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Attention Local Customers!


Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

If you wish to contact us outside of office hours please email us as emails are checked intermittently and we will attend to your email as soon as possible


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently


No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Saturday, 7 August 2021  |  theyloveit

It is often the case that your order doesn't come through to us but payment is showing as pending on your bank account. Find out why.....

Friday, 15 January 2021  |  theyloveit

We are regularly asked why the 100kgs, 80kgs and sometimes the 60kgs of chicken mince and bone are missing from our website at the moment.

The 100kgs and the 80kgs of chicken are our 'loss leaders', the delivery alone costs us £34 out of that £115 and we do the deal when we have an excess of chicken. Since the first lockdown in March when the restaurants closed the amount of chicken carcasses available to us started to dwindle because there was far less demand from the cutting plants and we have had to search far and wide for new suppliers. This has cost us far more than we have ever had to pay before. Therefore we have had to limit it to 20kg, 40kg and 60kg amounts on which we make a small amount of profit. We cannot sell products that we make no profit at all on and the 80kgs and 100kgs were those products.

When you think that we were doing 100kgs of chicken delivered to your door for just £1.15 per kg including the delivery, it was ridiculously cheap and it's something that we simply cannot offer whilst the economy is in the state it's in. The UK has been flooded with cheap chicken fillets from the EU as they cannot get rid of them and the suppliers have been buying these to sell onto the restaurants for takeaways rather than filleting the chickens themselves as it's much more cost effective for them and you can't blame them.

You will find that our 60kgs is still extremely good value for money, but many have got so used to our cheap prices that it may seem expensive until you compare it to other suppliers.

I hope that explains the situation

3 CommentsFriday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
9 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

All of our products are suitable for Working Dogs

Latest Reviews
A must!
Thursday, 14 October 2021  |  Jodi

Add to bag if your dog likes raw fish. The mini mackerels are incredible to mix in with the completes and the sprats are perfect as a treat. Highly recommend - this is a LOT of fish for the price.

Thursday, 14 October 2021  |  Jodi

My not so food driven french bulldog loves this mix. I add in the mini mackerels and it's gone in a flash. Amazing quality and price for any raw dog eaters.

Great meat and all round service
Thursday, 14 October 2021  |  Tania

The meat is woofed down by my dogs - says it all as they are very discerning eaters! Just wish the packaging the meat came in was recyclable. Please ‘theyloveit’ look at this.

Thursday, 14 October 2021  |  Jennifer

Super product, very easy ordering process and fast free delivery. The mince arrived in frozen blocks in a large plastic bag within a polystyrene box. So easy to transfer to freezer drawers and no excess fancy packaging to pay for. I just pull a couple of blocks a day out of the freezer so I always have some defrosted. My dog loves it and clears his bowl in record time.

Beef Marrow Bones 10 kgs
Tuesday, 12 October 2021  |  Susan

Good communication, good product, efficient delivery

Minced Chicken with bone
Tuesday, 12 October 2021  |  Trevor

Great product, always consistent high quality, our dog loves it, the small blocks are really convenient.

It's not in the bowl for long
Monday, 11 October 2021  |  Davina

My dog loves all the raw food and I love to see her chewing the raw meat as opposed to bolting down barely chewed canned food. I would thoroughly recommend it!

My dog loves it
Monday, 11 October 2021  |  Davina

I've fed my dogs on tripe for years and I'm so pleased they've all loved it because it's supposed to be one of the best things you can feed a dog. The disgusting look and smell of it is heaven to dogs. It's gone in a flash! Thoroughly recommend!

They do love it!
Monday, 11 October 2021  |  Julie

As always, arrived in perfect condition and no time. Lovely quality meat that all my 6 dogs love.

Coady loves it
Sunday, 10 October 2021  |  Jamie

We switched to raw fed after doing an allergy test and finding out he’s allergic to fish and a lot of cereals etc. Massive benefit is he loves the food, a meal is gone in seconds, we’ve had to try and break it up a bit to slow him down. We normally have the chicken complete but thought we’d switch it up a bit and he loves this one too.

