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Christmas 2022 - Opening Hours

Christmas 2022 Office and Shop opening Hours and Post

Monday 20-Dec Orders received by 10pm Sunday 19th will be posted today
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-3pm for walk-ins and pre booked
Tuesday 21-Dec Orders received by 8am today will be posted today
    Office and phones open  as usual 9am-3pm
    Shop Open as usual 9:30am-5pm for walk-ins and pre booked
Wednesday 22-Dec Orders received by 8am today will be posted today (as always subject to availability) 
Deadline 8AM for LAST POST BEFORE CHRISTMAS
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-5pm for walk-ins and pre booked
Thursday 23-Dec NO POST TODAY
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-5pm for walk-ins and pre booked
Friday 24-Dec ClOSED
Saturday 25-Dec CLOSED - Christmas Day
Sunday 26-Dec CLOSED - Boxing Day
Monday 27-Dec CLOSED - Bank Holiday
Tuesday 28-Dec CLOSED - Bank Holiday
Wednesday 29-Dec There will be some post sent out today. We will get as many orders out as possible that were ordered between 8am on Wed 22/12 and 10pm on Tue 28/12 but dispatch is not guaranteed. You will receive an email confirming dispatch. Any orders not dispatched will go on Tue 04/01/22 and Wed 05/01/22
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-5pm for walk-ins and pre booked
Thursday 30-Dec NO POST TODAY
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-5pm for walk-ins only
Friday 31-Dec CLOSED - New Years Eve
Saturday 01-Jan CLOSED - New Years Day
Sunday 02-Jan CLOSED
Monday 03-Jan CLOSED - Bank Holiday
Tuesday 04-Jan Orders placed up until 10pm on Mon 3/1 will be posted out today and tomorrow for walk-ins ONLY
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-5pm for walk-ins ONLY
Wednesday 05-Jan POST as usual
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-5pm for walk-ins and pre booked
Thursday 06-Jan POST as usual
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-5pm for walk-ins and pre booked
Friday 07-Jan POST as usual
    Office and phones open as usual 9am-3pm
    Shop Open as usual 9:30am-4pm for walk-ins and pre booked
Saturday 08-Jan Shop open as usual 9:30am - 2pm for walk-ins and pre booked
    Office and phone lines are closed on Saturdays

 

Attention Local Customers!

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

If you wish to contact us outside of office hours please email us as emails are checked intermittently orders@theyloveit.co.uk and we will attend to your email as soon as possible

 

The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently

 

No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.

COVID-19

The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday

 

Click here for Postal DELIVERY INFORMATION

 

Recent Blog Posts
Saturday, 7 August 2021  |  theyloveit

It is often the case that your order doesn't come through to us but payment is showing as pending on your bank account. Find out why.....

3 CommentsFriday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.
 

Monday, 21 May 2018  |  theyloveit
9 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Rating:  
Tripe
Tuesday, 30 November 2021  |  Ann

Good quality raw tripe.


Rating:  
First time I have tried these and the dogs could not get enough of them.
Tuesday, 30 November 2021  |  Julie

Will buy agsin


Rating:  
6 dogs love it
Tuesday, 30 November 2021  |  Julie

As always a good quality meat with no waste.


Rating:  
They love it
Tuesday, 30 November 2021  |  Judith

I have 3 labradors so no surprise that ď They Love ItĒ! but more to the point Iím happy knowing that, along with the sardines, theyíre getting an excellent, well balanced diet. Theyíre full of energy and fun and have the most amazing glossy coats. Happy dogs, happy owner!


Rating:  
Excellent product
Monday, 29 November 2021  |  Carlos

This is another excellent product that both of my Akitaís absolutely love. I mix it with the green minced beef tripe and my dogs just canít stop eating it. 5 out of 5. I would recommend this product to all dog owners who have not tried it. The reason for me to mix it together with the tripe is only because the chicken is like a paste. I hope my review helps those who have not tried it out.


Rating:  
If my dog could talk
Sunday, 28 November 2021  |  Lydia

If my dog could talk she would say thank you!


Rating:  
Delicious
Sunday, 28 November 2021  |  Lydia

My dog loves this!


Rating:  
Beef Tripe
Sunday, 28 November 2021  |  Elaine

My dogs love it. Most tripe seems to be lamb tripe especially if itís mixed in with a complete. My dog is allergic to Lamb. So being able to get beef tripe is a must.


