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YES, we are open and we will stay open as long as staff are well and as long as we have stock available


The shop will be CLOSED ON SATURDAYS until further notice whilst the COVID-19 rules are in place

Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time.

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

New Block Content

Recent Blog Posts
10 CommentsFriday, 27 March 2020  |  theyloveit

Price Increases

1 CommentFriday, 27 March 2020  |  theyloveit

Due to the current crisis, the shop will now be closed on SATURDAYs until further notice

3 CommentsFriday, 27 March 2020  |  theyloveit

60kgs, 80kgs and 100kgs of Chicken Mince and bone suspended

Saturday, 7 July 2018  |  theyloveit
Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
1 CommentThursday, 15 February 2018  |  theyloveit
1 CommentSunday, 21 January 2018  |  theyloveit
6 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

All of our products are suitable for Working Dogs

Latest Reviews
Great for a protein change!
Tuesday, 7 July 2020  |  Evelyne

Low fat boneless Duck mince is great for a dog that needs a lower fat protein.
Feed alone or add to other minces.

Rabbit Ears
Tuesday, 7 July 2020  |  T

1st time ordering these my dogs loved them

Tuesday, 7 July 2020  |  Jacqui

Huge bag of bones, ideal to have in freezer for my 3 boys. Just right for one sitting too, so we donít have to find big manky lumps of bone everywhere!

Chicken carcasses
Tuesday, 7 July 2020  |  Tina

Delivered very quickly, the following day - and that was to Scotland. Will definitely be using regularly!

Beef chunks
Tuesday, 7 July 2020  |  Steve

Delivery service is fast. My Great Dane absolutely loves the beef chunks, he even licks his bowl clean.

good service on chicken necks
Monday, 6 July 2020  |  John

as per normal good service / good product many thanks.

Love It!
Sunday, 5 July 2020  |  Teresa

My dog loves all the food from here, good price and local

chicken with bone mince
Sunday, 5 July 2020  |  Marianne

Very impressed with the information provided on the website, ideal size blocks and packaged well. Prompt delivery,
Very happy with my purchase and can highly recommend

I love it
Sunday, 5 July 2020  |  Denise

Great product excellent delivery service

Box of bones
Saturday, 4 July 2020  |  Keta

Excellent will definitely buy again

What's up Doc?
Saturday, 4 July 2020  |  James

Excellent product, my 2 dogs go wild for these dried rabbits ears.

Best company for raw
Saturday, 4 July 2020  |  Rachel

I really find your products amazing . There is no nasty smelly food like most raw food companies . Saves a lot of gagging in the morning . This boneless chicken is very good for my dog and puppy . Many thanks

A great staple in the dogs diet
Wednesday, 1 July 2020  |  Jo

My dogs loves her chicken and bone, she has it mixed with Tripe or /and Duck, and has never left any of it. She also has it stuffed in a kong (which she gets all excited about) The blocks are delivered frozen and are easy to pop into the freezer (they do stick to each other) unlike the Tripe, so I put a layer for greaseproof paper onto of the first layer and then put the next layer onto of that. Great service from this company, very helpful if you call them and super quick delivery. Cant fault them or the product.

My dog loves it!
Wednesday, 1 July 2020  |  Jo

Am new to feeding raw food and have to be careful what i feed as I have a Dalmatian. My dog loves this tripe and has it every day, moved with some other meat / meat and bone product. The ordering process was easy and when I called to ask how big the blocks were, the person I spoke to was very helpful. The food was deceived the next day, and I had an email advising of its dispatch, another that it would be delivered via DPD and then another with a delivery slot of an hour. Fabulous service!! could not have asked for more, will be using this as my regular supplier of raw food

Winner, 🏆winner chicken dinner
Wednesday, 1 July 2020  |  Derek

Up till now storage had been the issue that prevented me taking larger orders but the acquisition of a new freezer means I can order larger and cheaper quantities. Very pleased it all arrived at once and in easily managed boxes same high quality and service as always.

They DO love it!
Wednesday, 1 July 2020  |  Jennifer

Our doggos are absolutely ecstatic when the boxes arrive. They love the food, itís delivered promptly, very easy process and lots of optional add-ons. Really happy we found this company.

Loves them
Monday, 29 June 2020  |  Sara

My whippet pup loves these although I still feel revolted by them when I get them out of the freezer for her.

Excellent treat
Monday, 29 June 2020  |  Sara

I was advised by my whippet breeder to give our pup these frozen if she was over eating. I have been giving her them whilst it so hot to try and cool her a down a little and she really enjoys them.

They really do love it
Monday, 29 June 2020  |  Sara

My whippet pup was bought up on this and she really does love it. I was reluctant to try it, and spent a small fortune on other packeted dog food but she just would not eat it so I relented and bought this. Other than having to packet each chunk individually to fit in my freezer and consequently the room it takes up it is very economical and she genuinely loves it. I have cats and she never steels their food or begs for human food either.

Lovely fish
Monday, 29 June 2020  |  Beth

My dogs love their fish for breakfast every morning

Animals love them.
Sunday, 28 June 2020  |  Carolyn

Dogs and cats both love these fish. Very pleased with them.