Dried chicken sausage
Saturday, 9 October 2021  |  Penny

My greyhounds loved them!

Duck fillets
Saturday, 9 October 2021  |  Penny

My greyhounds loved them! Devoured very quickly in the garden!

Whippet menu
Saturday, 9 October 2021  |  Elizabeth

They really do love it.

Whippet menu
Saturday, 9 October 2021  |  Elizabeth

The name of this company says it all

Whippet Menuu
Saturday, 9 October 2021  |  Elizabeth

Brilliant product

Paddywhack 500g
Tuesday, 5 October 2021  |  Angela

My rescue dog loves these so will be buying more next time.

Dogs love it!
Tuesday, 5 October 2021  |  Nicole

Great product, my dogs love it!

Great product
Tuesday, 5 October 2021  |  Carlos

My dogs simply love the dry rabbit ears. I give them 1 dry rabbit ear each after every meal which is 3 times a day and they demolish it in seconds. Great product great people to do business with and great service. Thank you all .

Super Tasty!
Monday, 4 October 2021  |  Johanne

Honesty can't personally say whether it is tasty or not but my hound loves it and leaves a lovely clean bowl. What more praise could you give!

beef rib bones
Monday, 4 October 2021  |  Chris

Excellent product and service

Great service
Sunday, 3 October 2021  |  Medina

So pleased I ordered this for my 9 year old Labrador, he loves it! Quick delivery too! Will be ordering again.

heaven on a plate?
Saturday, 2 October 2021  |  Rebecca

B boy kitten is delighted with this new addition to his menu. He gobbles them up.

Saturday, 2 October 2021  |  Kim

good quality food and dog seems to enjoy it ,Will still carry on ordering from this company as food and delivery is always on time

Good quality food
Tuesday, 28 September 2021  |  Steve

Our GSP has no issues with this food, and she can be a very picky eater, we give all the products purchased from “They love it” 5*

Delicious apparently !
Monday, 27 September 2021  |  Stephen

1st time purchase for 2 year old working cocker spaniel who was a very picky eater, he absolutely loves this stuff and actually wanted more

Very Happy Working Cocker
Monday, 27 September 2021  |  Spencer

Fantastic product, made even better with the addition of 10% offal. My dog loves it. Highly recommended.

Beef chunks
Sunday, 26 September 2021  |  Mary

Dog loves this and doesn’t hesitate to finish quickly
Unfortunately he is intolerant of chicken and I am finding it difficult to get any other meat as all seem out of stock

Beef/chicken mix
Sunday, 26 September 2021  |  Jennifer

Another “thumbs up “ from my dogs .

Consistently good.
Saturday, 25 September 2021  |  E

I've been feeding my boy this for 5 years now. The quality of food, delivery and packaging has always been spot on. It is also the only food he doesn't get fed up with. He's 7 years now, bit I'm regularly asked how old my puppy is.

Excellent product and service
Saturday, 25 September 2021  |  Dian

Great product and perfect service. My Golden Retrievers love this food

Dog beef rib bones
Saturday, 25 September 2021  |  Alan

All good thanks

My puppy loved them
Friday, 24 September 2021  |  Julie

Parker could not get enough of these treats in his puppy class.

They're great - my dog loves them
Thursday, 23 September 2021  |  Jane

I tried a sample of the little dried fish treats and they seem to be really tasty. I think my dog is very happy and will definitely re-order some next time.

Chicken with Bone and Offal
Wednesday, 22 September 2021  |  Frank

Purchased for the first time , as the usual alternative (Beef & Chicken) was not available.
Dogs absolutely love it, as the normal Chicken with Bone.

From a general point of view I can say the staff are always very polite and the products are always available on time and ready for collection.
I have noticed that sometimes the sawing of the frozen blocks into 1kg lumps is not always the same size per block, which causes a small difficulty when trying to fit into the freezer drawer at home. This is only a small concern and I can appreciate handling the large blocks for sawing down must be quite difficult to maintain tight tolerances on size of block.
Overall very happy with TheyLoveIt service and products.

Amazing whole mackerel
Tuesday, 21 September 2021  |  Fiona

Good to get the whole fish supplied with minimal packaging and no waste. Not so sure about all the eyeballs though!

