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The shop is now open. Please note that only 1 person (or 2 if you are together) will be allowed in the shop at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​We have a very small shop and we can only just manage the 1 metre social distancing so please make sure you observe this at all times.


The shop will reopen ON SATURDAYS from 18th July

Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time.

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

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Recent Blog Posts
Saturday, 7 July 2018  |  theyloveit
Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
1 CommentThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
7 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Lamb rib bones
Monday, 21 September 2020  |  Lesley

Excellent service.

Chicken Carcasses
Sunday, 20 September 2020  |  Alan

Very pleased with product and good value for money also prompt delivery service.

Pumpkin Seeds
Saturday, 19 September 2020  |  Mark

Never used before, but keen to only use natural products.

Chicken Necks
Saturday, 19 September 2020  |  Mark

Good product dogs love them.
quite a few of the bags were split.

Good Quality
Saturday, 19 September 2020  |  Christine

My dogs really do love it

Polite Efficient and Helpful
Saturday, 19 September 2020  |  Christine

Good Suppliers. Good quality food. Happy dogs. Happy owners

Want More
Saturday, 19 September 2020  |  Christine

My dogs like it too much! Itís gone in seconds!

chicken hearts
Saturday, 19 September 2020  |  Peter

well pleased hearts looked so fresh and my dogs just love them thank you

Dogs love it.
Tuesday, 15 September 2020  |  Nick

My dogs love it. I hate the smell but then I don't eat meat myself. Lol. Dogs love it so that is all that matters.

Whole beef foot
Tuesday, 15 September 2020  |  Sue

Nothing wrong with this item just not right for my dog I didnít realise how big it would be. I donated to another family and it went down a treat

Pure lamb complete
Monday, 14 September 2020  |  Jackie

Tried for a change dogs love it

Good firm consistency
Monday, 14 September 2020  |  Joanne

Purchased this to introduce a different protein to their diet. Shame it is so much more expensive than the chicken completes , but other than that Iím pleased. Will probably alternate with the chicken one to reduce overall cost

Best Tripe
Monday, 14 September 2020  |  Antonia

The green beef minced tripe is great stuff. My dogs love it and itís so very good for them. Yes it smells a bit unpleasant, as all tripe does, but thatís a small price to pay for the goodness it contains.

Delicious marrow bones
Monday, 14 September 2020  |  Victoria

My dog tells me that these bones are very good. They certainly keep a Rhodesian Ridgeback quiet!

They love it yes they do
Sunday, 13 September 2020  |  Sandy

I am a returning customer and I can assure any doubters this is the best tripe you can buy maybe cheaper elsewhere but not like this tripe or anyway near best quality best value and if a dog can smile and speak they would say love it love it every time

First class service
Sunday, 13 September 2020  |  Paul

First class service,wouldnt and haven't gone anywhere else for my food food,been ordering from for the last 3 years,many thanks

Great buy
Sunday, 13 September 2020  |  Michelle

Great product, big necks worth buying

Beef bones
Sunday, 13 September 2020  |  Kevin

Top quality stuff and fast delivery. Will definitely use again 👍

Sunday, 13 September 2020  |  Jo

Fantastic value

Chicken feet
Saturday, 12 September 2020  |  Simon

Another treat the dogs love.Excellent service.

Chicken wings
Saturday, 12 September 2020  |  Simon

Given as a treat.The dogs get excited every time.Excellent service.

Green beef tripe.
Saturday, 12 September 2020  |  Simon

All the dogs love it.Excellent service.

Chicken with bone
Saturday, 12 September 2020  |  Simon

Excellent product and service.

Great product and great service
Saturday, 12 September 2020  |  Steven

First time using They love it and will definitely be using them again. The product is great and they have a service to match it.

Favourite treat so far !
Thursday, 10 September 2020  |  Julie

My boy Frixos loves these treats , I hide one under his pillow at bedtime 💙

Chicken necks
Thursday, 10 September 2020  |  Sarah

Definitely a favourite with our dogs

Suggest possible rename to Pterodactyl Necks 🤣
Wednesday, 9 September 2020  |  Raymond

Ghost the husky loves these! Keeps him entertained for at least an hour & then left with a bit for him to bury & come back to 😂 these are huge!

