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Attention Local Customers!


Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

On Site Shop Opening Hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 1:15pm and 2pm - 5pm

Friday 9:30am - 1:15pm and 2pm - 4pm

Saturdays from 9:30am to 2pm

Please note: You cannot call or email the shop directly. All phone lines come through to the office and only during office opening hours. You cannot reach us by phone on a Saturday.

Office opening hours

01268 356015

Monday to Friday 9am - 3pm*

If you wish to contact us outside of office hours please email us as emails are checked intermittently and we will attend to your email as soon as possible


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls will not be monitored during this time but emails are checked intermittently


No longer able to ship to Ireland

The UK government has confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021.  As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect. 

Unfortunately, parcels sent to Northern Ireland containing these products will be stopped at our hub facility and returned.


The shop is open but please note that due to the size of our shop, only 1 person (or 2 if you are together) will be allowed in at any one time and you will need to wait outside until the shop is empty before you can enter.

There is hand sanitiser on the wall on the right hand side as you enter and you will be required to use this upon entry and exit.

​Face coverings must be worn inside the shop at all times.

The shop closes at 1:15pm for lunch and reopens at 2pm except on Mondays when the shop does not shut for lunch but closes at 3pm

Postal Delivery

Order by *10pm Sunday for dispatch on Monday subject to stock availability or any unforeseen problems

We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. It can sometimes take 48 hours to reach you, however it usually arrives on time.

Order by 8am Tuesday to Wednesday for same day dispatch (subject to stock availability)

Order by 10am Thursday for same day dispatch (subject to stock availability)

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION


Recent Blog Posts
Friday, 15 January 2021  |  theyloveit

We are regularly asked why the 100kgs, 80kgs and sometimes the 60kgs of chicken mince and bone are missing from our website at the moment.

The 100kgs and the 80kgs of chicken are our 'loss leaders', the delivery alone costs us £34 out of that £115 and we do the deal when we have an excess of chicken. Since the first lockdown in March when the restaurants closed the amount of chicken carcasses available to us started to dwindle because there was far less demand from the cutting plants and we have had to search far and wide for new suppliers. This has cost us far more than we have ever had to pay before. Therefore we have had to limit it to 20kg, 40kg and 60kg amounts on which we make a small amount of profit. We cannot sell products that we make no profit at all on and the 80kgs and 100kgs were those products.

When you think that we were doing 100kgs of chicken delivered to your door for just £1.15 per kg including the delivery, it was ridiculously cheap and it's something that we simply cannot offer whilst the economy is in the state it's in. The UK has been flooded with cheap chicken fillets from the EU as they cannot get rid of them and the suppliers have been buying these to sell onto the restaurants for takeaways rather than filleting the chickens themselves as it's much more cost effective for them and you can't blame them.

You will find that our 60kgs is still extremely good value for money, but many have got so used to our cheap prices that it may seem expensive until you compare it to other suppliers.

I hope that explains the situation

Friday, 15 January 2021  |  theyloveit

The quickest way to be notified of when a product is available is to use the 'notify me when back in stock' option on the product and then you will receive an email as soon as it goes back on. You need to click on the product to see this information, it does not show on 'Quick View'.

In most cases, the expected date is shown on the product as the 'release date'. If there is no date or the date is an older date, this means that we don't know the expected date as yet.

Monday, 4 January 2021  |  theyloveit

IMPORTANT: Northern Ireland customers
We are unfortunately no longer able to ship to Northern Ireland
The UK government have confirmed that the carriage of food and perishable items to Northern Ireland is now classified as Prohibited and Restricted from 1st January 2021. As such DPD are unable to offer a delivery service into Northern Ireland for these items with immediate effect.

Monday, 21 May 2018  |  theyloveit
8 CommentsThursday, 15 February 2018  |  theyloveit
5 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsThursday, 15 February 2018  |  theyloveit
2 CommentsSunday, 21 January 2018  |  theyloveit
8 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

6 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
Loves it!
Monday, 1 March 2021  |  Fross

Wolfes it down!

