1 Add to cart the items you want to buy.
2 When you have finished shopping go to checkout.
3 Click checkout with PayPal to pay via PayPal or Checkout Securely to pay via a credit or debt card.
5 If you are going to be out or want the courier to leave the parcel somewhere for you (in an outbuilding on a doorstep etc) you can tick where you would like it left at the checkout.
All products are intended for your use only and not for resale
In the event that you need to return a product to us you should notify us within 48 hours of receipt of the goods by e-mailing email@example.com
Returns should be made in the original packaging, and we reserve the right to withhold a percentage of the refund value of the goods if the product / packaging is in an unusable condition.
Frozen product should be returned using a next day delivery service to ensure its condition otherwise credit will not be given for the return. Products return address:
They Love It dog food
6 Parsons Road
The Manor Trading Estate
Please email proof of dispatch emailed to firstname.lastname@example.org
Refunds will only be paid in respect of products returned to us in accordance with these Terms for goods that are damaged / faulty.
We regret that we cannot accept cancellations of contracts for the purchase of perishable goods unless they arrive damaged, faulty or not the item that has been ordered. In these circumstances please use the procedures explained within the returns section above and notify us within 48 hours of receipt of the goods.
We will refund goods that arrive damaged, faulty or not the item that has been ordered.
Please contact us on email@example.com notifying us within 48 hours of receipt of the goods.
Please supply your full name, order number and problem.