Rating:  
Amazing
Saturday, 27 November 2021  |  Simon

Lovely food, dog loves it


Rating:  
Dogs love it
Saturday, 27 November 2021  |  Jane

My 2 dogs both love these treats, the bag is a little smaller than I expected however still a good product


Rating:  
Treats
Saturday, 27 November 2021  |  Jacqueline

Our doggie loves theses as treats and extra bonus fish is good for skin, great value for money ,highly recomend as add on with minceboned chicken been ordering from they love it for about 8years now


Rating:  
Turkey Mince with ofal
Saturday, 27 November 2021  |  Paula

I personally canít comment, however Apollo our Black Lab of 6 months loves this product. We have used since he was 3 months old. His coat is beautiful, he is eager to eat (which wasnít the case on a quality dry food-I know unusual for a Lab !!) and I believe he is happier on the inside.

What I can comment on is the excellent service and delivery of all their products - ordering online and delivery within a couple of days. Straight in the freezer in manageable sized blocks. My daughter recommended this company as she uses for her Cockerpoo and I wouldnít hesitate to recommend if you are considering a raw diet for your beloved 4 legged friend.


Rating:  
Recommended
Friday, 26 November 2021  |  Marilyn

My dog loves these. Came individually frozen. Plenty of meat on them.


Rating:  
Beef & chicken complete
Tuesday, 23 November 2021  |  Diane

My first time using this site and am not disappointed. They kept me well informed of the status of order and delivery. Our new puppy loves the food and is waiting at the kitchen every meal time! Very pleased.


Rating:  
Lamb neck
Tuesday, 23 November 2021  |  Emmanuel

My dogs love it and I love the fact that it takes them awhile to go through it


Rating:  
Fast delivery
Tuesday, 23 November 2021  |  Cathy

Even though my cats didn't like it, the dogs did! Fantastic dispatch time


Rating:  
Excellent beef tripe.
Monday, 22 November 2021  |  Carolyn

I used to get my tripe from another retailer and always hated the look of the sloppy, watery product. However the tripe from They Love It is a hundred times better, you can see the difference in quality and my dogs absolutely love it.


Rating:  
EXCELLENT BUY
Sunday, 21 November 2021  |  Dawn

Always get good quality food for our dog....great service, delivery and transit communication fantastic and to top it all our dog absolutely loves it. This product is amazing value too


Rating:  
Very much enjoyed
Sunday, 21 November 2021  |  Margaret

I bought this as an alternative to the boneless chicken mince which was temporarily unavailable. As our young dog is such a fussy eater I was a little anxious. I needn't have worried. He loves it and clears the bowl in no time at all. It looks particularly wholesome and I like the smaller blocks which are just the right size for him. An all round success!


Rating:  
Excellent service
Saturday, 20 November 2021  |  Joanne

Great service
Well packaged and fast delivery
Tripe doesn't smell bad when it defrost which is a bonus! My dog loves it


Rating:  
Excellent price and quality
Saturday, 20 November 2021  |  Norma

My three dogs really enjoy these as good quality and very good value for the price. Highly recommend these.


Rating:  
Well,my dog certainly 'Loves it'
Saturday, 20 November 2021  |  Martin

I cannot speak highly enough of this company and their produce,it is fantastic quality and the delivery times are great and as the title suggests my dog loves it!


Rating:  
Nice mistake
Saturday, 20 November 2021  |  Julie

I usually buy minced boneless so I made a mistake but my dog loves it, his poo is firm and so Iím happy wi5h it


Rating:  
Excellent service
Saturday, 20 November 2021  |  Tracy

Excellent service at all times and , a couple of times where there has been a problem, even though it was me causing the problem,they have sorted it for me happily and with no fuss. My dogs also love the food.


Rating:  
Dig loves it
Saturday, 20 November 2021  |  Helen

Tried Reggie on tripe for the first time- must say he loved it. Infact he loved all the completes heís tried. Good value for money, less packaging than most raw brands, easy ordering and quick free delivery


Rating:  
Excellent!
Wednesday, 17 November 2021  |  Duncan

My dog absolutely does love it! Only have a small freezer and the 5kg packs fit well. Great product, delivery & service.


Rating:  
Chicken with bone & veg
Tuesday, 16 November 2021  |  Nicola

First time trying this one and again he absolutely loved it. He now never leaves a morsel in his bowl, seems more content and looks healthier. Thank you They Love It.