Great product for a great price
Monday, 1 March 2021  |  Aurelia

A great relatively chunky complete that our dog loves and at a good price. I would compare it to brands such as The Dogs Butcher, Totally Natural and The Dog and Bones all of which our dog loves but are slightly more expensive. The customer service we received was amazing. Thank you to the team for responding so quickly to all my queries.

Great value
Monday, 1 March 2021  |  Sheila

Great product, will definitely order again and recommend

Minced chicken with bone excellent
Monday, 1 March 2021  |  Denise

Great value for money dogs love it prompt delivery been using for a couple of years highly recommend

Minced beef green tripe
Monday, 1 March 2021  |  Sue

Excellent product and great delivery service. The tripe arrived still frozen and my dog loves it! Just about to place another order!

Chicken with bone
Monday, 1 March 2021  |  SP

Brilliant staple diet..... dogs love it!!!

Monday, 1 March 2021  |  SP

Great product..... small frozen blocks, no mess or needing to cut up... great way to get offal in the diet with minimal handling!!!

Frozen sprats
Monday, 1 March 2021  |  SP

My dogs love them..... no fishy breath either!!

Fussy puppy loves it
Sunday, 28 February 2021  |  Kaleigh

Our puppy is fussy with food and had some tummy problems that werenít settling, so we tried this and it has sorted her out. She is eating much better and tummy issues have settled. She gobbles it down every meal time and we no longer worry that sheís hungry! She seems to be sleeping better and less irritable as she problem feels better overall
Delivery was also quick and easy. We might just have to buy another freezer just for dog food.

Sunday, 28 February 2021  |  ANN

As always you did'nt let us down the dogs can't get enough of them,Thankyou

They love it
Sunday, 28 February 2021  |  Vicky

Both my dogs love this and canít wait to eat it when they know itís dinner time. Both are a lot healthier on this than any tinned dog food.

They love it
Sunday, 28 February 2021  |  Vicky

My two dogs absolutely love this and they are a lot healthier on a raw diet than with any tinned food. Their coats are nice and shiny and their teeth are a lot cleaner.

Dog not keen
Sunday, 28 February 2021  |  Vicky

My two dogs werenít altogether keen on these but thereís nothing wrong with the actual product, just not their cup of tea. Easy to defrost and no mess when the dogs eventually decided to chew them up.

Sunday, 28 February 2021  |  Alison

These turkey wings were huge and a great challenge for our large dog.

Have been feeding this for several years
Sunday, 28 February 2021  |  Jane

My dogs love this - even adopted dogs that have only ever had proccessed kibble. Plus great service; really pleased

Good quality as usual
Friday, 26 February 2021  |  Lisa

Nice change from the chicken mince for the dogs same good quality

Dogs absolutely love them!
Friday, 26 February 2021  |  Lisa

Great Dane and lab cant get enough of them

Minced Chicken with bone
Thursday, 25 February 2021  |  Georgina

Normally purchase 80kg but due to lack of carcasses had to purchase 2 x 40kg but appreciate C19 has impacted. First class service, excellent product and efficient delivery mechanism and notification!

Thursday, 25 February 2021  |  Dereck

Our dog loves this raw food though she likes it heated thatís why we get boneless food

Minced Chicken with bone
Thursday, 25 February 2021  |  Jane

The best raw food I've bought so far, my 4th month old XL Bully loves it.

Canít fault it
Thursday, 25 February 2021  |  Simon

Excellent service, speedy delivery and the dogs go nuts for the product. Their coats are much shinier and healthier.

Great service, great meat, very happy dogs
Thursday, 25 February 2021  |  Amanda

I was really happy with our order.
The only issue was what to do with the polystyrene boxes used for delivery. I've managed to pass them on to people for use as storage, for gardening and camping, but would much rather be able to return these to you, or not have them in the first place.

Excellent product
Thursday, 25 February 2021  |  Tracy

First time I have used this company. However it wonít be the last, both an excellent service and product. All the dogs (3 boxers , 1 German shepherd and a pointer) love the food.

Wednesday, 24 February 2021  |  Julie

My boy loved this product, so fresh and used as his treats

Ground Lamb
Tuesday, 23 February 2021  |  Claire

This is a strange texture, but my litter of puppies love it.

