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Congratulations to our CRUFTS 2019 Winners - Powered by They Love It!

PLEASE NOTE our new phone number with one change of digit from the old number

01268 356015


Well done Jill Cranfield 

Best Puppy Bitch winner at Crufts and Best Puppy in Show at the South Western Great Dane Championship Show

Totally reared from 2 weeks old on 'They Love It' raw dog food!



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Attention Local Customers!


Please note that the shop closes at 3pm sharp on Mondays as we have to collect our children. Please make sure you arrive in plenty of time to complete your order by 3pm so that we can close the shop at 3pm sharp. Thank you

Do you live local to us? If so, you can make huge savings on the packaging costs by collecting from us

Just create an account on the website if you don't have one already, then click below to be added to the collection group

I have created an account, please add me to the collection customer group

Once you login after being added to the group, you will see a new option appear at the top of the left hand menu for Collection from Benfleet

Onsite shop Opening hours

Monday 9:30am - 3pm

Tuesday to Thursday 9:30am - 5pm

Friday 9:30am - 4pm

Saturdays from 9:30am to 2pm


Office opening hours 01268 756015

Monday to Friday 9am - 3pm*

*The shop may answer the phone after these times if they are able to but it is best to email us after 3pm and we will attend to your email the next working day


The office is closed on Saturdays, Sundays and Bank Holidays
Phone calls and emails will not be monitored during this time

You can call the shop on the main number 01268 756015
on a Saturday between 9:30am - 2pm

If there is no answer please try again later as the  shop gets very busy and the staff cannot answer the phone whilst attending to customers, or the best way to contact us is to email us on and we will attend to your email on the next working day

Postal Delivery

Order by *10pm Sunday for guaranteed dispatch on Monday. We send it out on a Next Day Delivery via DPD and it should arrive between 8am-6pm but we cannot guarantee the delivery day once it is with DPD. However, it usually arrives on time

(we may send out orders on Monday that were ordered up until 8am on Monday depending on the amount of orders)

Order by 8am Tuesday to Wednesday for same day dispatch

Order by 10am Thursday for same day dispatch


The 'Next day by 12pm' delivery option is available up until 10am Monday to Thursday for same day dispatch

No post goes out on Friday, Saturday or Sunday

No deliveries on Saturday, Sunday or Monday


Click here for Postal DELIVERY INFORMATION

New Block Content

Recent Blog Posts
1 CommentWednesday, 29 August 2018  |  theyloveit
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Monday, 21 May 2018  |  theyloveit
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5 CommentsSaturday, 20 January 2018  |  theyloveit

Benfleet, Essex SS7 4PY

2 CommentsSaturday, 20 January 2018  |  theyloveit

All of our products are suitable for Working Dogs

Latest Reviews
First class product
Wednesday, 21 August 2019  |  Leala

Just wanted to say a BIG thank you for attending to my first order. I am blown away with the quality of the product and the prompt delivery. I have been to the shop and bought products too but needed a delivery as I couldnít get there this week. I was kept up to date with the progress of my delivery and it arrived as stated. Product comes in 24 small blocks which is perfect for my girls, all I had to do was put it in freezer bags and pop it straight in the freezer. Both my girls LOVE their new raw and I will continue to use you because of your excellent quality, knowledge and customer service!

Monday, 19 August 2019  |  Claire

They love it 👍

Turkey necks
Monday, 19 August 2019  |  Claire

Dogs love it 👍

Good value
Monday, 19 August 2019  |  Samantha

Although a little hard to find once there the order was ready to go. Really good value will be using again.

Absolutely Fantastic
Monday, 19 August 2019  |  Jordan

My dog's loves these as an after walk treat!

Monday, 19 August 2019  |  Colin

Very easy to order and collect

Clean bowls!!
Sunday, 18 August 2019  |  Leala

My girls were previously raw fed nuggets. A friend recommended They Love It, and now I understand why! Both girls now get excited for meal times! They bark whilst Iím dishing up and then they swap bowls at the end of their meal to make sure neither has missed anything! This is only my first few days of using this product - I will DEFINITELY be buying again! Thank you

Chicken and offal a great quality product
Sunday, 18 August 2019  |  Shirley

I have two large dogs and give them one block for the morning half each and one in the evening half each works well. They love this food and are doing well on it. They enjoy the food, Iíve been using this company for several years now and have never been let down by them. The quality is good in the food and service and it also helps that the price is affordable highly recommend this company 😊

Just brilliant!
Thursday, 15 August 2019  |  Jacqui

My boys love one of these for a meal. Handily packaged in 3s (one for each boy!) and a great, easy way to give bones to crunch!