Rating:  
Complete chicken mince
Tuesday, 16 November 2021  |  Sue

I bought this for our new puppy Loki. To say he loves it is an understatement. He clears the bowl in seconds and spends ages licking the bowl to get the very last piece. Heís a raw feed puppy from weaning his coat is fantastic eyes shine with health and a lovely wet nose. Canít recommend they love it enough


Rating:  
Ben the Collie
Monday, 15 November 2021  |  Richard

He koves it ta!.


Rating:  
Tripe
Monday, 15 November 2021  |  Eric

Great product, I have three large dogs and the tripe is delivered quickly, frooze and ready to store. Ideal portion size for my Saint Bernards


Rating:  
Very good product
Monday, 15 November 2021  |  Jana

Our dog loves this meat. It is very convenient because it has fruit and veg in it. The price is very good compare to other companies. Delivery was quick. We will definitely buy more.


Rating:  
Good quality
Monday, 15 November 2021  |  D

Dog loves them. These bones are good for their anal glands!! Say no more!


Rating:  
Keeping Great Danes Happy!
Sunday, 14 November 2021  |  Helen

Yes my Great Danes love it. Only trouble was you didn't have larger blocks in stock. Hope to buy next time!


Rating:  
An absolute hit with Norman
Sunday, 14 November 2021  |  Fiona

Norman (Great Dane X St Bernard) loves a bony element to his dinner and he these seem to be his favourite so far.


Rating:  
Great product
Sunday, 14 November 2021  |  Chris

Great add on item and the fish went down a treat with our cocker spaniel. Got about 8 for the price so a bargain.


Rating:  
Great Product and Service
Sunday, 14 November 2021  |  Tamzin

The marrowbones are great value, arrived in a really timely way and my rescue beagle loves them. Will definitely be ordering again.


Rating:  
Big batch of bones
Saturday, 13 November 2021  |  Alison

Loves them- gonna need a bigger freezer!


Rating:  
Minced beef
Saturday, 13 November 2021  |  C

Well my Leo isn't normally interested in minced meat only chunks, but he seemed to be pretty happy with this , but it had to be fed frozen to him, once thawed he won't eat it.


Rating:  
Green tripe
Saturday, 13 November 2021  |  C

I cannot give much of a review as my leonberger has only just started trying the product, but he was keen to eat it .


Rating:  
First class service
Saturday, 13 November 2021  |  Gwen

Always looking for good quality meats at affordable rates. First order great service, kept informed and delivered in good condition,and bang on time. Dogs like it tooÖ.


Rating:  
Fast delivery and great quality meat!
Saturday, 13 November 2021  |  Josie

Thank you. What a speedy delivery. My dog absolutely loves it!


Rating:  
Excellent product
Tuesday, 9 November 2021  |  Andrew

Excellent quality great product


Rating:  
Great product
Tuesday, 9 November 2021  |  Andrew

Excellent product and quality


Rating:  
Only for small dogs
Tuesday, 9 November 2021  |  Andrew

Great product but a very small sized treat only really suitable for training small dogs my Cane Corso puppy needed a lot of these


Rating:  
Great product
Tuesday, 9 November 2021  |  Andrew

Superb product my Cane Corso absolutely loves these


Rating:  
Superb
Tuesday, 9 November 2021  |  Jennifer

The ordering experience, notifications and delivery are absolutely first class. Brilliant product, my dog needs 1kg of food a day and this meat is great quality at a good price. The best thing is, he absolutely loves it and I donít have to worry because itís all complete and I donít have to faff about with bones and offal. Thanks guys.


Rating:  
They love it
Monday, 8 November 2021  |  Kevin

Well pleased with both the company and itís products excellent 5stars


Rating:  
Turkey
Sunday, 7 November 2021  |  Carolyn

My dogs love it


Rating:  
Recent visit to HQ
Sunday, 7 November 2021  |  Kevin

I have been buying my dog food from TLI for a while now and this is the first collection I have done, The Staff were very friendly and my order was brought out very Quickly, the office was busy with a steady stream of customers but social distancing and other safe guards were observed. The food is always excellent and my dogs do ďlove itĒ, My only Criticism being why I collected was because of my Local DPD driver who does not leave my delivery in a shaded place but in bright sunlight on the doorstep. This has been only a problem recently as I have moved and so the driver is different the previous one Joe was always brilliant. This being nothing too do with TLI. Keep up the Great work


Rating:  
Beef & chicken mix
Saturday, 6 November 2021  |  Meg

Dogs are doing great on this food, so pleased I changed from a dry food. Excellent service - working out really well.