They love it!!
Tuesday, 8 September 2020  |  Debbie

My dogs all love this flavour - a good consistency and comes in decent sized blocks.
A great service too!

Tuesday, 8 September 2020  |  Suzanne

Oh my goodness I canít believe I havenít got these before. My dogs go mad for them!

Pup loves it!
Monday, 7 September 2020  |  Emma

I love the way the meat comes in blocks as it makes it easy to store. My pup loves this and wolfs it down.

My first order!
Monday, 7 September 2020  |  Madeleine

A recent convert to raw, my Border Collie loves this and would lick the pattern off the bowl. Delivery was quick and meat was well-insulated so still frozen on arrival. I will definitely be a returning customer.

My boys love it
Monday, 7 September 2020  |  Jamie

I've got an old staffy and a puppy Alapaha blue blood bulldog, pup has been weaned from mother to raw but staffy has never had taw been about a month now and he looks like he's gained 10 years, since I transitioned to raw and loves the lamb n chicken complete

Boneless turkey 5kg working dog
Sunday, 6 September 2020  |  Lisa

The meat turns to mush once defrosted and my dog (Cockapoo) won't eat it. A poor choice!

Sunday, 6 September 2020  |  Ann

excellent quality food dogs love it delivery time excellent would thoroughly recommend 👌

Super Beef
Sunday, 6 September 2020  |  Marilyn

This is a great product and I am so pleased to have it as part of my dogs' diet. I shall certainly order again

Super service
Thursday, 3 September 2020  |  Yvonne

My dogs have been on raw and we have tried a few places to get there meet but (they love it ) are the best by far great service and value

Wednesday, 2 September 2020  |  Sheila

So far it seems fine. I mix it with other meats and the dogs like it!

Doggos first food on raw
Tuesday, 1 September 2020  |  Holly

Bought this as the first food for our Husky's move onto raw. He absolutely loved it, watched us like a hawk during the preparation and was the first time he's fully emptied and cleaned his bowl in some time. Gone are the days of leftover biscuits!

It arrived swiftly, well packaged and still frozen, made the switch to raw so much easier. One very happy customer with a very happy dog!

Great food
Tuesday, 1 September 2020  |  Jodie

Dogs enjoyed these to chew on.

Great Value
Tuesday, 1 September 2020  |  Jodie

Great food the dogs love it.

Our elderly dog loves it
Tuesday, 1 September 2020  |  Heather

Our 13 year old Labradoodle is very fussy about what she will eat and has a very sensitive stomach. She loves this and itís nice to see her clear the bowl. It doesnít smell very nice but you soon get used to it!

Excellent value
Monday, 31 August 2020  |  Penny

Loads of chicken feet! Dogs love them arrived day after ordered great service

Monday, 31 August 2020  |  Michael

my dog loves chicken fillet chunks he cant get enough of them

Nice chnge
Monday, 31 August 2020  |  Christine

Dogs love it.nice to have.a different protein..Good value.

Sunday, 30 August 2020  |  Patricia

Texas, a lab/retriever cross loves this. I add veggies for him.

Saturday, 29 August 2020  |  Teagan

Dog loves it and best prices canít go wrong !

Good product, Good Service
Saturday, 29 August 2020  |  Mark

Have used these guys a few times now, initial selection based on price. We were very happy with the products and the delivery. Will continue to be a customer.

Great food, our dogs love it
Saturday, 29 August 2020  |  Kelly

ordering was simple, delivery was prompt and product was in good condition when it arrived. Our dogs love it.

Frozen whole sprats
Saturday, 29 August 2020  |  Andrew

I find my dog loves these mixed with his meat Dish to provide variety. Also as a little treat. Perfect!

Frozen Whole Sardine
Saturday, 29 August 2020  |  Mandy

Delivered quickly and hounds love them!!!