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Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



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Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 356015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 356015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

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Recent Blog Posts
Tuesday, 17 September 2019  |  theyloveit
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Benfleet, Essex SS7 4PY

All of our products are suitable for Working Dogs

Latest Reviews
They love it!
Wednesday, 13 November 2019  |  Christine

The food plates were licked clean to the point of being moved all around the kitchen. Definitely a hit with my dogs!

Top Tripe!
Tuesday, 12 November 2019  |  Terry

I've used various suppliers over time and very often their products disappoint. I've done the rounds, had lamb tripe sold as beef, minced chicken added. wet & watery tripe and worst of all tripe that has started to decompose before freezing. Best that's available here! Excellent quality & price. spotonspaniels

Excellent value
Tuesday, 12 November 2019  |  Lisa

As usual prompt efficient delivery. Food always good quality and value.

Tail wagging good.
Tuesday, 12 November 2019  |  Pauline

My two Greyhounds love the rib bones as they are a perfect size for their long mouths. I feed them straight from the freezer.
Greyhounds are notorious getting dental problems and the method of chewing these bones help clean right to the back teeth.

Excellent, but please read below
Tuesday, 12 November 2019  |  Felicity

They Love It do mention that these chunks are big, however I had not quite realised just HOW big they are! Two of my Pointers loved them but I had to chop them up into smaller pieces for the other two and this is very arduous. However this was my fault for not reading/anticipating/enquiring as to just how large the pieces are and nothing to do with the product.

Chicken with bone
Tuesday, 12 November 2019  |  Dawn

Very fast service .Comes in handy blocks to freeze and my dogs really do love it

Tuesday, 12 November 2019  |  Anthea

Super fast delivery with dpd my doggy just loves the rib bones

Prompt service
Monday, 11 November 2019  |  Michael

Always good service and when I had a problem sorted right away with no hassel

beef and lamb ribs
Monday, 11 November 2019  |  J

had both the lamb and beef, dogs (Beagles) loved both and there was more meat on than from other suppliers. Will reorder

beef chunks and chicken mix
Sunday, 10 November 2019  |  Margaret

I also find this product very good dogs also love it.

greenbeef tripe
Sunday, 10 November 2019  |  Margaret

I find this product very good the dogs love it.

New customer
Saturday, 9 November 2019  |  Shelley

Wow I was surprised at how little the tripe smelled. It certainly smells better than other suppliers. The dogs love the food which looks bright and fresh. This was our first order of hopefully many more.

New customer
Saturday, 9 November 2019  |  Shelley

First time of ordering from They Love It and it wonít be the last. The meat looks fresh and lovely and the dogs love it.

Frozen sardines
Saturday, 9 November 2019  |  Jackie

The dogs love them and they are great quality.
Always a brilliant service and all food is of great quality and value.

Better than expected
Monday, 4 November 2019  |  Valerie

i bought these because my Vet recommended them for my Lhasa Apsos' teeth. I am very pleased with them. They have a decent amount of meat on them and it was a much bigger bag than I was expecting so as long as this standard continues, I will be buying some more.

Chicken with bone
Monday, 4 November 2019  |  Kevin

I was put on to this by friends of mine who are long time customers, My dogs are much happier and healthier and really enjoy there chicken with bone, Great food and excellent delivery service so you never run out

Minced chicken with bone 100kilo
Monday, 4 November 2019  |  Julie

My dogs absolutely love this , it's well worth the money , and delivery is quick

Or cats love it!
Sunday, 3 November 2019  |  Samuel

We've 2 cats, aged 3, that have had raw meat since birth (a fair amount caught by themselves). Previously I've tried all manner of mixes, with and without chicken: rabbit; duck; lamb beef, etc. Plain minced chicken has been their favourite till now.

They love this chicken and beef blend. It's a nice coarse cut that they hoover up in one hit between them.

Very pleased.

Yum Yum Tripe
Sunday, 3 November 2019  |  Russell

Stinky and as good as ever.

Swift service at a reasonable cost
Sunday, 3 November 2019  |  Philip

First time I bought from yourselves and I appreciate the swift service and delivery all at a reasonable cost.

