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Attention Local Customers!


Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

If you wish to contact us outside of office hours please email us as emails are checked intermittently and we will attend to your email as soon as possible


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently


No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Friday, 15 January 2021  |  theyloveit

We are regularly asked why the 100kgs, 80kgs and sometimes the 60kgs of chicken mince and bone are missing from our website at the moment.

The 100kgs and the 80kgs of chicken are our 'loss leaders', the delivery alone costs us £34 out of that £115 and we do the deal when we have an excess of chicken. Since the first lockdown in March when the restaurants closed the amount of chicken carcasses available to us started to dwindle because there was far less demand from the cutting plants and we have had to search far and wide for new suppliers. This has cost us far more than we have ever had to pay before. Therefore we have had to limit it to 20kg, 40kg and 60kg amounts on which we make a small amount of profit. We cannot sell products that we make no profit at all on and the 80kgs and 100kgs were those products.

When you think that we were doing 100kgs of chicken delivered to your door for just £1.15 per kg including the delivery, it was ridiculously cheap and it's something that we simply cannot offer whilst the economy is in the state it's in. The UK has been flooded with cheap chicken fillets from the EU as they cannot get rid of them and the suppliers have been buying these to sell onto the restaurants for takeaways rather than filleting the chickens themselves as it's much more cost effective for them and you can't blame them.

You will find that our 60kgs is still extremely good value for money, but many have got so used to our cheap prices that it may seem expensive until you compare it to other suppliers.

I hope that explains the situation

1 CommentFriday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Ideal training treats
Tuesday, 4 May 2021  |  Jo

Dogs loved them, will have to prepare them by cutting up first next time as dogs took advantage of me and they were gone in a split second LOL

They do love it 🥰
Tuesday, 4 May 2021  |  Claire

Dogs do the din din dance when I open the freezer door they love everything from they love it

Bought for new arrival, but...
Tuesday, 4 May 2021  |  Iris

Our newbie not with us yet, but these are bagged individually and waiting. Have fed before to other dogs. Would be using if I hadnít taken advantage of competitors 50% discount. I like to change suppliers occasionally just for variety and my pocket. Canít fault TLI though.

Bought for pup, but...
Tuesday, 4 May 2021  |  Iris

Our new arrival isnít here yet, I have bagged these blocks individually for ease of use. Have purchased before for my dogs and no complaints.

Makes a change
Tuesday, 4 May 2021  |  Iris

Luna liked these, not sure how many to feed over a week or if they are as good at worming as a tablet, but no smell unlike her usual dried fish. Would buy again.

Big chunks of beef
Monday, 3 May 2021  |  Ruth

Dogs really Ďloved ití

Wouldn't go anywhere else
Monday, 3 May 2021  |  Shelagh

I have been buying your raw dog food for over a year now. Great products and the best price I've found.

They absolutely love it
Monday, 3 May 2021  |  Janet

My dogs really do love this. Iíve only recently returned to raw feeding as my dogs stopped eating it, but they canít eat this quickly enough. In fact Iíve had to start using a slow feeder for one of them. Canít wait to try them on different flavours to keep them interested. It lives up to its name

Chicken and Bone
Monday, 3 May 2021  |  Keith

Archie my sprocker absolutely thrives on the chicken and bone, super fit, lovely coat, nice firm pooh easy to pick up, Highly recommended

Sunday, 2 May 2021  |  Donato

I have to say these chicken feet are size large and very fresh indeed and perfectly packaged and I recommend

Rib bones
Sunday, 2 May 2021  |  James

Our dog Harry has one rib bone a day and absolutely loves them. We stopped giving him treats and instead has a bone.

Good Service and food
Sunday, 2 May 2021  |  Pamela

I have been using They Love It for many years . My dogs love the food. Itís usually delivered on time and immediately know if out of stock and offered a similar product. On the 2 occasions that the carrier lost and 1 were the box was damaged the food was replaced the following day. Highly recommend

Turkey Mince Complete - WOW!
Sunday, 2 May 2021  |  Lynne

Yes, WOW! Purchased this for the first time and the girls went mad for it. Will definitely be adding this on all future Orders - an absolute winner! Thank you.

Another great complete for dogs
Sunday, 2 May 2021  |  Andrew

My dog has taken to this like all other completes from they live it

Another great complete
Sunday, 2 May 2021  |  Andrew

My dog has taken to this like all other completes from they love it

Collection of product
Sunday, 2 May 2021  |  Amanda

Fast efficient service good quality meat I would definitely use again

Dog loves it
Sunday, 2 May 2021  |  Eve

Great valve and more importantly dog love it.

Beef ribs
Saturday, 1 May 2021  |  Sindy

My two GSDs absolutely love this .. and I can't recommend them highly enough so convenient for nice snack and good for keeping.their teeth clean

Great treats
Saturday, 1 May 2021  |  Samantha

My boy loves these great treat for him. Value for money. Dont stink the house out either which is a big bonus.