Tuesday, 13 August 2019  |  Melissa

Good portion for money. Unfortunately my dog didn't like the spratz. He prefers the dried version.

Given to a friend so wasn't a complete waste. But alot for the money.

Miss Harvey
Tuesday, 13 August 2019  |  Melissa

My Belgium Shepard loves this food! Great texture and easy for him to digest I will be using the adult raw meat once finished with the puppy one. Great value for money.

Our dog loves it.
Monday, 12 August 2019  |  Claire

Our puppy has always had raw food from theyloveit. Thought I would try the new lamb and chicken complete to vary his diet. He munched his way through his dinner and licked the bowl clean. Will definitely buy this again.

First order
Monday, 12 August 2019  |  Sarah

Helpful & prompt communication from company when I had a couple of questions. Order received within 2 days, really happy with packaging & delivery experience. The chicken carcasses look good quality & my dog is loving them.

Lovely. My dogs think itís great
Sunday, 11 August 2019  |  Dulcie

Never a morsel wasted as my dogs love it. I had to buy slow feeder bowls for the hounds as they are very greedy with this product.

great texture
Wednesday, 7 August 2019  |  Louise

the product has a very good consistency, not as sloppy as some once defrosted. Good mix with the organ and fat elements so each block look identical.

Turkey Necks
Tuesday, 6 August 2019  |  Petra

The dogs just love these; nice large size and good value. Will be ordering again.
Always a brilliant service from They Love It guys 😊

Excellent for their coat and skin
Tuesday, 6 August 2019  |  Sarah

I don't like fish I don't like the smell - but fish is just so important for the dogs - we used to do salmon oil as I could cope with that but it was not really doing the job our girl was getting dandruff when moulting and really itchy. So ordered these and they have 3 straight from freezer as pre-dinner snacks lol and so no smell for me and they love them! I thought that they might turn up as one huge batch but its 8x 1kg bags - which is perfect. they are a tad smaller than ones you can get in the shops but the dogs do not care! A few of the packs were almost defrosted by the time I got them but that is no issue I just put them straight into freezer. Very happy - and great price too - thank you - certainly will be back once these have gone. Oh and dandruff gone!

Green Beef Tripe
Monday, 5 August 2019  |  Andrea

I have seven dogs and they love the tripe.

Green Beef Tripe /Pure Beef
Sunday, 4 August 2019  |  Vahid

Both items were of very high quality. Excellent service and prompt delivery as always.

Scat fish
Sunday, 4 August 2019  |  Victoria

My large breed puppy was terrified but my two labs. Loved them. Think I will try sprats next time🤣

Chicken bone and veg
Sunday, 4 August 2019  |  Victoria

The puppy loves it. Will be back for more. Good price and good product

Excellent service
Sunday, 4 August 2019  |  Lillian

I use They Love it all the time as my dog is raw fed. The food is top quality and the service is faultless.

5* Hooves
Saturday, 3 August 2019  |  Julia

My Dalmatians loved these hooves, giving me plenty of peace & quiet! Very good quality!!!

Great value!
Tuesday, 30 July 2019  |  Andrew

Wasnt sure when I bought these if the dogs would take to them but I was wrong, they are happily chewing away and seem to be lasting quite a while. Will definitely buy again!

Dogs love them
Tuesday, 30 July 2019  |  Andrew

Great value for money and dogs just love them! Nice and crunchy and keeps the dogs happy for a while. Will buy again!

Dog bones
Tuesday, 30 July 2019  |  Barry

As usual , excellent service , and speedy delivery , been with this company about 3 yrs , always easy to order and purchase the required items , and when u see the dogs enjoying there food , u no ur on a winner .... 👍

Tuesday, 30 July 2019  |  Lorraine

Delivery good. But sprats came defrosted, and thought the sprats would be the small ones not big.