Best Tripe Ever Bought
Tuesday, 21 September 2021  |  Fiona

I’ve been buying tripe for 13 years. I thought I’d try this out. Delighted I did - my dogs love it! This is the best tripe I’ve ever bought! Excellent packaging kept it frozen. Will buy lots more

Tuesday, 21 September 2021  |  L

Recently switched to the "complete" as I used to feed the bone in chicken but as I feed on the 80/10/10 principle it takes the arithmetic out of the equation. Much easier if it's a complete all in one. Happy me, happy dogs.

Turkey mince complete
Tuesday, 21 September 2021  |  Terry

Quick delivery quality product my red setters absolutely love it😁👍

Love and
Monday, 20 September 2021  |  Jo

My dog LOVES these chunks. He literally stands barking with saliva dripping from his chops, service as always was wonderful and I find the prices here fantastic.

However, my one thing about this product is the size of the chunks. Another reviewer had said the same thing - the chunks are WAY too big. My dog is about as big as you can get (he's a Great Dane) and I gave him one of the chunks to see what he would do with it - spat it out, tried again, spat it out. So they need to be chopped into "stew-size" pieces...which is not easy. I have good knives and had sharpened them the day before I got these and I still have to saw through each chunk a few times. Coupled with the fact they look GROSS (like, they make me gag every time and I am not squeamish with meat....or so I thought!) it makes mealtimes a bit of a chore.

In short - if they were chopped up smaller, these would be a winner for my boy!


The Best There is.
Monday, 20 September 2021  |  Carlos

Ever since I have found theyloveit and it’s products , I have stopped feeding my Akita’s on the foods from shops such the likes of dog biscuits and other products. My dogs simply love the row green beef tripe, mince beef and chicken, gizzards, rabbit ears and the beef and garlic sausages. May I also had that the delivery service provided by the company is second to none just like the products. I do recommend all the dog keepers out there to give it a try and you will see the difference on your dogs health behaviour and happiness. Absolutely out of this world.

Dog loves these
Monday, 20 September 2021  |  Lisa

When received my first delivery of these, I wasn’t sure. I thought they looked yucky but my god my boy loves them, they are by far his favourite. I’m so glad I found them.

excellent dog treat
Monday, 20 September 2021  |  Stewart

Our dog loves these - we have replaced other traditional treats with these because they are better for her.

lovely stuff
Monday, 20 September 2021  |  Stewart

We have recently put our dog onto a raw food diet as she has had both cruciate ligaments repaired and we want to make sure that the food she has is the most nutritious for her. She loves this food - her coat gleams and she woofs it down. It seems to be very good quality. No issues at all. Mmmmmm nice!

Chicken mince with added offal
Monday, 20 September 2021  |  Meg

Really pleased with this, one of the dogs has has an issue with Struvite crystals in her urine so believe this will help a lot.

Minced Pure Green Beef Tripe 20kgs (44lb) Working Dog my dog's dodgy.
Monday, 20 September 2021  |  Deborah

Love the fact that there's no individual plastic wrapping to add to the land fills. Sorted my dog's on and off diarrhoea almost instantly. I mix it with minced chicken and bones,also bought from They Love It. Kept informed of the order's progress and delivery. Thank you

Turkey mince
Sunday, 19 September 2021  |  Jennifer

Exactly the single protein food I have been looking for. Both my dogs absolutely love it and are so much healthier and happier. Easy to order , fast delivery and less packaging .

Sunday, 19 September 2021  |  Tania

I have two dogs, one of which is very fussy, however, they both demolished this food! They have enjoyed every meal we give them from they love it. Excellent quality and price!

Wagging tail
Saturday, 18 September 2021  |  Lydia

Excellent service and quality product. My dog's wagging her way of saying she gives the tripe a great review.

green minced beef tripe
Saturday, 18 September 2021  |  Delia

excellent product. My 3 are tucking into their dinners with gusto. I`ll defiantly order more when they`ve finished this lot.

Saturday, 18 September 2021  |  Stephen

First time my dog has tried this product and she loves it.