Saturday, 1 May 2021  |  Barbara

Never fed bones before but will definitely continue with these.

Chicken mince
Saturday, 1 May 2021  |  Barbara

Great product , will reoder

Turkey mince
Saturday, 1 May 2021  |  Loraine

First time l have bought this for Harley Dalmatian but he loves it. Same quality and enjoyment as the other products l have bought. Since he has been on raw from this company his coat and health has improved immensely

salmon mince
Saturday, 1 May 2021  |  Rebecca

My dogs had got a bit bored with their usual meat blocks so i have tried them on the salmon mince. They love love love it and are enjoying their meals again

Saturday, 1 May 2021  |  Justin

My dogs absolutely loved this my only regret was not ordering more ! They hadnít tried this before but now I know Iíll be getting more only thing I wasnít sure is if I should keep them frozen refrigerated or room temp ! They were gone in two days anyway so guess it didnít matter !

Minced beef tripe
Wednesday, 28 April 2021  |  Emmanuel

They not scoffing it down like others but still love it

Excellent my dog did love it
Tuesday, 27 April 2021  |  Wendi

Ordering was simple and delivery was very punctual, all still frozen so just wrapped up and put in the freezer for our dog. He's had it on it's own or mixed with biscuits and he really enjoys it. Thank you

New favourite treat
Tuesday, 27 April 2021  |  Aurelia

What can I say, our dog loves them. They are great quality and easy to chop up so I can take them as a reward on walks.

Monday, 26 April 2021  |  Brett

She loveís em

New user
Monday, 26 April 2021  |  Natalie

Great product thank you

A Good product
Monday, 26 April 2021  |  Julia

A good product, invaluable for my business delivering frozen dog food, rather disappointed that a couple arrived cracked, but I accept easily done without noticing
I would buy a larger quantity if there was a discount incentive

One happy pup
Sunday, 25 April 2021  |  Sarah

Puppy loves this and is doing nice firm poos. Also found the customer service really good and helpful.

Garlic sausage
Sunday, 25 April 2021  |  Rachel

My two love these. They work well as a treat or a something extra in there food.

Minced Chicken with Bone
Saturday, 24 April 2021  |  Gillian

As always fantastic service and a great product! We have 6 dogs so we go through a lot of food but this mince is the best value for money around! Wouldnít buy it from any where else x

Favourite treat
Saturday, 24 April 2021  |  Annabel

Finally found the treat she will do anything for!

General Review
Saturday, 24 April 2021  |  Matthew

I was told about this place by a friend, Since buying food from here my dogs coat and general condition has come on in leaps and bounds, all the food is of a fantastic quality and the staff are very friendly and also incredibly helpful nothing is too much trouble.
I recommend they love it to everyone I know and meet with dogs!

My staffy loved it!
Saturday, 24 April 2021  |  Roy

My boy buddy is such a picky eater... but he gobbled this up double quick! Will buy again

Beef bones
Saturday, 24 April 2021  |  Geoffrey

Excellent .my dogs love them .Excellent service and delivery

Minced pure beef trip
Thursday, 22 April 2021  |  Angela

My 7 year old Serbian rescue loves it. It is the best tripe I have found and so reasonably priced

First time on raw food
Thursday, 22 April 2021  |  Barbara

I would just like to say how impressed we were on the quality of your product and how much ky cockerpoo enjoyed the change in his diet, there was no slow introduction to the change whatsoever. He just loves it !!

Wednesday, 21 April 2021  |  Sadnra

Great treat - my dog loves them - large enough for him to get stuck into, will buy again.

Wednesday, 21 April 2021  |  Sadnra

New for my big puppy, did not really like it, but I will try again when he is older

Raw dog food
Tuesday, 20 April 2021  |  Eugenia

Hayley says thank you.

Great product
Tuesday, 20 April 2021  |  Kelsey

My pup is very fussy but loves these chicken complete blocks! They love it are extremely helpful and delivery is quick!

Tuesday, 20 April 2021  |  Ann

My young dog loves this product and is doing very well on it.

Chicken feet
Monday, 19 April 2021  |  Alison

Total hit with our 3 (fussy) dogs!!
They last just long enough for them not to get bored and Iím sure they will be doing their teeth good too

Monday, 19 April 2021  |  David

Our 2 german shepherds and 4 cavalier king charles love them. A good selection of large and small. Handy to have in freezer if you have to nip out on a quick jiurney as they forget you've gone. I will be ordering these as soon as they start to run out. Delivery was very quick, in a nice insulated box, and you are updated constantly.

Pumpkin seeds (ground)
Sunday, 18 April 2021  |  Tonya

As always another amazing product from they love it never been disappointed with products and staff are brilliant!!

Quick delivery/ Quality product
Sunday, 18 April 2021  |  Tomasz

Our dog loves it.

Favourited by Charlie & Lola
Sunday, 18 April 2021  |  Ben

Dogs love the beef best so far!

Sunday, 18 April 2021  |  Sarah

Excellent quality. The boys love it.