Quick and easy
Tuesday, 23 February 2021  |  Sheryl

This is the first time I've used theyloveit and I couldn't have asked for a better service. I received an email as soon as the item was in stock. Once ordered I was kept up to date all the way through to delivery. My dog also loves it. I can highly recommend.

Green Tripe
Tuesday, 23 February 2021  |  Mark

My Akita loves it. Quick delivery, I believe it to be a Power Food for dogs.
Highly Recommended.

Beef chunks
Monday, 22 February 2021  |  Simon

Dogs love it

Large Marrow Bones
Monday, 22 February 2021  |  David

Excellent service, Great Product and a great price.
Thank you

Dog seemed to like it
Monday, 22 February 2021  |  Lauren

Sorry to say I didn't actually eat this myself I'm veggie you know! the dog seemed to like it though!

Poppy loves it.
Monday, 22 February 2021  |  Mary

My dog Poppy loves this and all the meat I buy from you. I have been feeding her your raw meat for 8 years now.

Kara loves it!
Sunday, 21 February 2021  |  Hilary

Happy dog,happy owner!

Great Dog food
Saturday, 20 February 2021  |  Reecy

Our Rescue dog is thriving on a diet of these complete meals. His coat and teeth are great and he is really happy!

New taste
Saturday, 20 February 2021  |  Judi

Very happy with this mixture and dogs loved it

Nice treat
Saturday, 20 February 2021  |  Judi

Dogs loved them, crunchy and easy to chew

Great product, great service
Saturday, 20 February 2021  |  Gillian

I have 2 very happy dogs and happy dog owners. The bones are delivered in an insulated box and they are perfect at keeping my dogs occupied and providing fresh food into their diet.

One happy 5 month puppy
Saturday, 20 February 2021  |  Natalie

Great size blocks.easy to store in freezer.
Puppy seems to really like it.
Happy puppy,happy owner.
Keep them coming.
Very pleased

One happy 5 month puppy
Saturday, 20 February 2021  |  Natalie

My rottie puppy (5 months old)
Absolutely loved this more so than the ones that have been dried out.
Shall defo be purchasing more when I do next food order. Super pleased many thanks.

Excellent value, professional service and quality product
Saturday, 20 February 2021  |  Caroline

Our dog really enjoys this raw product. He can be fussy but lovin this food which is really good value when compared with other brands. We collect so Manor Trading Estate is not ideal due to the size of pot holes but all that is withing their control is great.

Dogs love these
Saturday, 20 February 2021  |  Diane

My dogs love these, frozen as a treat or defrosted with their dinner, I will be ordering more

Saturday, 20 February 2021  |  Jacqueline

Spot on thank you

Great quality and price
Saturday, 20 February 2021  |  Keely

We are feeding this to our English bull terrier puppy. She absolutely loves it. The price is very good and beats other raw dog food companies. I love that it follows the 80, 10, 10 percentage to give her everything she needs nutritionally

Friday, 19 February 2021  |  Terri

My fussy German shepherd seems to like this

chicken wings
Wednesday, 17 February 2021  |  Alan

dog loves them
fast delivery, great service

Frozen Whole Sardine Fish
Tuesday, 16 February 2021  |  Chris

Not sure what Ernie would think of these... Never had fish before.
He loves them!!
Also good service and delivery which means a lot to me..

Lamb and chicken complete
Tuesday, 16 February 2021  |  Andrew

I've been using for a fair while now and my 3 dogs wolf it down. I alternate between chicken complete, beef and chicken complete and the lamb and chicken complete, decent price and unlike many other raw suppliers they don't rip you off with overpriced frozen fish either, same price as the supermarkets. My dogs love it 👍

First try with turkey mince complete
Tuesday, 16 February 2021  |  Andrew

Only bought a small batch to try and on first meal he loved it. Will be purchasing again.

Tuesday, 16 February 2021  |  Rhianon

I have his attention frim rhe moment I pick up the treat pot.
loves to work when we are training with these.
Thanks for being there team.
you make our lives so much easier

yum yum
Tuesday, 16 February 2021  |  Rhianon

great product my dog cant thank you enough.

Good size
Tuesday, 16 February 2021  |  Iris

My labradoodle almost swallows chicken wings but these are better for her teeth as she has to chew them.