Excellent Complete
Monday, 29 July 2019  |  Jo

I thought I would try this on one of my dogs that can be sick on the Chicken & bone mince and he has been brilliant on it.

Working dog food
Saturday, 27 July 2019  |  Lynn

Arrived very quick, perfectly parcelled and the dogs just love it and look fabulous. Great price so very happy dogs andcustomer

They love it
Saturday, 27 July 2019  |  Shaun

Got two workingspringer they love it never known them to eat like they do ont mince chicken will be buying again ( make sure you have enough room in your freezer)

They really do love it!
Saturday, 27 July 2019  |  Cheryl

Both my adult dog and puppy are huge fans.
Quality is excellent, delivery is prompt, itís well packaged and reasonably priced.

Great Product
Wednesday, 24 July 2019  |  William

My dog wasnít eating. Now he canít wait to get his bowl out. Wolfs it down, got his appetite back. Really glad we were recommended this product.

My Great Dane loves them.
Monday, 22 July 2019  |  Lisa

Have been ordering from them for some time. Excellent product and service. Vet has commented on how well my great dane looks.

Great addition
Saturday, 20 July 2019  |  Tracey

My dogs love a bit of tripe in with their chicken and veg. Does stink but they don't appear to notice!!

Excellent service
Saturday, 20 July 2019  |  Barry

I have been using they love it for over 6 years and I have always had excellent service and I would thoroughly recommend them to anyone.

My guys look forward to every meal time
Saturday, 20 July 2019  |  Shan

Exactly as described, meaty, bony and veggie. I love the convenience of the blocks in plastic bags they go straight in the freezer. They both wolf it down and cant wait for the next meal time.
Thank you

Your products are always very good
Saturday, 20 July 2019  |  Eileen

My dogs have been eating them for years I don't buy any other

Saturday, 20 July 2019  |  Teri

Order was shipped same day and arrived next day. My puppy loves this raw food. Handy blocks complete with chicken bone and offal will be ordering again 😀

Beef Chunks
Tuesday, 16 July 2019  |  Pat

I feed the beef chunks daily. They are better quality than I was previously able to find and both my dogs eat these chunks much more readily. Delivery is good. Would prefer more sustainable packaging , now available in the UK and which I would be prepared to pay for. Perhaps the company could give customers the choice?

Chicken mince with bone
Tuesday, 16 July 2019  |  Christopher

Dogs love the meat and I love the great service and quick delivery

Huge success.....went down well!
Monday, 15 July 2019  |  Dulcie

Lovely treats. I cut them into slices ....both my hound sloved them

well done all at they love it...
Monday, 15 July 2019  |  Karen

Well done every1 at they love it, great quality food that my dog is thriving on and the service especially the lady in the shop is 2nd to none, helpful, friendly and nothing is to much trouble. Highly recommend this company to anyone already or considering to feed the raw meat diet.

Frozen sprats
Monday, 15 July 2019  |  Luke

Dogs love these, easy to tear apart whikst frozen

Try something different
Monday, 15 July 2019  |  Richard

After five years though Iíd give the dogs something slightly different. Excellent product but they seem to prefer the extra bite of chicken with bone. Easier poo picking too so will change back next time

Sunday, 14 July 2019  |  Rebecca

My 2 loved these, will definitely buy again next time. Love the Ďadd oní option, very good idea, perfect for me.

Awesome dog food
Sunday, 14 July 2019  |  Graham

Absolutely love this company and the food it provides for my dogs.

The range of food along with quality is superb. The price is brilliant and it arrives on the doorstep in great condition free of delivery charge.

My dogs look great and our very healthy. They love theyloveitdogfood.

Sunday, 14 July 2019  |  Cath

A nice mixture of chicken 'parts'..dogs absolutely love it.

My only annoyance was that in the 32kg(?)box the chicken was bagged into big deal but an unnecessary use of plastic bags

She loves it!
Monday, 8 July 2019  |  Michael

The dog loves it! What more can be said.

Good quality
Monday, 8 July 2019  |  Gaynor

I cannot believe the amount you get, this is by far the best quality raw I've purchased and my dog is licking the bowl clean at meal times, highly recommended and will be back for more, and free postage aswell

Eric loves these
Monday, 8 July 2019  |  Gaynor

Good product my dog loves them, will definitely be ordering again