021  |  Jane

2nd order. Great service, great delivery, great product.
Will definitely be ordering again.

They love it indeed
Monday, 13 September 2021  |  Emily

Normally stick to chicken and tripe for my dogs, we tried something different. They loved the lamb. Really like the small blocks to. Much easier to handle. Will be back for more

Monday, 13 September 2021  |  Neville

I decided to try this as Iím always feeding my two children and they absolutely love it.

chicken chunks
Monday, 13 September 2021  |  Lisa

dogs love these especially my jack Russell as the chunks not too big

Sunday, 12 September 2021  |  David

My dogs love your meats and eat it so fast n want more after. The delivery of your meats is really good also. I will continue using they love it for these reasons...

Great price
Sunday, 12 September 2021  |  Caroline

First time ordering with this company, the website is easy to get around, and a very good choice too.
Great customer service and I received notifications via text and email informing me when my delivery was on its way.

Under weight
Saturday, 11 September 2021  |  Ashley

I have been a loyal customer ordering twice a month. My last order came extremely light with over half of the order missing. I contacted customer service to be told nothing can be done because I did not contact fast enough I was also told that
My delivery was 2 weeks ago when it was only 1 week ago. Good food but unfortunately terrible customer service meaning I wonít be ordering from them again. Such a shame that this company doesnít value their customers.

Pure green beef tripe
Saturday, 11 September 2021  |  Katie

Amazing raw food. My dogs absolutely love this green beef tripe eat it all within seconds

Thursday, 9 September 2021  |  Martin

This is a mainstay in my GWPís feed along with additives that I put in and Iíve been using it fir years.

Thursday, 9 September 2021  |  Martin

I have used they love itís produce over a number of years and it really is top class dog feed.

Ground dry lamb
Thursday, 9 September 2021  |  Rachel

My Penny just loves this over everything you do I do mix it with the lamb complete as there is offal etc in that so she gets a well balanced food Delivery is great aswell cannot fault this company sell out of the dry ground lamb really quick so I'm always on the notification list to let me know when its back in stock Thank You

Excellent product
Monday, 6 September 2021  |  Karen

Recently bought these for the first time. Good quality special treats adored by my dog. My fox beagle transforms into an obedient angel as soon as he gets the scent of one!

Good stuff
Monday, 6 September 2021  |  Julie

Always great products from Theyloveit who were recommended to me well before I got my puppy in 2020 by a well known dog show judge who uses them herself

Paddy wack!!!!
Monday, 6 September 2021  |  Linda

She couldn't get enough of it.

Beef & chicken mix
Monday, 6 September 2021  |  Meg

Very pleased so are my dogs, service just great.

Monday, 6 September 2021  |  Christine

My boy loves it. I have dogs that can suffer skin allergies brought about via beef and chicken. So to have the Turkey is great. Good food = empty bowls

Happy chappy
Monday, 6 September 2021  |  Jo

After having lots of issues with sensitivities with my Great Dane, I decided to do raw to figure out what was affecting him. What I didn't realise is how much money it would cost. The first few places I looked at it was going to cost me around £400 a month to feed my 18 month old....which is about the same as I spend on my family of 4!

They love it has provided a solution that is much more affordable, seems like good quality is fast and free.

Reggie is SUPER excited for every mealtime now (never was before) and some of his issues are going already.

Highly recommended.

Mini Mackerel
Monday, 6 September 2021  |  James

Great as a add in to the meal dogs love it

Love it
Sunday, 5 September 2021  |  Diane

After using other frozen pet food , this product is the best , No smell = No flys , No dirty plastic wrappers which are a pain in the heat to dispose off .
Love this no fuss no waste no waste , delivery to your door , I love it too !!

They love it
Sunday, 5 September 2021  |  Lindsey

We have waiting weeks for the lamb to come back and due to allergies we had to use a different brand which was ok but the dogs love the lamb mince and the price and quality can not be matched by anyone else.

Sunday, 5 September 2021  |  Julie

Always consistently good quality and great service. thanks

My fussy dog loves this!
Tuesday, 31 August 2021  |  Emma

My dog is fussy and I wasn't convinced she would like this but I figured I would give it a try. She absolutely loves it! She eats it immediately rather than wandering off and leaving it; I am really surprised but very pleased.

Could not be happier!
Tuesday, 31 August 2021  |  Phoebe

My dog is one of the fussiest eaters out there but he absolutely loves this food. Itís great seeing him excited for meal time again.
Would 100% recommend. Brilliant food at a brilliant price.

Another amazing product.
Tuesday, 31 August 2021  |  Carlos

This product supposed to be very healthy for our dogs . I believe it is so do my beautiful Akitaís I will definitely will be ordering it again and again because my dogs adore it. Again 5 star all day long.

Another excellent product.
Tuesday, 31 August 2021  |  Carlos

I canít think of better words to describe the products and the company ( theyloveit ) then by saying that they are second to none. Ever since I found out this amazing company and its products it changed everything about my Akitaís dogs. Every single product is very, very good. The customer care from the time you place the order up to the time it lands on your door step is amazingly good excellent. I would like to point out to all dog keepers out there you must give this company a try with its products. Simply the very best.

Again excellent product, excellent service
Tuesday, 31 August 2021  |  Carlos

The chicken beef mixed is another excellent product that my Akitaís love it although they prefer the beef green tripe however it is very good and my Akitaís dogs absolutely love it. Five stars all day long for products and the service advice and delivery. Everything all way round is extremely good.

Training Treats
Tuesday, 31 August 2021  |  Susan

Excellent and apparently very tasty treats, very small so no risk of weight gain for greedy dogs.

Cat mince
Tuesday, 31 August 2021  |  Sindy

My cats love this .... gone in seconds

Excellent product excellent service
Sunday, 29 August 2021  |  Carlos

I am absolutely satisfied with the products that I have purchased and my Akitaís are extremely happy with the raw Greenberg tripe and the beef and chicken. They love it tremendously. And the service is absolutely spot on. The delivery arrive on both purchases right on time. My rates to the company and itís products is 5 star. I definitely recommend itís products and the company to all the dog keepers out there