| Average Rating (4 Reviews): | |
Boneless turkey 5kg working dog Sunday, 6 September 2020 | Lisa
The meat turns to mush once defrosted and my dog (Cockapoo) won't eat it. A poor choice!
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Response:
Hi Lisa, this is a boneless product which means it becomes like a paste as stated in the description of the product description so that you are aware of this before you buy it.
Tuesday, 11 August 2020 | Christine
No problems with the food, just that it had defrosted by the time I got it.
My delivery didn't arrive until about 1.30 p.m. and it was a hot day
A bit disappointing.
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Response:
Hi Christine. It does state on the product that if you order just 5kgs it will defrost in hot weather and we advise you to order min of 10kgs (you can choose 2 x different 5kg products) We also sent you an email advising of this which may have gone into your spam
Sunday, 21 June 2020 | Evelyne
Bought this as well as Rabbit as low fat options for one of my Weimaraner bitch’s.
Latest ‘Wormcount’ test found no worms but did find indigestible fat, which could mean. Pancreatic problem.
So far so good- she loves both these low fat opinions!
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Saturday, 6 June 2020 | Johanna
My order arrived partially defrosted so I had to cook it straight away as it couldn't go in the freezer like that. Perhaps on a warm day it would be better to delay delivery to avoid this happening if you don't use refrigerated delivery vans.
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Response:
Hi Johanna. I'm sorry to hear that. It does however clearly state on the product that if you only order 5kgs then it will defrost in warmer weather, but it can be refrozen without any effects.
