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Attention Local Customers!

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

The best way to contact us is to email with your enquiry as we check emails regularly throughout the day both during opening hours and outside of hours

If you wish to contact us outside of office hours please email us as emails are checked intermittently and we will attend to your email as soon as possible


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently


No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Thursday, 27 January 2022  |  theyloveit
Saturday, 7 August 2021  |  theyloveit

It is often the case that your order doesn't come through to us but payment is showing as pending on your bank account. Find out why.....

3 CommentsFriday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Very happy
Wednesday, 26 January 2022  |  Helen

Convenient portions, swift delivery without added £££££. No waste. Happy dogs, happy owner. With thanks.

Happy Dog
Wednesday, 26 January 2022  |  Jo

Have used these guys for Raw food for many many years and even returned to them with my new dog!!
He is a working breed and ir thriving on this food.
He is loving this new one with offal.
Always good service and never had any problems
Happy to recommend to anyone.
Thank you for all your hard work and keeping us supplied all this time.

Great value
Tuesday, 25 January 2022  |  B

Easy to use just the amount you need as they were frozen in small blocks. Will definately buy these again.

Very meaty bones !
Tuesday, 25 January 2022  |  B

The neck bones were well packaged and had been frozen almost individually making it easy for me to divide them into batches. The bones themselves were very meaty and my dogs thoroughly enjoyed their treat. Will definately buy some more.

He loves it!
Monday, 24 January 2022  |  E

My boy was doing a dance on his back legs when I was putting this meal in his dish! Needless to say he wolfed it down.

Never refused!
Monday, 24 January 2022  |  E

My very fussy eater never refuses to eat his meals now.

Lamb tripe
Monday, 24 January 2022  |  Natasha

My dog loves it, the sizes are great, excellent value for money and the delivery service is excellent highly recommended

Lamb tripe
Monday, 24 January 2022  |  Susan

My 2 dogs love your beef and lamb tripe. Although the lamb has been out of stock for a while. Excellent delivery and service from you guys. No complaints from us

Essential Raw pro biotic
Monday, 24 January 2022  |  Evelyn

Excellent product and an essential part of a dogís raw diet.
Also good that can be bought in smaller quantities for smaller freezerís

Dogs Love It
Monday, 24 January 2022  |  Marilyn

Excellent quality as always

Brilliant product, brilliant delivery
Saturday, 22 January 2022  |  Diane

Love this company, good product, dogs love it, packaged well and delivered promptly.

Minced Chicken with Bone
Thursday, 20 January 2022  |  Lorraine

We feed our three dobermanns on Minced Chicken with Bone and they love it. Website very easy to use, and delivery super quick via DPD. Well packaged, and blocks of meat much easier to deal with than other brands that have masses of packaging. Two of my daughters feed their dogs on the Minced Chicken with Bone too - Highly recommended.

My pup loves it
Tuesday, 18 January 2022  |  Elizabeth

My pup loves this. As soon as I get the raw out of the fridge, she runs and sits patiently on her mat. Once Iíve served up and give her the go ahead to eat, thereís no hesitation. Fantastic value and great delivery service too. Would highly recommend

Dogs love it
Tuesday, 18 January 2022  |  Jane

Both my dogs are enjoying these duck necks

Chicken mince with bone and veg
Monday, 17 January 2022  |  Wanda

I used to use you on a regular basis when I bred my Great Danes but stopped when I took on Two rescue Staffys but one is white and is always itchy so decided to feed raw and see how she gets on

Green Tripe
Sunday, 16 January 2022  |  Jane

The best Green Tripe on the market. 'They Love It' offers a prompt and speedy delivery and the highest quality products - put simply, I'm delighted I found this company and I wouldn't go anywhere else. Thank you.

Saturday, 15 January 2022  |  Claire

As with everything else my sausages love it sat by the freezer for more lol

Good chews
Saturday, 15 January 2022  |  Catherine

I hate them but my dogs donít! They keep them occupied for longer than I would have thought.

Dogs love it
Saturday, 15 January 2022  |  Catherine

Looks and smells at least as good as other raw food weíve tried and at a great price. Dogs love it.

Dried rabbit ears
Saturday, 15 January 2022  |  Debra

My dogs loved these. They are small enough to give as a treat but completely natural, so I know exactly what they are eating. Supplements their raw feeding perfectly 😊

Saturday, 15 January 2022  |  Diane

So pleased I found these, I have 3 terriers and I give a teaspoon a day or every other day mixed in with their meat, did wonder about my fussy eater but he didn't dig around he just ate it, will definitely buy again, wish they came 500g bags

Good Food
Friday, 14 January 2022  |  Peter

We have used this food for years and our dogs have enjoyed it. Consistent quality and block size, plus great delivery.

Beef and chicken mix
Tuesday, 11 January 2022  |  Julie

Dog love it happy happpy owner

Tuesday, 11 January 2022  |  Heather

My saluki greyhound cross has a beef allergy so finding raw food for him is not easy but he loves this and the sprats are going down a treat as an extra. Have yet to try rabbit but sure he will like that.

Monday, 10 January 2022  |  Tracey

This was the first time ordering the trachea. A good size and easy to cut. My furbabies loved them and will certainly be ordering again. X

Lovely meaty necks
Sunday, 9 January 2022  |  C

Very happy with the size of the lamb necks and they have plenty of meat on them as well. Highly recommend.