Green tripe
Friday, 1 November 2019  |  Caroline

Super yummy (so I am told, I confess to not actually trying it myself)
Nice coarse texture and moist but without extra liquid (which some companies add to make up the weight) Little smell when defrosting and looks fresh - very pleased with it

New flavour
Thursday, 31 October 2019  |  Sandy

My two usually have chicken or tripe.Tried them with this and with the duck, and they thoroughly enjoyed it

Good quality
Thursday, 31 October 2019  |  Evelyn

Very pleased with the product quality

Good product
Thursday, 31 October 2019  |  Evelyn

Very pleased with the quality

Excellent service
Wednesday, 30 October 2019  |  Jeanette

only just started raw food excellent service good value for money will be ordering again

Great little addition
Tuesday, 29 October 2019  |  Graham

Cheap and stretch a long way if you cut them up. Our dog loves them and they add a good bit of variety to his diet.

Good Quality
Tuesday, 29 October 2019  |  Avril

My dogs love these as their morning treat and I love them because they are loosely frozen so easy to store and use. Delivery and package excellent.

Excellent service
Monday, 28 October 2019  |  Anne

I can not fault this company. The order comes quickly and the customer service has been excellent !

Green tripe
Saturday, 26 October 2019  |  Steven

Great quality food and great service

Green Beef Tripe
Saturday, 26 October 2019  |  Andrea

I have had this many times before and it's ok ...but this time it's much greener than before. Dogs love it whatever

Chicken with offal
Saturday, 26 October 2019  |  Robert

Superb canít fault either the product or the service. Very happy with both.

Fantastic, my girls can't get enough!
Saturday, 26 October 2019  |  Brenda

So far they have tried the Chicken mince and then the Lamb mince with bone and they loved both of those, they are now on the pure Beef and they go wild for it every time, great company and great service thank you!

Tuesday, 22 October 2019  |  Julie

Quick servicex easy website to order from . Dogs enjoy it

Beef Trachea
Monday, 21 October 2019  |  Lisa

My dogs really enjoyed these as a change from their usual minced meals. I filled them with mince to add a challenge to meal time

Fish add on items
Monday, 21 October 2019  |  Lisa

I ordered the sprats, mackerel and scad as add on items as I have limited room in my freezer. The fish looks really good quality

Beef & Chicken Mix & Lamb/Chicken Complete
Monday, 21 October 2019  |  Lisa

Excellent quality. Both my dogs really enjoyed these

Salmon mince
Monday, 21 October 2019  |  Barbara

My dogs won't touch whole fish so I thought I'd try this. My dogs absolutely loved it.

First time and he loved it
Saturday, 19 October 2019  |  Georgia

For a while he just wandered around with it and didn't know what to do - then gobbled it up

Happy Dogs!
Saturday, 19 October 2019  |  Alison

My dogs really do love this! Great product, great service.

Saturday, 19 October 2019  |  Michelle

Pups love these for a treat especially frozen

Duck boneless
Saturday, 19 October 2019  |  Michelle

Cooper is still a pup so canít have to much of the complete foods as it has to much bone I mix this in with it and he loves it

Good feed
Saturday, 19 October 2019  |  Steve

Great service and bones are all good, can always be bigger as Ruby our Great Dane eats in seconds.
Will certainly buy again and use the web site. Thank you.

Freezer bags
Saturday, 19 October 2019  |  Yasmin

Better than the other blue bags they was abit small these are perfect thank you

Minced chicken
Monday, 14 October 2019  |  Julie

Although product is perfect a lot of the packaging was damaged in transit

My first purchase
Saturday, 12 October 2019  |  Lorna

For the first time I used this site to purchase the Green Beef Tripe & I am impressed with both my purchase & the customer service. I've always fed my dogs a raw tripe diet & they just love it. I'm also very happy with the price. The customer service was excellent & I will be purchasing from They love it again in fact I now have the app as it was an excellent experience in every way. Tripe is an excellent source of protein packed with everything a dog needs so my advice to dog owners is 'give it a try you won't be disappointed

Fresh as you can get.
Saturday, 12 October 2019  |  John

Very fresh fish with no smells.
Dogs love it and it keeps there coats shiny.
Will re order soon.

Very good service and great food not smelly.
Saturday, 12 October 2019  |  John

Only just found this company.
Glad I did.
Great food that is fresh and not smelly.
My dogs love it. I put some sprats with it which I got as well.

Turkey Necks
Saturday, 12 October 2019  |  Vittorianna

Both our gsd's were in 7th heaven with these Turkey Necks. I've never seen two dogs so quiet and contented while chewing these frozen. Will definitely buy more of these next time.

Lamb Trachea
Saturday, 12 October 2019  |  Vittorianna

Both our gsd's love the Lamb Trachea. They couldn't get enough. Will definitely buy more next time.

Variety box
Saturday, 12 October 2019  |  Angie

Not much to say really other than my dogs love it, clean bowls every time.