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Attention Local Customers!


Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

If you wish to contact us outside of office hours please email us as emails are checked intermittently and we will attend to your email as soon as possible


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently


No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Friday, 15 January 2021  |  theyloveit

We are regularly asked why the 100kgs, 80kgs and sometimes the 60kgs of chicken mince and bone are missing from our website at the moment.

The 100kgs and the 80kgs of chicken are our 'loss leaders', the delivery alone costs us £34 out of that £115 and we do the deal when we have an excess of chicken. Since the first lockdown in March when the restaurants closed the amount of chicken carcasses available to us started to dwindle because there was far less demand from the cutting plants and we have had to search far and wide for new suppliers. This has cost us far more than we have ever had to pay before. Therefore we have had to limit it to 20kg, 40kg and 60kg amounts on which we make a small amount of profit. We cannot sell products that we make no profit at all on and the 80kgs and 100kgs were those products.

When you think that we were doing 100kgs of chicken delivered to your door for just £1.15 per kg including the delivery, it was ridiculously cheap and it's something that we simply cannot offer whilst the economy is in the state it's in. The UK has been flooded with cheap chicken fillets from the EU as they cannot get rid of them and the suppliers have been buying these to sell onto the restaurants for takeaways rather than filleting the chickens themselves as it's much more cost effective for them and you can't blame them.

You will find that our 60kgs is still extremely good value for money, but many have got so used to our cheap prices that it may seem expensive until you compare it to other suppliers.

I hope that explains the situation

1 CommentFriday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Beef& chicken mix complete
Sunday, 13 June 2021  |  Roy

Excellent value for money. My Labrador puppy has gone from strength to strength. Highly recommended

Beef bones
Sunday, 13 June 2021  |  Denise

Great product and excellent value for money. Ted's just loves them

Duck Breast
Sunday, 13 June 2021  |  Caren

Digs absolutely loved them, made a nice change, definitely no leftovers

Chicken Hearts
Sunday, 13 June 2021  |  Caren

Dogs could not eat them quick enough

Had to flash fry
Saturday, 12 June 2021  |  Christine

Greyhound normally eats all his raw food but not very keen on fine mince. Nobody's fault, he just prefers something more chunky. Problem solved - all raw morning feed with flash fry lamb & chicken for evening feed. Went down a treat.

Pluck a duck!
Saturday, 12 June 2021  |  Christine

Lovely chunks of breast meat with skin and fat, perfect size for a treat. Very reasonable price for duck too. Greyhound says fank u very much.

Can't beef about this!
Saturday, 12 June 2021  |  Christine

First time purchase from They Love It and highly delighted with this fabulous muscle meat - juicy, chewy and satisfying. Comes in easy to freeze chunks so no having to part defrost and cut up. My greyhound gives it the hound equivalent of high five!

Minced chicken with bone
Thursday, 10 June 2021  |  Julie

My dog is loving this. Ordering was really easy and arrived well packaged and quickly. Thanks.

Dogs love it
Wednesday, 9 June 2021  |  Julia

My dogs really love this product the older ones I give as the chunks and for my 2 puppies I find the smaller pieces, there are some, to give to them.

Great raw food
Tuesday, 8 June 2021  |  Paula

Really good raw meat.. my dog loves it.
I would say, the frozen blocks could do with ice packs as well as being in the polystyrene box.. part of my order arrived the day after in the afternoon, so had been in the delivery van in hot temperatures.. the meat had defrosted! Other than that great food and speedy delivery.

Tuesday, 8 June 2021  |  Anna

Brilliant meat, really quick FREE delivery, overall super happy.

Dog treats
Tuesday, 8 June 2021  |  Andrew

My dog has responded well to these, grabbing his attention. Recommended

Great product!
Tuesday, 8 June 2021  |  Jane

My dog loves the turkey complete! It has been out of stock on previous orders so was pleased to try this. Will definitely be ordering again.

Mince salmon
Tuesday, 8 June 2021  |  Don

Thought I would let my mastiff try out the Salmon, she loved it, mastiffs donít usually run for food, but she definitely trotted towards her bowl, a big yes from me,

Outstanding Service
Tuesday, 8 June 2021  |  Mark

To be honest I don't think that you could improve on any part of the service, or quality of the product.
Thank you!

Highly recommended
Tuesday, 8 June 2021  |  Shaun

We bought these based on other peopleís reviews, thought we will give them ago. Our Dalmatian goes bonkers for one of these, great for getting his attention and calming him down. Really good and highly recommended. As normal first rate service.

Chicken hearts
Sunday, 6 June 2021  |  Doreen

Prompt delivery just started to thaw but not badly

Really nice boneless meat
Sunday, 6 June 2021  |  Margaret

Impressed with the quality of this meat and the dog seems to love it. Slight issue with defrosting but supplier was quick to answer and resolve my worries. Great company. Will certainly keep buying from them.

Lamb and chicken
Thursday, 3 June 2021  |  Jacqueline

Dog seems to love it

good tripe
Tuesday, 1 June 2021  |  Richard

good tripe how it should be,
not the mushy water laden stuff others supply

Heís happy Iím happy
Tuesday, 1 June 2021  |  Vniece

Iím happy thereís a affordable place where you can get top of the range raw dog food and I canít complain about the sizes of the meats as-well good value for money!