A great natural wormer
Sunday, 9 January 2022  |  Louise

Having a dog with a sensitive stomach to so many ingredients, I have to watch what I feed him, including medicines. This is such a great natural way to worm him. And good for him too. Would definitely recommend.

Puppy loves it
Sunday, 9 January 2022  |  Grace

My GSD puppy was weaned onto green beef tripe which she loves at 12 weeks introduced her to Lamb and Chicken and loves that wolfed down straight away

Great food
Tuesday, 4 January 2022  |  Tania

My dogs really love this meat, the cubes are also a convenient size for meals. I just wish there was recyclable packaging used rather than the polystyrene boxes currently used to transport the meat.

Great food.
Monday, 3 January 2022  |  Helen

I have 4 English Springer Spaniels. They ❤️ this food. Added bonus that offal is added.

Monday, 3 January 2022  |  Mandy

Very happy with these, mixed it with rice for the dog and just neat mackerel for the cats😊. Will reorder.

Excellent service
Monday, 3 January 2022  |  Anna

Excellent service. Great food. My dog loves it.

Another of T.L.I quality raw food products - This a happy, healthy hound rating
Friday, 31 December 2021  |  Jane

Had R.R.s for 50years and always fed a mainly raw food diet but using the T.L.I products has made it so much easier. Have adopted a number of breed rescues of varing ages, nearly all of which had been on dry dog food. Their teeth, bad breath and sensitive stomach issues all resolved on raw food diet. None have ever had to have their teeth cleaned..

Wednesday, 29 December 2021  |  Tracey

Meal replacement for my lab pups took them an hour to get through

Tuesday, 28 December 2021  |  Louise

Frodo adores them, I cut them up as an incentive treat or to tempt him to finish the non raw food he unfortunately has to have when we are staying in hotels over Xmas!
Thank you for your wonderful products

Makes my GSD squeal with excitement
Monday, 27 December 2021  |  Minni

When we adopted our older GSD, he was always extremely selective with his food, and as it turned out, he hated biscuits (who could blame him?). I was suggested to try raw food specifically from this company. He has been on raw for near enough a year now and not a day goes by he doesn't howl the house down when it comes to dinner time. Food is met with nonstop spinning, howling, barking and wagging. Its completely changed my dog. His coat is shinier, smoother and softer. His poos are much smaller, more regular and less smelly. Cannot recommend enough. Theyloveit is a fantastic company, I have never had issues with their products or their service and the prices are kind to my wallet.

Great value for money
Sunday, 26 December 2021  |  Louise

Conveniently frozen in blocks for freezing, thawing then combining for several diy meals. Not as fatty as some popular commercial brands.

Saturday, 25 December 2021  |  Natasha

Tried this site after my previous supplier kept letting me down and I have never looked back! The trip e is fresh it doesnít have a rancid odour like my previous, the communication and delivery is excellent, highly recommended

Saturday, 25 December 2021  |  Kelly

Soon as I open the freezer the dog comes running now matter where she is
She loves these
Excellent service excellent delivery
Thank u

Saturday, 25 December 2021  |  Kelly

My dog absolutely loves this itís odourless too - double bonus with tripe
Will be buying again

Dogs Love It
Saturday, 25 December 2021  |  Marilyn

As with all your products, the tripe is excellent - the dogs love it

Great value and our dog loves it.
Thursday, 23 December 2021  |  Barry

Been using raw food since our dog was young,the shop has such a great choice of food/treats,staff very knowledgeable and helpful and our boy really enjoys his food.

Good value
Thursday, 23 December 2021  |  Philippa

Easy to use small blocks of good quality meat. The dogs love it!

Great product
Thursday, 23 December 2021  |  Jodie

Great product for small & large breed dogs my boys love it , alway great customer service

Small Sardine Super Snacks
Wednesday, 22 December 2021  |  Fiona

Great product!
Small sardines are super snacks for my dogs. Really healthy treats rather than fat-filled commercial products.
They Love It!

Wouldnít feed my dog anything else
Monday, 20 December 2021  |  Paula

Started using this product for my gorgeous black Labrador pup after a recommendation from my daughter. He LOVES it !! Iíve also got my neighbour feeding her pup on it ( he was a very pickie eater) and verbally recommend every chance I have.

The service is excellent too. Thank you so much all at They Love it Ltd. Great job !!

Beef rib bones
Sunday, 19 December 2021  |  Carol

Spent ages looking for what I wanted, came across this site. Very happy with purchase. Rib bones good size and plenty of them. At a good price, I had been purchasing them from a pet store previously, which were expensive. Fast delivery with good communication through out. Won't hesitate to order again. Thku.

Saturday, 18 December 2021  |  Melissa

My three dogs actually had an allergic reaction to the salmon. The Dane had to go to the vets. She still has diarrhoea

Green beef tripe&service.
Saturday, 18 December 2021  |  Allan

Product good would be better if blocks were individually wrapped.

Enjoyed, Happy fur babies
Tuesday, 14 December 2021  |  Tracey

Have always received excellent service and quality products from this great company.
My fur babies loved the hooves. Any chance the hooves can be sold in 2 different catogaries. Normal and 'thin'. We prefer the thinner ones as gets eaten quicker. X