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Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



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Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time.

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

New Block Content

Recent Blog Posts
1 CommentTuesday, 17 September 2019  |  theyloveit
Saturday, 7 July 2018  |  theyloveit
Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
4 CommentsThursday, 15 February 2018  |  theyloveit
1 CommentThursday, 15 February 2018  |  theyloveit
1 CommentSunday, 21 January 2018  |  theyloveit
6 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

5 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Certainly ordering again
Monday, 24 February 2020  |  Julia

Being an advocate of DIY, I only bought this as we're due to go on holiday and my daughter, who's looking after Blossom, wouldn't be bothered. However, the convenience, quality, service and price have convinced us to continue with these products. Thanks.

Sunday, 23 February 2020  |  James

... If your a hungry pooch.

Look horrible....
Sunday, 23 February 2020  |  James

.... Fill the kitchen with sounds of crunching!

Watch them dribble....
Sunday, 23 February 2020  |  James

And then scoff it down. Great foodstuff to condition the gut to bring a dog to raw feed. Just used it to start our new puppy on raw. Simple way to include veggy content.

Excellent !!!
Sunday, 23 February 2020  |  Avril

Excellent service, excellent product, excellent price - every time I order I am never disappointed - Thank you 😊

Quality product, no waste
Sunday, 23 February 2020  |  Dorothy

7 month old pup loves it. Clean bowl every time. Service is great. Thanks.

Excellent as always
Saturday, 22 February 2020  |  Robert

Excellent service and product, Iíve one very happy dog!

As whats said on the tin!
Saturday, 22 February 2020  |  Jon

The delivery routine they have is remarkable really, very reliable and included in the cost which i feel is rare.
Packaging is great too, i work long days.... package left as instructed and still frozen when im home. The meat, well my golden doodle loves it!!! Nuff said

Saturday, 22 February 2020  |  Sue

Brilliant delivery on time. Dogs are loving it. Is there any way of recycling the polystyrene boxes as it seems a lot to go to landfill. This lot went to the tip but would be helpful for next time

Saturday, 22 February 2020  |  L

Great product & my dog loves it, but it would be even better if it can as 5kg rather than just 10kgs or more. Iím transitioning my dog using this & it's taking up a lot of freezer space. Weíll get through it though as itís going down a treat! Need a gas mask though!

Buffalo ears
Saturday, 22 February 2020  |  Elaine

Kept my dog interested for a good few hours . Quality product

Chicken and Lamb Complete
Tuesday, 18 February 2020  |  Alan

Tried this as another way of adding different proteins to my dog's diet (Lamb) and they loved it (no pun intended). Have ordered it again

Frozen Whole Sardine
Tuesday, 18 February 2020  |  Deborah

My great dane loves these straight out of the freezer. She's a really fussy eater so it's great to see her enjoy them!

Monday, 17 February 2020  |  L

Brilliant product & great service. It was delivered on time & my lot love it! Itís such a bonus not having to pay for costly delivery. I also like the reduced packaging (sort of!). Iím already eagerly awaiting my next order.

My dog loves them
Monday, 17 February 2020  |  Rachel

My dog absolutely loves these !!!

Beef & Chicken Mix
Sunday, 16 February 2020  |  Susan

The Absoloutly Love It ❤️

Quality product.
Saturday, 15 February 2020  |  Susan

My pointer is a picky eater. I gave him this rabbit mince as a different protein and he licked the bowl clean, so it gets the thumbs up from us.

I highly recommend these products
Saturday, 15 February 2020  |  Barry

All my three dogs loved this. Even the ultra fussy one, initially the wrong order was delivered but this was resolved swiftly and efficiently. I gave my original order to my dog minder. Her dogs loved it and she is now going to place an order. I highly recommend these products.

minced chicken + veg
Saturday, 15 February 2020  |  Babs

have been with you since you began , all of my orders have been of the highest quality , clean plates every time !

Pure Beef 20kgs (44lb) working dog
Saturday, 15 February 2020  |  Claire

Dog loves this pure beef gets all excited now on this food been on raw food now for just over 2 months now would never feed her anything else now

She loves it!
Monday, 10 February 2020  |  Merryl

Recently rehomed a deerhound who is fed on this product. Never fed raw before but she loves it.