My dog does love it
Tuesday, 1 June 2021  |  Helen

Been feeding 3 year Reggie various completes from this company for nearly 2 years , absolutely loves it.
Easy ordering, quick delivery and simple no fuss packaging/ no wasteful plastic tubs if wrapping, definitely recommend

Beef & Chicken Mince
Saturday, 29 May 2021  |  Susan

Excellent product and really efficient service. Dogs love it.

Raw dog food
Saturday, 29 May 2021  |  Eugenia

Great value.

Raw dog food
Saturday, 29 May 2021  |  Eugenia

My dog won't chew on bones, but she absolutely loves these.

Frozen Chicken wings
Saturday, 29 May 2021  |  Hanley

You are informed every step of the order process and it arrived on the day and the time they stated very pleased with the quality of the chicken wings and good value for the price

Our dog loves it
Saturday, 29 May 2021  |  Kilvert

Our five month old Spinone has enjoyed this green beef tripe since he was eight weeks old. Heís doing very well and still really enjoys it.

Raw minced chicken.
Saturday, 29 May 2021  |  Dawn

Value for money filled my chest freezer dogs love it will definitely order again very happy quality raw meat 🙂.

Great food
Tuesday, 25 May 2021  |  Andrew

Have been buying from TheyLoveIt for a number of years and my dogs love it! Just switched from minced chicken to the minced beef and have to say the quality appears excellent and again the dogs love it, always prompt delivery and excellent service!

Turkey Mince with added Offal
Tuesday, 25 May 2021  |  Cynthia

Dogs absolutly loved it...could not get enough

Convenient size
Monday, 24 May 2021  |  Keith

Good sized blocks which do not take too long to thaw.
Coupled with great (& free) delivery, makes a superb buy.
Highly recommended!

Excellent product
Monday, 24 May 2021  |  Margaret

My fussy eater pup loves this minced chicken and its so great to find a boneless meat that I don't have to worry about. Brilliant to have it in small blocks too so that I am only defrosting a small amount that stays fresh. Fast delivery, good website and excellent service. Fantastic, thank you!

Ghost approved
Sunday, 23 May 2021  |  Debbie

Ghost loves these I think I need to get a big order as they seem to be his new favourite

A great product
Sunday, 23 May 2021  |  Michael

Saves me having to cook extra vegetables so Iím delighted this product is now available.

Sunday, 23 May 2021  |  Pauline

Great food and the puppies love it

He loves it!
Sunday, 23 May 2021  |  Christine

My boy doesn't 'eat' his food, he 'inhales' it. Proof that he enjoys what passes across his tongue!

He loves it!
Sunday, 23 May 2021  |  Christine

My boy loves this food. I like that the bone content is small enough to not pose a problem when he 'inhales' his food!

Consistently excellent
Sunday, 23 May 2021  |  Rod

Our 4month old Dobermann puppy loves all the products we have purchased so far! Quality and delivery of products is first class and prices are really good. Excellent customer service too.

Great product
Sunday, 23 May 2021  |  Sarah

Great product. Boys love it can see the quality an they like the texture. Will definitely be buying more

Fine Rabbit Mince
Sunday, 23 May 2021  |  Irene

Product looked good, arrived promptly, dog luved it,( but he is a Labrador). I Will but it again.

Salmon mince
Sunday, 23 May 2021  |  Marilyn

I always feed some oily fish to my dogs and was delighted to find the salmon among your products. A really excellent fish

Charlie & Lola likeit!
Wednesday, 19 May 2021  |  Ben

Not as bigger hit as beef but well consumed!

Excellent value for money
Wednesday, 19 May 2021  |  Simon

My usually fussy lurcher was straight in about these and seems to love them

Easy and delicious
Tuesday, 18 May 2021  |  Katie

I was super impressed with the delivery of this food. We were out at the time and I was worried as it was quite a warm day but the sensible packaging (and not over the top) meant it was still frozen when we got home. George absolutely loves it! He goes bonkers every time he sees us getting out a fresh block and devours it in seconds. He is coat is shinier, his poos and smaller and he seems happier. Itís a win, win!

My dogs favourite food!
Monday, 17 May 2021  |  Jacqueline

My dogs both love the beef and chicken, great service and very fast delivery!

Great quality
Monday, 17 May 2021  |  Barbara

Lovely meaty rib bones, my dog loved them

Dogs love it
Sunday, 16 May 2021  |  Mandy

I ordered this by accident as usually have it with bone, however my dogs are loving it.

customer service
Sunday, 16 May 2021  |  Karen

very easy site to navigate and find exactly what you want and first class service with delivery. This is my first time and I will definitely be using again!

Excellent food for working Pointer
Sunday, 16 May 2021  |  Ian

We've been using They Love It since it was recommended to us when our GSP was 9 weeks old, always great service, the meat is great quality, works well for our pointer. The packaging keeps the food cool and these smaller blocks are perfect for our 30kg nearly 2 year old GSP bitch.

Dog knackered yipee
Sunday, 16 May 2021  |  Christine

My dog chewed for hours and hours and then he had to go to sleep afterwards yippee job done