Sunday, 28 June 2020  |  Kenneth

Absolutely loveís these great price great product

Chicken necks
Sunday, 28 June 2020  |  John

Dog is not fussed what she eats. They are quite quick to defrost. Useful if you forget to defrost. High protein content despite the high bone content. So good value for money. I use as part of multi meat meal.
They come small in bags, may still need to drop them a few times on the floor, other than that easy ish to separate.

Excellent bones, Dog has one request
Sunday, 28 June 2020  |  Paul

Hi - These bones are excellent, the dog very much appreciates them, however he can be a bit of a dumbass and loses them on occasion. Could definitely be improved with some form of GPS tracking.

Pure Beef 5KGs
Sunday, 28 June 2020  |  Cynthia

Dogs love it although they are not working dogs! They are exercised 5 day a week for at least 1 hour a day.
Service delivery is ALWAYS good and I have no complaints.

Beef tracea
Sunday, 28 June 2020  |  Kerry

Super huge moo tubes. My dogs loved them. Will purchase again.

minced chicken with bone
Sunday, 28 June 2020  |  Brenda

my 3 german shepherds love this meat. coats are gorgeous and they have bags of energy.

Green lamb tripe
Thursday, 25 June 2020  |  Kerry

My dogs love this tripe. Doesn't smell as much as the beef tripe either so a bonus for us . Will definitely be purchasing again.

Wednesday, 24 June 2020  |  Sheila

Very happy with the quality of the product

My dogs love it!
Wednesday, 24 June 2020  |  Marcella

Very good products and excellent service. The staffs are really helpful and accommodating. Highly recommended Marcella

Beef chunks
Tuesday, 23 June 2020  |  Ashling

Well my dogs LOVE this, but I donít 😩 Once itís defrosted, the chunks are still big, even for my 3 Rottweilers. I donít mind cutting them smaller but itís really hard work and a chore I could do with out! It truly is the ugliest meat Iíve ever seen🤣 The service from this company however, is AMAZING. Fast and professional in every way.

Duck necks
Tuesday, 23 June 2020  |  Kim

Great products and services always, will buy again

Excellent product
Tuesday, 23 June 2020  |  Sally

I have Rottweilers and 2 of them are show dogs and absolutely love this food, would throughly recommend.

Lamb tripe
Tuesday, 23 June 2020  |  Gary

Great product with no added water like some other companies.

Tuesday, 23 June 2020  |  Geoff

1st class service 5 ☆

Tuesday, 23 June 2020  |  Jacky

I have had many excellent products from the company which the dogs loved, unfortunately this one is not for me or the dogs, very powdery does not store or stack well And more importantly the dogs donít eat it. Maybe ok for a puppy food but not for adult dogs. Will not get this one again.

Great item
Tuesday, 23 June 2020  |  Graham

I thought Iíd try these fish and they are superb. I put a few in with each dog along with rabbit ears and chicken wings & necks. What a difference these fish make.

Monday, 22 June 2020  |  Kamini

My dogs love it , they wolf it down ,immediately , although the blocks are big for my freezer, would have benefited ,with smaller blocks and individually ,wrapped,mainly.

Minced Pure Green Beef Tripe
Monday, 22 June 2020  |  Lynn

Excellent service and great product delivered next day

Good product, price and delivery
Sunday, 21 June 2020  |  Nick

Good product, price and delivery. Always delivered fresh and frozen. Good price. Dogs love it - although it smells disgusting! haha.

whole sardine
Sunday, 21 June 2020  |  Mary

Looks good each fish separate. Good size fish so easy to give to one dog. She will certainly like them as it was difficult to keep her away when I was packing fish and meat for the freezer.

Sunday, 21 June 2020  |  Rowie

Superb service, speedy dispatch and dogs love it. Could not be more impressed!

Low Fat Option Raw
Sunday, 21 June 2020  |  Evelyne

Bought this as well as Rabbit as low fat options for one of my Weimaraner bitchís.
Latest ĎWormcountí test found no worms but did find indigestible fat, which could mean. Pancreatic problem.
So far so good- she loves both these low fat opinions!

Really pleased with these.
Saturday, 20 June 2020  |  Julie

Ordered these for the first time and was really pleased wit them - not too big and a bit of meat left on as well.
Will certainly have them again.

Beef Chunks
Thursday, 18 June 2020  |  Susan

Very good

Great delivery service, thank you guys.
Thursday, 18 June 2020  |  Jan

Love this lamb & so do the dogs. Great product.

Great service as always😊
Thursday, 18 June 2020  |  Jan

Always happy with this product & my 6 love it.

Wednesday, 17 June 2020  |  Michael

My G/Shepherd thinks it is xmas. She cant get enough . These help to balance her diet and at the price are easily affordable. Just a few a day and they provide the extra nutrients she needs. A very worthwhile add-on at the price and quality.

Minced bone and chicken/ satdines
Tuesday, 16 June 2020  |  Jacqueline

My Husky cross st bernard Tala loves her food and is healthy and thriving, been ordering for 6-7yrs ,best supplier and wouldnt use any other supplier. Excellent service

Monday, 15 June 2020  |  Cilla

My dog loved it but trying to cut it up for him was a nightmare
I tried so many sharp knifes and in the end I had to use a butchers knife
That I still struggle to cut meat with ☹️