Great value for money
Monday, 10 February 2020  |  Liza

Easy to use speedy service

Chicken with veg
Sunday, 9 February 2020  |  Linda

I was buying just the chicken mince and adding kibble, I now buy mince with veg added and itís the perfect portion for a meal for my gsd, making life even easier. What would be good is if there was a way of sending back the packaging for re use. ( some other frozen food delivery companies do this)

Theyloveit mince chicken with
Saturday, 8 February 2020  |  Michelle

Brilliant. Good quality meat my animals tuck into

Theyloveit working mince chicken with offall
Saturday, 8 February 2020  |  Michelle

Absolutely love it! Nice amount of meat and offal in this product, obviously not just scrag ends 😁

Quality product and service
Saturday, 8 February 2020  |  Andrew

Ordered and delivered as promised plus a good quality

They really do
Saturday, 8 February 2020  |  Lindsay

The tripe is the first thing they eat from their bowls. They really do love it !!

Perfect treat.
Tuesday, 4 February 2020  |  Brian

Dogs queue up for these when we mention 'fish' !!!

Great service.
Tuesday, 4 February 2020  |  Brian

Fast and efficient service,plus the dogs love it!!!

Boneless turkey
Tuesday, 4 February 2020  |  Tracey

the chicken and vegetable looks lovely and fresh and he couldnít get enough, the turkey he wasnít so keen on but think thatís because it didnít have the veg or bone.
But no problems with the quality or quantity for the price,I will certainly be ordering again,he even looks happier now he doesnít have tinned food anymore 😊😊😊

Minced chicken
Tuesday, 4 February 2020  |  Christine

First time order very good service also dogs licking bowls clean definitely will be using you again

Monday, 3 February 2020  |  Micheala

I feed my 3 spaniels raw, having tried many brands previously, my dogís absolutely love it. Itís excellent value for money, and the fact it comes with minimal packaging is fantastic! The food is good quality and easy to split what I need for any one meal. Iíd thoroughly recommend ďthey love itĒ.

All good so far
Monday, 3 February 2020  |  Anna

Just had first order ... really pleased with speedy service and my dogs are eating and enjoying their food ... I really like the ingredients .

Turkey necks
Monday, 3 February 2020  |  Steven

We use the Turkey necks as treats in addition to their main meal. Healthier than processed packs of treats from a pet shop and cheaper!!!

Chicken breast fillet chunks
Monday, 3 February 2020  |  Steven

Our dogs go wild for these chunks. One of our dogs has a tendency to put on weight and these chunks are ideal for her because of the low fat content. The chunks are easy to weigh out for her allowance and she cant wait for us to put her bowl down !!! The service from this firm is excellent by keeping you informed of delivery dates and time.

Excellent quality
Sunday, 2 February 2020  |  Jean

My dogs love these. They are good quality great that they are packed in bundles and bagged separately- makes life so much easier.

My German Shepherd loves this!
Saturday, 1 February 2020  |  Chris

I order the chicken, beef chunks and green beef tripe and out of them all he goes crazy for the tripe!

Chicken mince
Saturday, 1 February 2020  |  Nicola

My dog loves this! First time purchasing from you and brilliant service thank you

Minced Turkey
Saturday, 1 February 2020  |  Rebecca

Tried my dogs with minced turkey for a change, it went down a treat. Great quality like all the other products Iíve had from here.

My Dog loves them
Monday, 27 January 2020  |  Naila

My boy loves these! They come in manageable chunks so no guessing!

Great Service
Monday, 27 January 2020  |  Naila

From the time you place the order to the delivery of the order each transaction has been executed very well. Great communication. My dog loves his turkey necks!!

Marrow bone
Monday, 27 January 2020  |  Stephen

Our pyranean and bernese mountain dogs loved these, kept them busy for hours, much better than the cooked bones as these are too greasy and splinter too easily, will definitely be buying more of the marrow bones.

Sunday, 26 January 2020  |  F


Great dog food
Saturday, 25 January 2020  |  Craig

Great dog food good value for the money service is great would use again

They all love it
Saturday, 25 January 2020  |  Sharon

Excellent food and fast delivery.

They all love it
Saturday, 25 January 2020  |  Sharon

Excellent food fast delivery

Saturday, 25 January 2020  |  Mark


Saturday, 25 January 2020  |  Mark

dogs love them

Treat and supplement to meal
Saturday, 25 January 2020  |  Rahul

Great product to use as a treat for our lab or in addition to the minced chicken with bone we purchased
He loves it

Great product and quality
Saturday, 25 January 2020  |  Rahul

Fantastic product with great quality to it. Our lab is definitely enjoying this on a daily basis
Order arrived very quickly having placed an order only on Sunday night
Food well packaged into 2 smaller poly boxes on opening the large cardboard box. All packaging in good condition on receipt of the delivery
Will order again when we run out