1 Add to cart the items you want to buy.
2 When you have finished shopping go to view basket and checkout.
3 Click checkout to pay by Debit/Credit card or Bank Transfer, or choose Paypal Checkout.
Please check all details entered during checkout as we cannot be held responsible for incorrect details effecting delivery or products. If you have not entered your address correctly and your order is not delivered the order WILL NOT be replaced or refunded.
5 If you are going to be out or want the courier to leave the parcel somewhere for you (in an outbuilding on a doorstep etc) you must put this information in the Customer Comments box at checkout. All of our labels state 'FROZEN MUST DELIVER' so there must be somewhere stated for the courier to leave the goods if you are out.
All products are intended for your use only and not for resale
In the event that you need to return a product to us you should notify us within 48 hours of receipt of the goods by e-mailing firstname.lastname@example.org
Returns are only accepted if the product is wrong or in poor condition and must be agreed with us first before returning.
Cancellation or Order
We regret that we cannot accept cancellations of contracts for the purchase of perishable goods unless they have not yet been cut or dispatched
Replacement of goods
We will replace goods that arrive damaged, faulty or not the item that has been ordered.
Please contact us on email@example.com notifying us within 48 hours of receipt of the goods.
Please supply your full name, order number and the problem.
Refunds will only be paid in respect of products returned to us in accordance with these Terms for goods that are damaged / faulty.