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YES, we are open and we will stay open as long as staff are well and as long as we have stock available


The shop will be CLOSED ON SATURDAYS until further notice whilst the COVID-19 rules are in place

Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time.

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

New Block Content

Recent Blog Posts
8 CommentsFriday, 27 March 2020  |  theyloveit

Price Increases

1 CommentFriday, 27 March 2020  |  theyloveit

Due to the current crisis, the shop will now be closed on SATURDAYs until further notice

3 CommentsFriday, 27 March 2020  |  theyloveit

60kgs, 80kgs and 100kgs of Chicken Mince and bone suspended

Saturday, 7 July 2018  |  theyloveit
Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
1 CommentThursday, 15 February 2018  |  theyloveit
1 CommentSunday, 21 January 2018  |  theyloveit
6 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

All of our products are suitable for Working Dogs

Latest Reviews
Great treat
Wednesday, 27 May 2020  |  Michelle

Greyhound loved it

Great quality
Wednesday, 27 May 2020  |  Michelle

My greyhound loves this food. Always an empty bowl

Spot on service
Wednesday, 27 May 2020  |  Helen

Reliable quality product for those bone free days.
Helps balance diet confidently and safely

Them bones them bones them lamb bones
Tuesday, 26 May 2020  |  Michelle

You do need to separate these as they are all frozen together. I just wedge them apart with a fork and freeze 2 in a bag at a time.i give them to my dogs frozen, they have never had bad stomachs from eating these and they have healthy teeth and gums. You can buy a couple to try from the shop if you didn't want to buy 5kg. Great value and better than them rubbishy denta stix people buy. As im getting these out of the freezer im sure can hear my dogs singing ďthem bones them bones them lamb bonesĒ! Haha
I would also like to say the ladies in the shop are so helpful and friendly.

Monday, 25 May 2020  |  Patricia

Texas, a large Lab/retriever cross really loves this.

Super Service
Monday, 25 May 2020  |  Derek

Whilst awaiting delivery of my new freezer I was restricted in the quantity of food I could order . This was my first order of 20lbs and it arrived as promised, as always. Took some shifting but got it into my 75of freezer just. Super service super value.

Monday, 25 May 2020  |  Lynne

Excellent product with very easy ordering system and excellent delivery service and our dog does ĎLove ití! Thank you for this service.

dried spats
Sunday, 24 May 2020  |  Cynthia

Dogs love them, but they have to be sealed tightly, they are very pungent!!

dried chicken feet
Sunday, 24 May 2020  |  Cynthia

perfect treat for after walks and before they go to bed.

green beef tripe
Sunday, 24 May 2020  |  Cynthia

Dogs love it...I tend to mix it with the other beef n veg so they dont have an entire meal of it

First order for puppy
Sunday, 24 May 2020  |  Claire

It's our first order. Puppy hasn't arrived yet but the service has been great. On time, all packed and frozen. Great communication with delivery company.

Dogs love these!
Saturday, 23 May 2020  |  Angela

Ordered the as a little extra treat- all gone in a flash! The dogs love them.

Lamb and chicken
Saturday, 23 May 2020  |  Melissa

Great combination. I would recommend and defiantly order this again.

Saturday, 23 May 2020  |  Andrew

being able to order in smaller quantities is a great option and my GSD 'loves it'!

Big bill
Saturday, 23 May 2020  |  William

Good quality like the idea of no bags

Big Bones with lots of meat on them.
Saturday, 23 May 2020  |  Brian

Excellent Marrow bones my dog loves them. Arrived in perfect condition.

chicken Mince
Saturday, 23 May 2020  |  Stuart

dogs love it
really good for them
excellent service would recommend to any dog owner

Works for our pointer
Saturday, 23 May 2020  |  Nicola

Our boy has leishmania and is fed a raw low purine diet so this stuff is great! It's almost a very think kind of powder when defrosted so possibly not for big dogs who like chunks but ours loves it! We'd normally buy the 20kg box but decided to mix it up and buy both a smaller chicken and smaller lamb

Fab product
Wednesday, 20 May 2020  |  Fiona

We use the lamb and chicken complete for our young Pointer who being so active can drop weight easily. This lamb/chicken combo suits him really well and keeps the weight on his beautifully. His coat is gleaming and eyes are bright. Highly recommend

He loves it !
Wednesday, 20 May 2020  |  Julie

Great service, prompt delivery .
Chicken mince with bone perfect for my Greek hare hound ,
He woofs it down 😋 will continue to order this great quality product , thanks guys !

Chicken Hearts
Wednesday, 20 May 2020  |  Bev

Buster loves it. Mix it with either lamb ribs or chicken wings

Dog loves it
Tuesday, 19 May 2020  |  Keith

My dog, a GSD, loves this stuff and I like the size of the blocks as they are easy to store and defrost.

Marrow bones
Tuesday, 19 May 2020  |  Anne

Very impressed ,great bones and very speedy delivery

He loves it
Tuesday, 19 May 2020  |  Michael

My dog is a very fussy eater , but he absolutely loves chicken breast fillet and wont eat any other meat

Poorly prepared
Monday, 18 May 2020  |  Julia

Appear poorly prepared, rather mucky

Very expensive,
Monday, 18 May 2020  |  Julia

Extremely expensive compared to other suppliers

Good product
Monday, 18 May 2020  |  Julia

Good product, as expected

Dogs loved them
Monday, 18 May 2020  |  Kim

Bought as a change to dried chicken feet. Duck necks very crumbly but meant it took just as long to eat as they had to snuffle up the crumbs. Easy to break in half if sharing too. Leia & Bo found them very tasty

Pure Beef
Sunday, 17 May 2020  |  Katie

Excellent quality and brilliant price. Our dog loves it! Will be ordering more soon. The delivery service was fab and super quick.

Lamb and Chicken Complete
Sunday, 17 May 2020  |  Marilyn

Excellent! My dogs love it. Everything I have from you is top quality

Excellent Product
Saturday, 16 May 2020  |  Lisa

My great dane loves these. Good quality.

Saturday, 16 May 2020  |  Lynne

Lovely big, fresh hooves - keep the girls content for hours! Good value - great treat - thank you.

Gone in a flash
Saturday, 16 May 2020  |  Louise

"LOVE LOVE LOVE, YUM YUM YUM, GIMME MORE NOW" (Review by Louise's dogs, I didn't try them so cannot comment).

Saturday, 16 May 2020  |  Linzi

Iím very happy with the way these blocks arrive, no over packaging, very easy to grab a block from the freezer and put it straight in a bowl to defrost. No need for sizzors to open.

Minced Chicken small blocks
Tuesday, 12 May 2020  |  Sandra

I fined this chicken second to none having tried many brands . I would highly recommend this company , as service is also second to none

excellent product
Tuesday, 12 May 2020  |  Paula

I bought these as a variation from ducks necks. They are huge, I cut one in 2 for my 2 dogs for their meals. they crush through with big grins - definitely a winner

A, Brown
Tuesday, 12 May 2020  |  Angela

Have ordered this before and think the quality of the meat is good, it is mainly ox-cheek I think. My dogs love it.

A, Brown
Tuesday, 12 May 2020  |  Angela

Found this held a lot of water when defrosted. It's ok, thought I would try it as a change for the dogs and they ate it no problem. Quite oily and strong smelling.

A, Brown
Tuesday, 12 May 2020  |  Angela

Have ordered this before and have found it good quality, not too fatty as some minced meats are. Good value for money and my dogs love it,

They really do 'Love It'
Sunday, 10 May 2020  |  Judith

First rate product, easy to order and always shipped in good condition. Thanks and keep up the good work guys!

Minced chicken with bone 10 x 1KG
Sunday, 10 May 2020  |  Clare

Very competitive prices and easy collection. Staff helpful and friendly and dogs love it!

Green trip
Sunday, 10 May 2020  |  Jason

Fantastic green tripe my dogs thrive on it. will be trying the fish very soon .

Great product and quality
Saturday, 9 May 2020  |  Rahul

What a fantastic product. First time ordering - stuffed with the chicken mince and put in the freezer. What I thought would last our lab for half an hour was polished off in 15mins. Definitely 5 stars and thumbs up from our golden lab

Pure Lamb
Saturday, 9 May 2020  |  Melissa

my dogs love this and your other meat. Would certainly recommend you. Have used you for 5 years and hope for many more years to come. Keep up the good work..

Stinks but he loves them!
Saturday, 9 May 2020  |  Tracie

My dog was very happy being offered one of these as a snack. I have to hold my nose opening the bag but as soon as itís out if the bag you canít smell them anymore.
He scoffed it.

They love it!
Saturday, 9 May 2020  |  Tracie

My dog and cats have tucked right in. Great service as always with communication from the point of ordering to delivery.

Good stuff
Saturday, 9 May 2020  |  James

The dogs love it! They wallop it down so quickly and chase their bowls around the kitchen, licking them clean.
Delivery was quick too.

Dogs love it!
Saturday, 9 May 2020  |  Stephanie

My 2 gsds absolutely love this green tripe, best price Iíve found & really good quality. Itís very smelly but itís not in the bowl long enough to be a problem 👍🏻 excellent service & fantastic delivery .

Quality maintained
Saturday, 9 May 2020  |  Julie

Still a good product readily eaten by our Great Dane. Ordered 80kgs instead of usual 100kgs due to price increase - hope this isn't permanent but grateful for continuity of supply. One less problem in difficult times, thank you.

Saturday, 9 May 2020  |  Brigitte

Absolutely delighted to find such fab bones and so easy to order , with great delivery. Thank you